Go Back  Bike Forums > Bike Forums > Electric Bikes
Reload this Page >

Ali Express BLUENERGY Official Store Fraud

Notices
Electric Bikes Here's a place to discuss ebikes, from home grown to high-tech.

Ali Express BLUENERGY Official Store Fraud

Old 04-23-21, 08:26 AM
  #1  
andychrist
Devil's Advocate
Thread Starter
 
andychrist's Avatar
 
Join Date: Jan 2006
Location: NYC & Mid Hudson Valley, NY
Posts: 474

Bikes: Fuji Del Rey, Bacchetta Giro 20, RANS Stratus XP XL, RANS Stratus XP XXL, RANS Stratus LE XL

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 75 Post(s)
Liked 42 Times in 35 Posts
Ali Express BLUENERGY Official Store Fraud

Placed an order with BLUENERGY Official Store on AliExpress 15 March that still has not been fulfilled, although delivery was advertised as 1-5 days. https://www.aliexpress.com/item/1005001469946015.html

Repeatedly contacted the vendor who kept blaming the logistics company and asking would I like them to resend the package, grr. Jay finally messaged me a FedEx tracking number last Friday, 16 March, which never appeared on my AE Orders page but did have my location in Germantown NY correct and a scheduled delivery date of Wednesday, 21 April.

Then this past Monday, 19 April, the parcel was delivered in Maryville, TN.

Contacted FedEx who said my name and address did not match that on the parcel and the case was closed, refusing to provide any further information.

Vendor finally got back to me today blaming the logistics company and asking me once again if I’d like to have the package resent. Replied I am reporting his store to VISA for fraud.

Item was on sale when I purchased it so assume BLUENERGY Official Store is employing these delaying tactics to close the order by its expiration date without ever shipping, forcing me to accept a refund and having to reorder the item at a higher price.

Won’t be from them!
andychrist is offline  
Old 04-23-21, 09:52 AM
  #2  
2old
Senior Member
 
Join Date: Jul 2014
Location: socal
Posts: 3,020
Mentioned: 8 Post(s)
Tagged: 0 Thread(s)
Quoted: 565 Post(s)
Liked 347 Times in 257 Posts
I know others have had success with the "alis (baba and express)", but not me. The couple of times I've tried to order something the password or some other aspect kills it. Have stopped trying since it's always been possible to locate what I needed elsewhere for almost the same price.
2old is offline  
Old 04-27-21, 12:02 PM
  #3  
speedy25
Senior Member
 
Join Date: Mar 2012
Location: NE oHIo
Posts: 989

Bikes: Specialized, Trek, Diamondback, Schwinn, Peugeot

Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 128 Post(s)
Liked 23 Times in 20 Posts
ALi is sort of hit and miss. Communications with vendors is difficult at best. I have had a few that never arrived despite being told it was shipped. The item also never showed up at my doorstep either.
A previous large order of items had everything but 1 item show up within 2 weeks!! A new record.

-SP
speedy25 is offline  
Old 04-27-21, 12:18 PM
  #4  
2old
Senior Member
 
Join Date: Jul 2014
Location: socal
Posts: 3,020
Mentioned: 8 Post(s)
Tagged: 0 Thread(s)
Quoted: 565 Post(s)
Liked 347 Times in 257 Posts
SP, were you able to reverse the charges on your CC for the items that didn't arrive?
2old is offline  
Old 04-27-21, 07:09 PM
  #5  
veganbikes
Clark W. Griswold
 
Join Date: Mar 2014
Location: ,location, location
Posts: 8,824

Bikes: Foundry Chilkoot Ti W/Ultegra Di2, Salsa Timberjack Ti, Cinelli Mash Work RandoCross Fun Time Machine, 1x9 XT Parts Hybrid, Co-Motion Cascadia, Specialized Langster, Phil Wood Apple VeloXS Frame (w/DA 7400), Cilo Road Frame, Proteus frame, Ti 26 MTB

Mentioned: 38 Post(s)
Tagged: 0 Thread(s)
Quoted: 2459 Post(s)
Liked 1,488 Times in 994 Posts
You bought bargain bin stuff on sale from the bargain bin on the internet and it came with bargain bin service? Caveat Emptor!
veganbikes is offline  
Old 04-27-21, 09:44 PM
  #6  
andychrist
Devil's Advocate
Thread Starter
 
andychrist's Avatar
 
Join Date: Jan 2006
Location: NYC & Mid Hudson Valley, NY
Posts: 474

Bikes: Fuji Del Rey, Bacchetta Giro 20, RANS Stratus XP XL, RANS Stratus XP XXL, RANS Stratus LE XL

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 75 Post(s)
Liked 42 Times in 35 Posts
Originally Posted by veganbikes View Post
You bought bargain bin stuff on sale from the bargain bin on the internet and it came with bargain bin service? Caveat Emptor!
Please stop being such a jerk all the time Mr. Griswold. Casting aspersions on every other vendor and what they stock does not make you and your own store come off any more the finer.

