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Question about ordering from Raleigh corp

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Question about ordering from Raleigh corp

Old 02-25-17, 05:56 PM
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Originally Posted by Drummerboy1975
How do you like your Stuntman? What size did you get and what's your measurements?
I like it a lot and have no regrets. I still haven't seen another bike that is comparable to it geometry wise.
It may not be for everyone, but it's perfect for my riding style and terrain. I bought it specifically for its low bottom bracket, long wheel base, overall relaxed geometry and ability to fit 2" tires. All that adds up to a bike suited for long rides on chunky gravel roads that isn't twitchy on fast downhill sections. Before the stuntman, I rode my Domane with 32cs on the same roads. Never again.

I'm 6'4" and bought the 62cm. It fits like a glove.

Last I saw they were down to 1300. That's a super deal.
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Old 02-25-17, 06:19 PM
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Does anyone know if I can put the money on a Visa gift card and purchase that way?

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Old 03-07-17, 07:14 PM
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Raleigh has a new website. My old login worked just fine.


https://www.raleighusa.com


..
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Old 03-07-17, 09:14 PM
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Originally Posted by Barrettscv
Raleigh has a new website. My old login worked just fine.





..
Yep. Now I just have to throw my leg over a 56" to see what size I am and I'm going to pull the trigger.
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Old 03-08-17, 10:34 AM
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Originally Posted by Barrettscv
Raleigh has a new website. My old login worked just fine.


https://www.raleighusa.com


..
I'm not seeing discounted prices now, what did I do wrong?
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Old 03-08-17, 10:40 AM
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Originally Posted by zimdba
Yep. Now I just have to throw my leg over a 56" to see what size I am and I'm going to pull the trigger.
What size do you normally ride?
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Old 03-08-17, 11:18 AM
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Originally Posted by shoota
What size do you normally ride?
I'm 5'9" with a 32" inseam. My road ride is a 56cm Trek Madone 3.1. I've had 2 fitters check it out & say that it's definitely the right bike for me, even though I do feel a bit stretched out sometimes. 10K miles on it so I guess they're right.

I've ridden the 54cm Willard 2 in the parking lot at the local corporate store. It seemed close, but I could stand a little more reach. The fitter said they could flip the stem and it would probably be much closer to what I need.

I've also ridden the 55cm Warbird and it felt right on.
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Old 03-08-17, 11:18 AM
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Originally Posted by shoota
I'm not seeing discounted prices now, what did I do wrong?

Did you log in?
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Old 03-08-17, 11:20 AM
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Originally Posted by shoota
I'm not seeing discounted prices now, what did I do wrong?
You should be able to see the same corp discounts just by logging in to the new site.

More info at the end of this thread.
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Old 03-08-17, 12:39 PM
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Originally Posted by Barrettscv
Did you log in?
Yes
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Old 03-08-17, 12:40 PM
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Originally Posted by ckindt
You should be able to see the same corp discounts just by logging in to the new site.

More info at the end of this thread.
Not happenin'
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Old 03-08-17, 02:04 PM
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Something's up with the new corporate site. I can see the discounted prices just fine, but when my boss logs in his prices are not showing as discounted. Both of us had setup our accounts with our work discount on the old site several months ago.
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Old 03-08-17, 03:25 PM
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Originally Posted by Sullalto
You can get it sent to a raleigh dealer and they put it together for you however.
So Raleigh corporate makes the sale and takes the profit, and their dealers have to assemble bikes that they made no money on?

I've been suspicious of this whole deal since I first clicked the link in some other thread at this forum (it has been widely discussed) and was asked for personal information before seeing any bikes or prices.

It sounds like a data harvesting operation to me: they sell bikes at dealer cost (my guess) to maybe 10% or 20% of people who create an account, but gain data for future marketing and to sell to other marketers for everyone who is curious enough about prices to go through the registration process at their site.

If the parent company is already selling bikes at dealer cost and lets a few slip out the door directly to customers in exchange for thousands of marketing contacts, what's the harm?

Nothing, I guess, except the local dealers must be highly upset...IF my assumptions are correct, which they very well may not be.

Just some random thoughts here. I have nothing against Raleigh (I own one), and I'm glad to see people getting good deals, but the whole thing just smells fishy to me, somehow.

