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RECALL: Specialized 2017-2019 Bikes with FutureShock

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Old 01-09-19, 03:50 PM
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RECALL: Specialized 2017-2019 Bikes with FutureShock

Heads up fox, Specialized has a recall on:

https://bikerumor.com/2019/01/09/spe...iverge-sirrus/

I think we have some Diverge owners in here as well as some Roubaix owners.
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Old 01-10-19, 08:14 AM
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I really wish these websites would put a date and time stamp on their articles so we could know how recent or old the information is.
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Old 01-10-19, 08:21 AM
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Originally Posted by TimothyH
I really wish these websites would put a date and time stamp on their articles so we could know how recent or old the information is.
Hot off the presses yesterday. Specialized now has their announcement up:

https://www.specialized.com/us/en/safety-notices?fbclid=IwAR0HJ1wV3p5PSV28it41rMx1c-UEnJ2pZ6nNhbrUkGjittccX5e41gQk_Fo

Originally Posted by Specialized
January 9, 2019: Roubaix, Ruby, Diverge, and Sirrus Steerer Tube Collar Recall Announcement

Dear Specialized Rider,

Your safety is our top priority. Whenever something happens that may compromise your safety, we take immediate action.Based upon reports from the field, the steerer tube collar on select Roubaix, Ruby, Diverge, and Sirrus bicycles may be susceptible to stress corrosion cracking. When that happens, it may result in a sudden loss of steering control while riding. Click here to view a list of affected models by Model Year.We are voluntary recalling the steerer tube collars on these bicycles and are replacing them with a new, improved collar which, together with an adjustment to the torque setting, will significantly improve the collar’s resistance to stress corrosion cracking. We have reported the matter to the U.S. Consumer Product Safety Commission (CPSC) and are working closely with them on a press release announcing the recall shortly.Please stop riding your bicycle immediately and visit your local Authorized Specialized Retailer to have a new steerer tube collar installed, at no cost to you. We wish to apologize for this inconvenience and thank you for your patience.

Thank you for riding Specialized.

Jon Goulet

Director, Global Quality and Rider Care

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Old 01-10-19, 11:01 AM
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Originally Posted by TimothyH
I really wish these websites would put a date and time stamp on their articles so we could know how recent or old the information is.
Sarcasm? The date is in the URL as well as at the top of the article.
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Old 01-10-19, 11:07 AM
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The industry seems to have serious problems with design/quality control these days. It's not isolated to any one manufacturer. Specialized with this steerer issue. Salsa with the Warbird forks. Several manufacturers with their "integrated" hidden seatpost clamps. SRAM's derailleur issues. What's feeding into this? Are they all responding to pressure to innovate on the cheap and skip the needed testing?
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Old 01-10-19, 01:57 PM
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Who knows but people tend to rag on Shimano for taking forever to come with stuff even though their end product tends to be bomb proof. Look at XTR 12-speed. SRAM die hards are all welcome to 5 years ago but once the XTR 12 trickles down to SLX it will end up being more refined and bombproof than NX eagle.
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Old 01-10-19, 02:04 PM
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Originally Posted by FlashBazbo
What's feeding into this?
It's a new Generation. It isn't just bicycles....
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Old 01-10-19, 02:34 PM
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Originally Posted by Marcus_Ti
I think we have some Diverge owners in here as well as some Roubaix owners.
Oooh, thanks for the heads up- 2 coworkers have Roubaix bikes. One is an '18 and one is a '19- both are affected.

I just told my GM that his brand new(less than a week old) $4200 Di2 Ultegra Roubiax needs to head back to the shop so he doesnt suddenly lose control of steering while riding. The disbelief was somewhat funny.
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Old 01-10-19, 02:44 PM
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That's part of the issue with bicycles, too. If you have these sorts of problems with the latest phone or computer or launch vehicle, you can almost understand. It's cutting edge stuff and the cutting edge innovations have a tangible, visible impact on performance. But bicycle technology isn't rocket science. Bicycles are supposed to be a mature technology, to say the least. They could and should last forever in the eyes of most buyers. None of these "innovations" is making a bicycle even 1 mph faster than it would otherwise be. And ANY of these manufacturers could, if they wanted to, build a completely reliable bicycle that's functionally just as good -- or very nearly as good -- as the most innovative, highest tech, most "integrated" bike anyone builds.

So when the latest product differentiation gimmick craps out -- perhaps injuring the rider -- people get cranky. It didn't have to happen!
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Old 01-10-19, 02:50 PM
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In Salsa's case, how do you mess up designing a fork? It's not like it's some super fork with a bunch of tech in it.
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Old 01-16-19, 11:19 PM
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Just picked up my 2018 Diverge from the LBS after having the Recall service completed fast turn in a day. Now if only the rain storms would end I can go ride again!
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Old 01-17-19, 08:57 AM
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Originally Posted by gus6464
In Salsa's case, how do you mess up designing a fork? It's not like it's some super fork with a bunch of tech in it.
Right?!? I know for a fact they are losing sales because of it too.
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