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How would you rate your LBS?

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View Poll Results: How would you rate your LBS?
Excellent.
51
39.53%
Very Good.
28
21.71%
Reasonable.
26
20.16%
Okay in a pinch.
21
16.28%
Absolutely terrible!!
3
2.33%
Voters: 129. You may not vote on this poll

How would you rate your LBS?

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Old 02-21-09, 05:13 PM
  #1  
steve-in-kville 
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How would you rate your LBS?

Maybe you're lucky and have more than one. Go ahead and vote... comment as needed.
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Old 02-21-09, 05:28 PM
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Mine has great service and quick turnaround but It's only one guy working there, so the hours are hit and miss... like last week I showed up and he was on vacation. But he does great work and I'm proud to support the small businessman.
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Old 02-21-09, 05:59 PM
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I have 2-3 to choose from, however most of my purchases are C&V so they aren't much help. One I use a lot more than the others because they have been good to me over the years, they have let me layaway bicycles, called me when something I might be interested in came in on the used rack and saved stuff they were going to throw away because they thought I might want or need it. So I buy as much stuff from them as I can.

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Old 02-21-09, 06:10 PM
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Ours is a fairly small shop. These guys care about the rider, don't try to oversell the customer and their service is great! They also make their own frames if you want a custom build. The nice thing is that they treat you the same if you stop in to buy a $2.50 patch kit or are in the market for a $2500 Carbon Fiber thingy.
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Old 02-21-09, 06:13 PM
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Originally Posted by BA Commuter View Post
Ours is a fairly small shop. These guys care about the rider, don't try to oversell the customer and their service is great! They also make their own frames if you want a custom build. The nice thing is that they treat you the same if you stop in to buy a $2.50 patch kit or are in the market for a $2500 Carbon Fiber thingy.
I greyed out the parts that don't apply to mine. I like them a lot and I let some of the overselling wash off my back (and in other cases I don't necessarily listen to them if I'm more interested in overbuying...).
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Old 02-21-09, 06:19 PM
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There are quite a few LBSs around here. If I went to one that was terrible I would be an idiot.
Even performance is a decent shop.
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Old 02-21-09, 06:28 PM
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Mine is great. I'm picking up a bike at 9pm tonight, when they usually close at 5. The guy told me to call him when i get off work and he is going to drive out and open the doors so I can get it. I just wish the stock was a little better, but it looks like they are working on that as well. They also take the time to explain just about anything you want to know.

A guy even offered to help me move into my new house. Man I love that shop.
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Old 02-21-09, 06:43 PM
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Mine is Al Petri And Sons Been there since 1946. I think !! There in Lincoln Park Michigan and there above Excellent even if Don is ugly . He posts and reads here sometimes And Al jr there all great . Every Bike I ever had has come from there and Iam 54 . They never charge me for small repairs and adjustments .When they put a bike together its as solid as it gets . Petris is a 5 star LBS . I buy 99.9999% of my bike stuf there and all my bikes . Its nice to be able to support a local business .

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Old 02-21-09, 07:36 PM
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It depends on what I need!

A repair I goto Jax Bicycles - it is a little more expensive, but the turn around is excellent!
Gear (non clothing) - it is to Performance, as they have a better selection.
Clothing - Target, I must confess, I can't justify to myself spending that much on a cycling outfit. C9 by Champion is great for me.
Bike - I'd would have to goto Rock n Road Cyclery as they seem to have the bigger selection. Although, the internets selection is pretty big....o, possiblity of no sales tax either (that's a big plus with that going up....stupid legislature, but that is getting off topic and into a completely different forum)

I've been to what I thought was a really bad one, but I think it was because the guy was always in Costa Rica tending to his "hotel". There are a few that I found when looking for certain products but I haven't been to them yet.

So in all honesty, I don't really have 1. It just depends on what I need/want as they are good for what I have needed them for.
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Old 02-21-09, 07:43 PM
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The reason i find it a good shop is that the guys that wrench there are pretty great, and also my friends whom i ride with. Unfortunently the bikes they carry are not the best, which they know, and have no say in the matter, BUT they can order me anything I want, and have the right parts to take care of most anything. I tend to just go and hang out there when i'm passing by hahaha
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Old 02-21-09, 07:51 PM
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I have a few to choose from and they are excellent. One of them I used to work for many years ago so it's my fave but has also been rated one of the best in the US and certainly one of the best in the Boston area many times over the years.

When I'm in NYC I'm amazed at how few and far between a really good bike shop is in comparison to some of the shops around here.
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Old 02-21-09, 08:25 PM
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I live on the west side of beautiful Cleveland---there are several to choose from, but I go Century Cycle. Their service and advice have all been excellent. I do not mind paying a little more as it is truly worth it. I will ask them about upgrades and options, and the advice is about me; it is not about making another dollar more.