Last edited by Squeeze; 03-08-17 at 03:29 PM.
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Old 03-08-17, 03:31 PM
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Originally Posted by Squeeze
So Raleigh corporate makes the sale and takes the profit, and their dealers have to assemble bikes that they made no money on?

I've been suspicious of this whole deal since I first clicked the link in some other thread at this forum (it has been widely discussed) and was asked for personal information before seeing any bikes or prices.

It sounds like a data harvesting operation to me. Sell bikes at dealer cost (my guess) to maybe 10 or 20% of people who create an account, but gain data for future marketing and to sell to other marketers for everyone who is curious enough about prices to go through the registration process at their site.

If the parent company is already selling bikes at dealer cost and lets a few slip out the door directly to customers in exchange for thousands of marketing contacts, what's the harm?

Nothing, I guess, except the local dealers must be highly upset...IF my assumptions are correct, which they very well may not be.

Just some random thoughts here. I have nothing against Raleigh (I own one), and I'm glad to see people getting good deals, but the whole thing just smells fishy to me, somehow.
I'm not sure how the local Raleigh dealer benefits, if they do at all.

Many companies target the internet buyer as a separate market from the retail buyer. I have many bikes, none have been purchased at retail. I almost never like the selection at retail in any event.
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Old 03-08-17, 03:43 PM
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Originally Posted by Squeeze
I've been suspicious of this whole deal since I first clicked the link in some other thread at this forum (it has been widely discussed) and was asked for personal information before seeing any bikes or prices.

It sounds like a data harvesting operation to me: they sell bikes at dealer cost (my guess) to maybe 10% or 20% of people who create an account, but gain data for future marketing and to sell to other marketers for everyone who is curious enough about prices to go through the registration process at their site.

If the parent company is already selling bikes at dealer cost and lets a few slip out the door directly to customers in exchange for thousands of marketing contacts, what's the harm?

Nothing, I guess, except the local dealers must be highly upset...IF my assumptions are correct, which they very well may not be.
Good lord.

- You have been suspicious?...its a company legitimately selling their products for cheap. Its a benefit to them still, otherwise they would stop.

- If their goal is to just get a bunch of email contacts, they could do that 50 better ways than selling bikes at discounted prices. 50 better and easier ways. Come on- email addresses have been passed around 50x over for years and years now.

- As for dealers being pissed, a local shop used to carry Raleigh and they are working on selling the last of their inventory. They went another direction since Raleigh has pushed online sales for less than what the dealer sells em for.
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Old 03-08-17, 05:56 PM
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Originally Posted by mstateglfr
Good lord.

- You have been suspicious?...its a company legitimately selling their products for cheap. Its a benefit to them still, otherwise they would stop.

- If their goal is to just get a bunch of email contacts, they could do that 50 better ways than selling bikes at discounted prices. 50 better and easier ways. Come on- email addresses have been passed around 50x over for years and years now.

- As for dealers being pissed, a local shop used to carry Raleigh and they are working on selling the last of their inventory. They went another direction since Raleigh has pushed online sales for less than what the dealer sells em for.
Yeah, my semi-corporate (8-10 stores?) LBS just dumped Raleigh and the 54" Willard was one of their last remaining bikes. They're picking up Jamis now.
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Old 03-09-17, 07:31 PM
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Originally Posted by shoota
I'm not seeing discounted prices now, what did I do wrong?
I can no longer see the corporate pricing either?! At least I got my commuter before I lost the pricing, but too bad they didn't have a Roker in my size when I had access. Funny thing is they said on their chat that they would have more in this month. I even got the email from them about the new corporate site but no luck. Oh well at least my wife will be happy, for now.
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Old 03-10-17, 08:47 AM
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Originally Posted by Squeeze

Nothing, I guess, except the local dealers must be highly upset...IF my assumptions are correct, which they very well may not be.
Your assumptions are correct.