I’ve bought LOTS of quality merchandise on AE and rarely had problems regarding delivery. Just the other week I ordered a couple TSDZ2 replacement gears and 860C displays at rock bottom prices, all of which were shipped within 24 hours and made it to US customs in a matter of days.

Bafang is not bargain bin and I’d purchased two hub motors from this merchant before. Just this time they raised the price after I ordered and guess then decided not to honor the original deal, employing blatantly deceitful practices. Pretty stupid of them to pull this on a repeat customer.

Thus I posted here as a warning to others specifically about this vendor, not to blown off by you.

Last edited by andychrist; 04-27-21 at 09:48 PM.
andychrist is offline  
Old 04-28-21, 05:55 AM
  #7  
cat0020
Ride more, eat less
 
cat0020's Avatar
 
Join Date: Feb 2007
Location: Philla PA, Hoboken NJ, Brooklyn NY
Posts: 1,234

Bikes: Too many but never enough.

Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 346 Post(s)
Liked 165 Times in 116 Posts
Consider COVID, the global shortage in raw materials, shipping traffic issues, in additional to tariffs & other political issues between China & US; I have no doubt that purchases from China is getting delayed constantly.

An order that was placed in MAR, I probably wouldn't expect to receive the item until JUL or AUG with surface shipment.
Air shipment pricing is constantly on the flux, daily; I've seen many suppliers from AE change their pricing due to shipping cost increase.

Sometimes, I use Google Translate to message the supplier in Chinese so there is less miscommunication, also helps that I can read Chinese.
I adapt to the ways of trade..
cat0020 is offline  
Old 04-28-21, 06:49 PM
  #8  
veganbikes
Clark W. Griswold
 
Join Date: Mar 2014
Location: ,location, location
Posts: 8,824

Bikes: Foundry Chilkoot Ti W/Ultegra Di2, Salsa Timberjack Ti, Cinelli Mash Work RandoCross Fun Time Machine, 1x9 XT Parts Hybrid, Co-Motion Cascadia, Specialized Langster, Phil Wood Apple VeloXS Frame (w/DA 7400), Cilo Road Frame, Proteus frame, Ti 26 MTB

Mentioned: 38 Post(s)
Tagged: 0 Thread(s)
Quoted: 2459 Post(s)
Liked 1,488 Times in 994 Posts
Originally Posted by andychrist View Post
Please stop being such a jerk all the time Mr. Griswold. Casting aspersions on every other vendor and what they stock does not make you and your own store come off any more the finer.

Iíve bought LOTS of quality merchandise on AE and rarely had problems regarding delivery. Just the other week I ordered a couple TSDZ2 replacement gears and 860C displays at rock bottom prices, all of which were shipped within 24 hours and made it to US customs in a matter of days.

Bafang is not bargain bin and Iíd purchased two hub motors from this merchant before. Just this time they raised the price after I ordered and guess then decided not to honor the original deal, employing blatantly deceitful practices. Pretty stupid of them to pull this on a repeat customer.

Thus I posted here as a warning to others specifically about this vendor, not to blown off by you.
So sorry to offend I know for a lot of people places like Alibaba and his 40 thieves are sacrosanct. I don't understand it, it is not a place where you know people and are there all the time it is a place to buy cheap stuff at cheap prices and caveat emptor as I said. I guess for some quality means it ships quick and is cheap and if that is how you redefine it go for it but I don't subscribe to that personally.

The store I work at has nothing to do with what was stated here and wasn't even mentioned at all.

As far as being a jerk this is the internet, welcome to it. It is text on a page with no emotion attached but yes people can be harsh on it sometimes.
veganbikes is offline  
Old 05-01-21, 07:37 AM
  #9  
andychrist
Devil's Advocate
Thread Starter
 
andychrist's Avatar
 
Join Date: Jan 2006
Location: NYC & Mid Hudson Valley, NY
Posts: 474

Bikes: Fuji Del Rey, Bacchetta Giro 20, RANS Stratus XP XL, RANS Stratus XP XXL, RANS Stratus LE XL

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 75 Post(s)
Liked 42 Times in 35 Posts
Merchant never responded to the dispute I initiated so AE just issued me a full refund.

