Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  


Go Back   > >

Electric Bikes Here's a place to discuss ebikes, from home grown to high-tech.

User Tag List

Reply
 
Thread Tools Search this Thread
Old 08-30-12, 08:57 PM   #1
JerryTheSpinner
Jerry the Spinner
Thread Starter
 
Join Date: Jan 2010
Location: Queens , New York City
Bikes: Montague with Currie 450W kit, IZIP Twist and Go
Posts: 118
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
BionX versus Trek Warranty

I have my FX + for 2 half years with over 15,000 miles of commuting. In the first 2 years Trek replaced the battery twice and I have had no other problems.

My son has a BionX kit setup on a Trek 4300. Trek does not offer a mountain bike in pedal assist. The BionX battery is a year and a half old with around 6000 commuting miles. The battery controller went bad. When in a high gear on a steep hill the motor will cut in and out. Since the battery is only a one year warranty. BionX has told the dealer they can send it back for a 200 dollar repair. Sounds good!! However shipping is 300 dollars since it needs to go through customs again. Therefore the minimum repair cost would be 500.

My only option is to buy a new battery for 865 dollars.

I always wondered if I made the right decision by buying the Trek FX+. On my daily commute of 25 miles I now have my answer.
JerryTheSpinner is offline   Reply With Quote
Old 09-03-12, 11:42 AM   #2
MK313
Senior Member
 
Join Date: Apr 2010
Bikes:
Posts: 782
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Ouch, that hurts, but thanks for the heads up on how they compare. I'm also glad that I bought a Trek.
MK313 is offline   Reply With Quote
Old 09-06-12, 11:20 AM   #3
pacificstart
Junior Member
 
Join Date: Jan 2010
Bikes:
Posts: 20
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
$300 for shipping doesn't sound right. If it's a repair / return there should be no taxes, duties, etc, since these were paid with the original purchase. Try to find a different Bionx dealer, see what they say.
Also, make sure you have the latest Bionx firmware since that has a mountain mode option which prevents motor cut off on steep hills. The mountain mode is available since last March on fw >5.8.
And based on the mileage your son's battery may have just lost it's capacity and if so then shutting off under high load is normal and the battery controller may be just fine. Have you thought about that?
pacificstart is offline   Reply With Quote
Old 09-09-12, 07:54 PM   #4
JerryTheSpinner
Jerry the Spinner
Thread Starter
 
Join Date: Jan 2010
Location: Queens , New York City
Bikes: Montague with Currie 450W kit, IZIP Twist and Go
Posts: 118
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
In regards to the 300 shipping charge. My authorized BionX dealer feels so bad he is going to sell me a new battery at his cost. The dealer is going to try to send the battery with return postage and see if that works.

Firmware option for Mountain bikes. Thank you for the Info I will check into this.

In regards to lost capacity. I am comparing it to my BionX FX+. I am working on my 2[SUP]nd[/SUP] replacement BionX battery from Trek. I have over 5000 miles on the current replacement battery. Under High load I have noticed no difference. However, I have around 20% less battery capacity.
JerryTheSpinner is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 12:05 PM.


We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    get answers from real people!
Click to start entering your question.
I HAVE A QUESTION