Tim C.
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Old 02-21-09, 08:43 PM
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Top shops in Olympia, WA (and the ones listed are all great!):

The Bike Stand/Olympic Outfitters (Bill Stevenson knows more about bikes than anyone in the area)
Old Town Bikes (Nicest selection of bikes)
Joy Ride (nice guys, great techs)
Bike Tech (nice guys, good techs, but accessories are a little pricey)
Oly Bikes (commuter focused bike shop)

A few others -

Deschutes Bicycles (I don't have much experience with them - but pretty good used bikes)

Falcone's (I don't care for them much)
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Old 02-21-09, 08:52 PM
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My primary LBS is Performance so I voted reasonable. The prices are really good (that is the #1 priority at my income level), they sell good product, they have decent to good mechanics and they've stepped up on every issue I've had (though it can take some persistence).
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Old 02-21-09, 09:23 PM
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excellent

Condor Cycles - quite possibly the best bike shop in London

http://www.condorcycles.com/

49/53 Grays Inn Road
London
WC1X 8PP

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Old 02-21-09, 09:36 PM
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Originally Posted by steve-in-kville View Post
Maybe you're lucky and have more than one.
You forgot the rest of us who don't even have one.

My "local" bike shop is 65 mile away; but I would give it a 8 out of 10. Really nice people, eager to help and provide advice. Just wish it was local.
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Old 02-21-09, 11:07 PM
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I can throw a rock and hit 4 shops.

Sammamish Valley Cycles is my regular shop. I got my fit, and bought my bike there. The guy who owns it is the (for the time being) president of Randonneurs USA. As you can guess, it's the rando shop. Plus it's a great commuter and (surprisingly) tri-racer shop.

Gerk's Alpine Hut is the local Specialized joint. Knowledgeable staff, mostly a racing crowd. Their off-season stuff is Ski/Snowboad gear.

Redmond Cycle; the local racer's boutique and (oddly enough) BMX shop. Need a pair of Rolf wheels? You can get 'em there. Need a 20 x 2.0 tube for that flat you got at the park? They have that, too. Nice owner who appreciates vintage resto's.

Woodinville Bicycle; great shop, friendly staff. Won't try to oversell anyone, carries a fairly wide variety for being a small shop. Always willing to order what's not in the shop.

REI - "meh" bike shop, but not bad pricing for accessories.

Performance - It's Performance. They're big, it's inexpensive, the service is impersonal but adequate. I buy enough stuff from them, but it's not the same as going to SVC or Woodinville where I stop in just to say "hi" on my way home.
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Old 02-21-09, 11:57 PM
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I'll give my LBS an "E" for effort, if they have what I want in stock, I'll buy it from them. If the LBS has to order it, I'll buy it online, since past experiences with the LBS's ordering practices have taught me that 99 percent of the time that I'll get the right part in a shorter time period for less money if I do it myself.
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Old 02-22-09, 01:58 AM
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My town has only one bike shop, fortunately it's a very good one. They are very pro Surly.
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Old 02-22-09, 02:07 AM
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The two shops I frequent are simply excellent.

One is mainly a repair shop, run by the national team's head mechanic. He'll open early for me (6:00am on time!) so I can bring in my bike before work, and of course he'll stay open a bit late so I can pick up my bike after work. The quality of the work is top notch (he actually makes most of his own tools in his machine shop!), and the prices are the lowest in town, even the limited parts and clothing that he sells.

The second shop I go to for parts. They give me excellent deals, and will do things like swap chainrings on new set of cranks for me at no extra charge so I can get the odd crank length and chainring teeth count I want. Top notch all the way!
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Old 02-22-09, 08:56 AM
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I have 2 that I call my LBS. One near my house one near my office.

LBS near home = Only in a pinch. fine for tubes and lube and things that I consume, otherwise useless.
LBS near work = Excelllent. service, parts, advice, lunch all in one place.
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Old 02-22-09, 09:06 AM
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Originally Posted by buzzman View Post
When I'm in NYC I'm amazed at how few and far between a really good bike shop is in comparison to some of the shops around here.
Below 59th or so, you've got several good ones to choose from, but they're pricey. Up where I live, they're fine for fixing flats but you're having a once-in-a-lifetime lucky day if you find somebody who knows what Proofide is.
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Old 02-23-09, 09:39 AM
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I go to a few in town, so my vote was an average. I do almost all my own wrenching, so all I really do is go in and molest new bikes or buy emergency parts.
Bow Cycle - pretty darn good, especially the last couple of years
Eurotech - Roy and Almeda are awesome people, and kept me in used 8 spd XT when I was poor
The Bike Shop - I've gotten to the point where I refuse to buy anything there unless it's half-off or more
Campione - now that the ******bag manager is gone, it's quite a good shop
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Old 02-23-09, 09:42 AM
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In the Lehigh Valley, there are actually quite a few GREAT shops. In Hellertown, Saucon Valley Bike Shop is my favorite and where I bought my bike.

Right up the street we have Action Wheels which is a Specialized dealer and they are all pretty cool too. The we have 2 huge parts stores named Gensis in Easton and Bikeline in allentown. Both are fine places to go buy some schwag.
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Old 02-23-09, 09:56 AM
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I have access to several bike shops with different bike manufacturers, etc. My main shop is where I go for repairs, not necessarily to purchase any bikes or bike parts. Have a high end mtb shop that just opened up and I'm dieing to get in there. Or perhaps I should not ...
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