Now problem is trying to find another 500W 48V Bafang 20Ē front hub motor any place, because AE seems to be the sole source and the the only other vendor there who offers that configuration is Greenenergy Electric Bike Store, which Iím guessing is just another front for BLUENERGY Official Store aka Bluenergia.

Díoh!
andychrist is offline  
Old 05-01-21, 08:49 AM
  #10  
mclewis1
Junior Member
 
Join Date: Dec 2020
Posts: 9
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked 6 Times in 4 Posts
Does it have to be the Bafang 500W motor?
Grin Technologies (ebike.ca) seems to have the smaller Bafang 311, the nice Shengyi SX1, and the more powerful new "MeZee" hub motors, all in fast wind front hub configurations in stock.
mclewis1 is offline  
Old 05-01-21, 09:29 AM
  #11  
andychrist
Devil's Advocate
Thread Starter
 
andychrist's Avatar
 
Join Date: Jan 2006
Location: NYC & Mid Hudson Valley, NY
Posts: 474

Bikes: Fuji Del Rey, Bacchetta Giro 20, RANS Stratus XP XL, RANS Stratus XP XXL, RANS Stratus LE XL

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 75 Post(s)
Liked 42 Times in 35 Posts
Yeah it has to be the 20” Bafang, I already have the most expensive matching 52V battery pack and light sensing/auto dimming 860C display. Grin doesn’t offer anything comparable.
andychrist is offline  
Old 05-01-21, 10:16 AM
  #12  
Doc_Wui
Senior Member
 
Doc_Wui's Avatar
 
Join Date: Jul 2015
Location: Chicago Suburbs
Posts: 1,195

Bikes: GT Transeo & a half dozen ebike conversions.

Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 287 Post(s)
Liked 123 Times in 91 Posts
In 2019, I searched high and low for a set of Weinmann 20" fat tire rims. Only had 100mm rims on ebay. Finally bought a set of non branded 20"x80mm rims from China. They came in 2 weeks, both rims in plastic bag. One was slightly dented, but it was useable. SIngle wall rims though. Cost me $110 shipped. I built a wheel, but never used it. Motor too wide for my bike. Bummer.

Last year, I found out Grin sold the desired rims. Weinman double wall 20" x 65,mm. These were $40 each, but shipping for two was $75, Came well packed in a cardboard carton.

I have bought a lot of stuff off aliexpress. Got scammed once. My fault. ALiexpress would have refunded my money but it was my first dispute and I didn't know you have to ignore the friendly vendor's promises and just click on the refund option.

Last edited by Doc_Wui; 05-15-21 at 07:38 PM.
Doc_Wui is offline  
Old 05-01-21, 02:02 PM
  #13  
mclewis1
Junior Member
 
Join Date: Dec 2020
Posts: 9
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked 6 Times in 4 Posts
Question

Originally Posted by andychrist View Post
Yeah it has to be the 20Ē Bafang, I already have the most expensive matching 52V battery pack and light sensing/auto dimming 860C display. Grin doesnít offer anything comparable.
I run a nicely integrated and protected (temp sensor) SX1 front hub with a 52v 750w downtube battery (21700 cells), integrated (within the battery case) 55a BaseRunner controller and the Cycle Analyst display (which is also daylight sensing) with a MF thumb switch. The PAS power ramp up is smooth and well graduated in 5 levels up to 500w, and with the throttle up to 1000w. Top speed with 27.5" wheels is over 40km/hr (so probably equivalent to class 3 28mph limits).

I understand that it wouldn't make sense for you to get rid of the rest of the kit you already have but I'm honestly curious, aside from the very pretty 860c display what doesn't Grin have that's equivalent?
mclewis1 is offline  
Old 05-01-21, 04:41 PM
  #14  
andychrist
Devil's Advocate
Thread Starter
 
andychrist's Avatar
 
Join Date: Jan 2006
Location: NYC & Mid Hudson Valley, NY
Posts: 474

Bikes: Fuji Del Rey, Bacchetta Giro 20, RANS Stratus XP XL, RANS Stratus XP XXL, RANS Stratus LE XL

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 75 Post(s)
Liked 42 Times in 35 Posts
You couldnít pay me to install the Cycle Analyst and BaseRunner, Iíve seen Justinís videos.

Bafang is all plug and play and a small fraction of the price of anything Grin offers.

Plus I need a 20Ē front wheel hub.