Originally Posted by mstateglfr

- As for dealers being pissed, a local shop used to carry Raleigh and they are working on selling the last of their inventory. They went another direction since Raleigh has pushed online sales for less than what the dealer sells em for.
I have a good friend who was a Raleigh dealer. When I was going to buy a bike from Raleigh last month I told him how much I was going to get it for and if he could beat it (or even come close) I would buy it from him. He looked it up and sure enough Raleigh is (was?) selling direct to the consumer cheaper than to the dealers. He was pissed to say the least and I'm pretty sure he dropped Raleigh. Raleigh's business model is shady AF.
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Old 03-10-17, 08:47 AM
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Originally Posted by af2nr
I can no longer see the corporate pricing either?! At least I got my commuter before I lost the pricing, but too bad they didn't have a Roker in my size when I had access. Funny thing is they said on their chat that they would have more in this month. I even got the email from them about the new corporate site but no luck. Oh well at least my wife will be happy, for now.
Probably a good thing for me. I need to stop spending money lol. My Tamland was a steal and I am grateful.
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Old 03-10-17, 09:17 AM
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Originally Posted by shoota
Raleigh's business model is shady AF.
Is it though? Raleigh and Diamondback are clearly positioning themselves as brands which will sell direct to the consumer or thru traditional shops.
For the vast majority of cyclists, traditional retail is best because they can try the bike out, ensure proper fit, and have confidence knowing its properly(and safely) set up. This all costs money(the building, employees, inventory, etc) and that cost difference is shown in the price tag.
Also, both companies have contracted with some mobile mechanic companies to provide assembly and tuning to take some of the unknown out of buying a bike online.



This whole corporate discount deal started(i believe) thru both brands partnering with large corporations(the one I work for included) to provide a 'special deal' for employees. Since there isnt any verification, anyone can use the codes to get the lower pricing. Im guessing that was their intent all along as I would guess the number of people who use the discount is extremely small(we are a niche group in the grand scheme of things).

Now, i totally understand why local shops would not want to carry the brand. Makes total sense and why not instead carry a smaller brand like Jamis which is bringing some really cool bikes to the market.

As for bike shops not being able to get the bike for as cheap as I can buy it online...its the same thing with a lot of products at a bike shop. I can buy 5800 STI shifters online for half the cost as my local shop. Same applies for most any components- I can buy it online for 20-50% less. The shop still willingly carries Shimano though. Its the reality of having an online marketplace and a global marketplace competing with local retailers.
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Old 03-10-17, 09:23 AM
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Originally Posted by mstateglfr
Is it though? Raleigh and Diamondback are clearly positioning themselves as brands which will sell direct to the consumer or thru traditional shops.
For the vast majority of cyclists, traditional retail is best because they can try the bike out, ensure proper fit, and have confidence knowing its properly(and safely) set up. This all costs money(the building, employees, inventory, etc) and that cost difference is shown in the price tag.
Also, both companies have contracted with some mobile mechanic companies to provide assembly and tuning to take some of the unknown out of buying a bike online.



This whole corporate discount deal started(i believe) thru both brands partnering with large corporations(the one I work for included) to provide a 'special deal' for employees. Since there isnt any verification, anyone can use the codes to get the lower pricing. Im guessing that was their intent all along as I would guess the number of people who use the discount is extremely small(we are a niche group in the grand scheme of things).

Now, i totally understand why local shops would not want to carry the brand. Makes total sense and why not instead carry a smaller brand like Jamis which is bringing some really cool bikes to the market.

As for bike shops not being able to get the bike for as cheap as I can buy it online...its the same thing with a lot of products at a bike shop. I can buy 5800 STI shifters online for half the cost as my local shop. Same applies for most any components- I can buy it online for 20-50% less. The shop still willingly carries Shimano though. Its the reality of having an online marketplace and a global marketplace competing with local retailers.
You don't think the small shops aren't going to be pissed when they find out Raleigh is charging them more than their customers for the same bike? At the very least it should be the same price for both, then at least the shop can charge more to their customers for the support they will provide. If I was a shop owner and I found out my bike supplier was charging me more than than my customers I'd be livid.
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Old 03-10-17, 09:39 AM
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Originally Posted by shoota
You don't think the small shops aren't going to be pissed when they find out Raleigh is charging them more than their customers for the same bike? At the very least it should be the same price for both, then at least the shop can charge more to their customers for the support they will provide. If I was a shop owner and I found out my bike supplier was charging me more than than my customers I'd be livid.
As I posted- Now, i totally understand why local shops would not want to carry the brand. Makes total sense and why not instead carry a smaller brand like Jamis which is bringing some really cool bikes to the market.

It would be great if they sold to the dealers for the same price, agreed.

The reality of the cycling industry and retail in general is that direct marketing is here to stay. How local retailers adjust will be interesting to watch from afar and from within.
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Old 03-10-17, 09:46 AM
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Originally Posted by mstateglfr
As I posted- Now, i totally understand why local shops would not want to carry the brand. Makes total sense and why not instead carry a smaller brand like Jamis which is bringing some really cool bikes to the market.

