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This is why SRAM sucks

Old 01-18-19, 11:56 AM
  #1  
gus6464
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This is why SRAM sucks

You can't buy a rival 22 hydraulic left shifter by itself with no caliper. There is no sku for it. So say you have a crash and you break your left shifter but brakes are fine sucks for you because you buying a whole set to replace one thing.
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Old 01-18-19, 12:09 PM
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https://www.jensonusa.com/SRAM-Rival...c-BrakeShifter

edit: nm can't read
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Old 01-18-19, 12:22 PM
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@gus6464 might be right about a Rival hydraulic left shifter not available as a separate part.

Page 19 of the SRAM spare parts catalog doesn't list a Rival "Exchange" shifter.

https://www.sram.com/sites/default/f...spc_revd_0.pdf

It lists Apex, Force and Red but I don't see Rival.

Maybe buy an Apex or Force? Or buy the kit linked by @Elvo and sell the caliper?
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Old 01-18-19, 01:04 PM
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Originally Posted by TimothyH View Post
@gus6464 might be right about a Rival hydraulic left shifter not available as a separate part.

Page 19 of the SRAM spare parts catalog doesn't list a Rival "Exchange" shifter.

https://www.sram.com/sites/default/f...spc_revd_0.pdf

It lists Apex, Force and Red but I don't see Rival.

Maybe buy an Apex or Force? Or buy the kit linked by @Elvo and sell the caliper?
There is no Apex left shifter that's hydraulic. Why do I have to buy a more expensive part to get a replacement?

Don't you see how dumb this is? They obviously make the thing so why not sell it separately? I can go to Shimano or Campy and buy every single part of their groupsets as a standalone. Why is this so difficult for SRAM?
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Old 01-18-19, 01:12 PM
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cry harder.
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Old 01-18-19, 01:18 PM
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Originally Posted by motrheadsroadie View Post
cry harder.
Cool I'll get right on that.
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Old 01-18-19, 01:18 PM
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That is just bizarre.

I wonder if it has to do with making it difficult for changing between 1x & 2x, for some reason.

Do you have any local bike shops that carry SRAM? The company has been fighting against web sales of their products.

I'd try talking to your bike shop and see if they can acquire crash replacement parts.
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Old 01-18-19, 01:43 PM
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Originally Posted by CliffordK View Post
That is just bizarre.

I wonder if it has to do with making it difficult for changing between 1x & 2x, for some reason.

Do you have any local bike shops that carry SRAM? The company has been fighting against web sales of their products.

I'd try talking to your bike shop and see if they can acquire crash replacement parts.
I talked to them. They tried to find the part in the system and said it's not something they can order. They can order a whole shifter and caliper combo but not the shifter by itself.
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Old 01-18-19, 02:49 PM
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Originally Posted by gus6464 View Post
Cool I'll get right on that.
Or just put him on ignore like 99.9% of everyone else on bikeforums.


-Tim-
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Old 01-18-19, 02:58 PM
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https://www.sram.com/sites/default/f...m_spc_reva.pdf

Page 17
11.7018.043.002 Rival 22 Hydraulic Road Rear Shifter Lever Exchange
11.7018.046.002 Rival 22 Hydraulic Road Front Shifter Lever Exchange

Looking on the previous page, 16

It looks like the Rival, Red, & Force shifter bodies may be the same (one part number), with the primary differences being the shift levers.

11.7018.038.004 Rival22 Hydraulic ErgoDynamic Brake Lever Assembly Right
11.7018.038.005 Rival22 Hydraulic ErgoDynamic Brake Lever Assembly Left

11.7018.042.004 Rival22 Hydraulic Shift Lever Assembly Right
11.7018.042.005 Rival22 Hydraulic Shift Lever Assembly Left

So, it would be worth looking at the cost of the levers + cost of Red/Force complete units, and swap the levers.
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Old 01-18-19, 03:43 PM
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So looks like the cheapest option is to buy the rival 22 hydraulic rim brake combo sku and just throw that hydro rim caliper in the trash I guess.
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Old 01-18-19, 04:36 PM
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Originally Posted by gus6464 View Post
So looks like the cheapest option is to buy the rival 22 hydraulic rim brake combo sku and just throw that hydro rim caliper in the trash I guess.
Well, keep it for the next time you crash. Or, sell it as an orphan on E-Bay.