All a moot point because I canít set up an account at Grin anyway with my Apple email address, their server sees it as spam.
andychrist is offline  
Old 05-15-21, 04:20 PM
  #15  
andychrist
Devil's Advocate
Thread Starter
 
andychrist's Avatar
 
Join Date: Jan 2006
Location: NYC & Mid Hudson Valley, NY
Posts: 474

Bikes: Fuji Del Rey, Bacchetta Giro 20, RANS Stratus XP XL, RANS Stratus XP XXL, RANS Stratus LE XL

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 75 Post(s)
Liked 42 Times in 35 Posts
Update

So once the delivery window closed on the order from Bluenergy I filed a dispute with AE to which the vendor did not respond, so got a refund promptly. Ordered the same kit again on 3 May but this time from GREENENERGYís US warehouse, along with the shorter 90cm motor cable (necessary for the LWB recumbent Iím converting) which shipped from China. Coincidentally both arrived this afternoon, along with an unexpected bonus: they sent me not one, not three, but two 20Ē front wheel kits! Guess Iíll have to contact them to find out if they have any distribution channels on the east cost for which they can email me a FedEx return label. Because reshipping the extra package all the way back to CA from NY would be ridiculous.
andychrist is offline  
Old 05-15-21, 07:46 PM
  #16  
Doc_Wui
Senior Member
 
Doc_Wui's Avatar
 
Join Date: Jul 2015
Location: Chicago Suburbs
Posts: 1,195

Bikes: GT Transeo & a half dozen ebike conversions.

Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 287 Post(s)
Liked 123 Times in 91 Posts
They might just let you keep it.

I got a pedal bike ordered from China. Took two months to arrive in on the East coast, where Customs has had it for a week. Wonder if I'll have to pay an import fee.
Doc_Wui is offline  
Old 05-15-21, 10:06 PM
  #17  
andychrist
Devil's Advocate
Thread Starter
 
andychrist's Avatar
 
Join Date: Jan 2006
Location: NYC & Mid Hudson Valley, NY
Posts: 474

Bikes: Fuji Del Rey, Bacchetta Giro 20, RANS Stratus XP XL, RANS Stratus XP XXL, RANS Stratus LE XL

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 75 Post(s)
Liked 42 Times in 35 Posts
Originally Posted by Doc_Wui View Post
They might just let you keep it.

I got a pedal bike ordered from China. Took two months to arrive in on the East coast, where Customs has had it for a week. Wonder if I'll have to pay an import fee.
Well they canít make me send it back, but unlikely they wouldnít want me to, not at that price! Trouble for me is having run out of storage space and then some, otherwise Iíd probably want to hold onto it as a spare.

Ordered a couple TSDZ2 blue nylon replacement gears that arrived in the US within three days and cleared Customs over a month ago, no further movement since then so am assuming the package has been lost. Funny thing but another item came in on the same flight and was delivered to me just a couple days later. Anyway, couldnít wait any longer, ordered another pair of gears from a different vendor. Keeping my fingers crossed.
andychrist is offline  
Old 05-18-21, 03:16 PM
  #18  
chas58
Senior Member
 
chas58's Avatar
 
Join Date: Jul 2010
Location: Michigan
Posts: 4,612

Bikes: too many of all kinds

Mentioned: 35 Post(s)
Tagged: 0 Thread(s)
Quoted: 1053 Post(s)
Liked 308 Times in 249 Posts
Originally Posted by andychrist View Post
Merchant never responded to the dispute I initiated so AE just issued me a full refund.

Now problem is trying to find another 500W 48V Bafang 20Ē front hub motor any place, because AE seems to be the sole source and the the only other vendor there who offers that configuration is Greenenergy Electric Bike Store, which Iím guessing is just another front for BLUENERGY Official Store aka Bluenergia.

Díoh!
Looking for one of these?
https://www.greenbikekit.com/electri...kit/front.html

I've bought most of my stuff from them for ~8 years. Seemed to be pretty good for a Chinese shop. Its been a while since I purchased from them, but they are not a fly-by-night store.
chas58 is offline  
Likes For chas58:
Old 05-18-21, 06:03 PM
  #19  
2old
Senior Member
 
Join Date: Jul 2014
Location: socal
Posts: 3,020
Mentioned: 8 Post(s)
Tagged: 0 Thread(s)
Quoted: 565 Post(s)
Liked 347 Times in 257 Posts
Looked at GBK; unbelievably it costs $200+ more to ship a kit with a wheel than just the motor kit.
2old is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright © 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.