It would be great if they sold to the dealers for the same price, agreed.

The reality of the cycling industry and retail in general is that direct marketing is here to stay. How local retailers adjust will be interesting to watch from afar and from within.
Something is going to have to give. LBSs are shutting down in droves at the moment.
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Old 03-10-17, 09:53 AM
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Originally Posted by shoota
Something is going to have to give. LBSs are shutting down in droves at the moment.
Looks like something did give- brick and mortar retail. If shops are shutting down in droves, then that is what gave.
Less local shops, and the remaining shops now have to service a larger geographic footprint with presumably less buyers per sqmi than before direct retail sales.

The other thing thats happening is shops are adjusting with online sales of their own. Also, they are focusing on segments of the market like triathlons. Being a specialty retailer helps mitigate the general online retail sales trend. Some shops have opened mobile repair divisions to come to the consumer for convenience.
Also, bike sales is only a segment of the local shop's profits, and from what Ive read its typically a small portion. Accessories and service have higher margins, so focusing on those could help offset smaller new bike sales.
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Old 03-10-17, 10:36 PM
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Originally Posted by Squeeze
So Raleigh corporate makes the sale and takes the profit, and their dealers have to assemble bikes that they made no money on?

I've been suspicious of this whole deal since I first clicked the link in some other thread at this forum (it has been widely discussed) and was asked for personal information before seeing any bikes or prices.

It sounds like a data harvesting operation to me: they sell bikes at dealer cost (my guess) to maybe 10% or 20% of people who create an account, but gain data for future marketing and to sell to other marketers for everyone who is curious enough about prices to go through the registration process at their site.

If the parent company is already selling bikes at dealer cost and lets a few slip out the door directly to customers in exchange for thousands of marketing contacts, what's the harm?

Nothing, I guess, except the local dealers must be highly upset...IF my assumptions are correct, which they very well may not be.

Just some random thoughts here. I have nothing against Raleigh (I own one), and I'm glad to see people getting good deals, but the whole thing just smells fishy to me, somehow.
Raleigh pays the dealers $125 or $150 to assemble the bike. I know this because I was looking at ordering a willard, and my mom insisted on putting some money in for christmas and my birthday that's a few days after. So she ordered, and I would pay her back. Except she had the bike delivered to her house(we're pretty rural, nearest dealer is 90 minutes away). I had her call Raleigh, and change they were able to change the delivery address, so the shop would put it together.

Shop said, 'sorry, we didn't get paid for this order due to the address change-we won't assemble for free.'

So they aren't COMPLETELY screwing over their dealers.

I will say I liked the shop a lot, and wouldn't hesitate to go there for service(were I closer). I don't blame them for not wanting to work for free. Especially for someone 90 minutes away that is unlikely to be a repeat customer.



Originally Posted by mstateglfr
Looks like something did give- brick and mortar retail. If shops are shutting down in droves, then that is what gave.
There has to be some value to a B&M to be worth paying more than online. If I go into a violin shop looking to spend $1500, I can play a half dozen $10,000+ instruments, and see what makes a great instrument. Then play 20 in my budget. Take home 2-4 for a week or two. Figure out my favorite. Buy that. That's worth the $300/25% markup from online.

That isn't really the case for LBS's.

'but but test rides' yeah yeah. Firstly, I'm 6'5". I'm a special order that needs to buy the bike in advance anyway because the LBS isn't going to buy one that's going to sit in inventory for who knows how long. Secondly, riding 10 minutes around the block isn't terribly representative of anybodies riding over the age of 12.

Having tubes available that day is important, but after being charged 3x more than amazon, I keep several extras in the shop.

Originally Posted by Barrettscv
I'm not sure how the local Raleigh dealer benefits, if they do at all.

Many companies target the internet buyer as a separate market from the retail buyer. I have many bikes, none have been purchased at retail. I almost never like the selection at retail in any event.
Yeah not carrying and cross/gravel/touring bikes at all(or not in my size) when I've gone shopping makes me less than sympathetic towards LBSs. I get that inventory costs, and depreciating model years and sheer floor space restrictions make it difficult. But if I'm buying blind, I'll buy cheaper online or through REI/Performance Bike due to their return policies. And just use my favorite LBS for service.

Last edited by Sullalto; 03-10-17 at 10:42 PM.
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