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Cygolite Problem

Old 11-12-19, 01:48 PM
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Cygolite Problem

On my ride this morning in the dark and my Cygolite Trion 1300 suddenly went dark and then started blinking super-fast. Turned it off for a moment, but could not get it to turn back on. Nothing on the minimalistic Cygolite site or box. Should have had about 90 more minutes worth of charge. No crashes or water issues. It's 2 years old and I estimate it has about 450 hours on it. The battery does not appear to be replaceable, It was around $200. Totally solid until now.

Thoughts?
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Old 11-12-19, 01:52 PM
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Contact them. They will replace or repair it. They did for me, and they were terrific.
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Old 11-12-19, 01:59 PM
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Cygolite makes an external battery pack that works with the Trion.

https://shop.cygolite.com/category.sc?categoryId=50

Have you tried contacting Cygolite? When I had an issue with a Hotshot and contacted them they were very helpful.

https://cygolite.com/contact-us/

Lastly, a new Metro Pro 1100 is about $70 new.
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Old 11-13-19, 12:05 AM
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Originally Posted by noglider View Post
Contact them. They will replace or repair it. They did for me, and they were terrific.
Oh. Okay. I'll get on it. Thanks!
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Old 11-13-19, 12:14 AM
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Originally Posted by tunavic View Post
Cygolite makes an external battery pack that works with the Trion.

https://shop.cygolite.com/category.sc?categoryId=50

Have you tried contacting Cygolite? When I had an issue with a Hotshot and contacted them they were very helpful.

https://cygolite.com/contact-us/

Lastly, a new Metro Pro 1100 is about $70 new.
Thanks a bunch, @tunavic. I just came to you guys first, so will send the Cygolitee guys a note here in a minute. I do run a Metro Pro 1100 on my helmet and the ironic thing is, based on a bunch of stuff here on this site about lights, I did my normal nighttime set up of simultaneously running Ceco F1000 on left bar, Trion 1300 on right bar, and Metro Pro 1100 on helmet differently on my 2-hr. ride in the dark last night. I did them each by themselves for 1/3 of the ride to see how much light each produces alone. I must say, the Metro Pro 1100 is pretty good.

Will post a f/u when I know something. Thanks again!

Last edited by bpcyclist; 11-13-19 at 01:27 AM.
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Old 11-13-19, 11:07 AM
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Originally Posted by bpcyclist View Post
Will post a f/u when I know something.
Please don't curse anyone out.

Just kidding.
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Old 11-16-19, 02:38 AM
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My Metro 550 had issues after it was out of warranty. The repair was $20 plus shipping to Cygolite. Very prompt service and easy to deal with.
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Old 11-16-19, 03:30 AM
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Originally Posted by a1penguin View Post
My Metro 550 had issues after it was out of warranty. The repair was $20 plus shipping to Cygolite. Very prompt service and easy to deal with.
Oh, good. Seems like a great company. I am packing it up to send off later today. It's working now, but obviously, something's not all right with it.
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Old 11-16-19, 09:45 AM
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Stay tuned, Cygolite will be coming out with another version of the Hotshot and another front light.
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Old 11-16-19, 12:30 PM
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Originally Posted by Garfield Cat View Post
Stay tuned, Cygolite will be coming out with another version of the Hotshot and another front light.
Do we happen to possibly know more about this?
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Old 11-21-19, 02:55 PM
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Well, as I got ready to ship off the light to Cygolite, I decided to give it one more shot. So, I charged it up, which went as usual, and then went out for 90 minutes with it on the brightest setting. It worked great. No issues. So, I am going to just go with it. If it happens again, I will reevaluate. If I have to buy a replacement, I am thinking about the Outbound Road version. It looks pretty interesting, if a little spendy. I also like the B&M Ixon Space.
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Old 11-23-19, 02:32 PM
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The only new item I see on Cygolite's web site it a new series called Ranger. No real improvement in battery life that I can see and still uses a proprietary battery.

There's also a version of the Hotshot Pro 200 that uses a hard mount to the seatpost. It's the same Hotshot they've been selling with the flexible mount.

https://cygolite.com/product/
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Old 11-24-19, 05:52 AM
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Originally Posted by tunavic View Post
The only new item I see on Cygolite's web site it a new series called Ranger. No real improvement in battery life that I can see and still uses a proprietary battery.

There's also a version of the Hotshot Pro 200 that uses a hard mount to the seatpost. It's the same Hotshot they've been selling with the flexible mount.

https://cygolite.com/product/
Wow. Thanks for pointing this out. That Ranger 1400 is very compact for such a powerful light and it only costs 130 bucks. That is a deal, in my opinion. Don't see any reviews yet. Hmm.
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Old 11-24-19, 12:08 PM
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Originally Posted by bpcyclist View Post
Wow. Thanks for pointing this out. That Ranger 1400 is very compact for such a powerful light and it only costs 130 bucks. That is a deal, in my opinion. Don't see any reviews yet. Hmm.
Based on prior experience with Cygolite I expect it will be an excellent product however, it would be nice if they made that Ranger 1400 with non proprietary batteries. They sell their proprietary battery for the Expilion series for $30. They don't show the Ranger battery yet.
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Old 11-24-19, 12:18 PM
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Originally Posted by tunavic View Post
Based on prior experience with Cygolite I expect it will be an excellent product however, it would be nice if they made that Ranger 1400 with non proprietary batteries. They sell their proprietary battery for the Expilion series for $30. They don't show the Ranger battery yet.
Yeah, I know. I wonder if part of that is just kind of planned obsolescence, so we have to order new lights every 2 or 3 years. I don't know. But I do like Cygolite the company. I have owned 5 or 6 and they have always helped me out when I needed it. Promptly, too. Must have a good CEO.
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Old 12-04-19, 11:59 PM
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Well, it's been a little over 10 days and the Trion 1300 is still performing perfectly. I think it just had a seizure or something. But it is good because I won't have to buy that new $200 light just yet and I can therefore, buy the Cookie Monster jersey I so desire for Christmas.
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