I did find the SRAM part number above in Germany, I think.

https://www.veloruf.de/n/Sram.html?i...&art=103387616

But, you'd likely be better off buying the shifter/caliper combo.

Ahhh, here in Spain, a little cheaper.

https://www.sportpasionbicis.es/comp...sc-hydro_60868

That is, assuming you can get it shipped to the USA.

I suppose if these are available in Europe, it begs the question what SRAM is doing in the USA?

Still, send that part number to your LBS and see what they say.
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Old 01-18-19, 05:31 PM
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Originally Posted by CliffordK View Post
Well, keep it for the next time you crash. Or, sell it as an orphan on E-Bay.

I did find the SRAM part number above in Germany, I think.

https://www.veloruf.de/n/Sram.html?i...&art=103387616

But, you'd likely be better off buying the shifter/caliper combo.

Ahhh, here in Spain, a little cheaper.

https://www.sportpasionbicis.es/comp...sc-hydro_60868

That is, assuming you can get it shipped to the USA.

I suppose if these are available in Europe, it begs the question what SRAM is doing in the USA?

Still, send that part number to your LBS and see what they say.
It's the hydro rim brake caliper not disc. So basically the failed experiment they had that had all kinds of issues.



I am out of luck for getting anything SRAM shipped to the US because of their shenanigans.
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Old 01-18-19, 06:04 PM
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https://www.amazon.com/dp/B06XNV2CVZ..._3IMqCb8HRDJRF

Not really any cheaper though, I'd just buy with the caliper and have a spare with extra pads
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Old 01-18-19, 06:15 PM
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this is seriously one of the dumbest things to get up in arms about.
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Old 01-18-19, 06:28 PM
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Originally Posted by motrheadsroadie View Post
this is seriously one of the dumbest things to get up in arms about.
Need a hug?
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Old 01-18-19, 06:31 PM
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It might be a good time to upgrade the brakes to Shimano...
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Old 01-18-19, 06:32 PM
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Originally Posted by TimothyH View Post
Or just put him on ignore like 99.9% of everyone else on bikeforums.


-Tim-
You have that many people on ignore?

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Old 01-19-19, 01:11 PM
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Originally Posted by CliffordK View Post
That is just bizarre.

I wonder if it has to do with making it difficult for changing between 1x & 2x, for some reason.

Do you have any local bike shops that carry SRAM? The company has been fighting against web sales of their products.

I'd try talking to your bike shop and see if they can acquire crash replacement parts.
That would be my guess. If someone buys a 1X drivetrain and doesn’t care for it, then they have to buy an entire new drivetrain to get two chain rings.
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Old 01-20-19, 11:52 AM
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Yeah, just go to a bike shop, they can get anything you need. SRAM doesn't like selling direct.

To me, the real reason to dislike SRAM is their seemingly constant stream of questionable engineering and resulting quality problems or recalls. I've personally fallen foul of a spontaneously broken Rival 1 shift lever, two failed master cylinders in Guide RS brakes and two prematurely leaking Rockshox seals on a Bluto. I've also seen many failed Zipp rear hubs, but I don't own them.

The one upside: SRAM is pretty great to deal with from a customer service perspective. My brakes were quickly replaced for free without question, as was the lever. The shock was also rebuilt for a small charge. I don't like SRAM's hydraulic brake feel, but their drivetrains are pretty awesome.
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Old 01-26-19, 07:28 AM
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I can't get into the quality of the new items as all of my stuff is older mechanical 10 speed but I had an accident and busted the paddle off of a couple year old trigger shifter and called SRAM to see if I could buy a replacement paddle. They told me to take it to a bike shop and have them contact their warranty department, I did and was sent a replacement set of shifters free as a warranty claim even though the break was due to a crash that was admittedly my fault.
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