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Deal Extreme

Old 03-13-13, 09:22 PM
  #1  
doctor j
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Deal Extreme

I'm considering purchasing a GPS for my bike from Deal Extreme. If you have done business with them, was it a good experience?
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Old 03-13-13, 10:33 PM
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Its all fairly low quality junk.
Price is right though. Ordered a few things this week.

Linky to GPS?
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Old 03-13-13, 10:45 PM
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I occasionally order gadgets from them. The products are generally extremely cheap, low-quality, made-in-China, often crude copies of better quality products. Shipping is extremely slow (like 1 month). You get what you pay for.
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Old 03-13-13, 10:52 PM
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I've found them reliable, but as previously said, not all the stuff is first quality and it takes a long time to get your order. Among other things I bought some blinky lights that appear to be the same thing as a PB Superflash, and a knockoff of a Blackrapid camera strap that actually works well. I've just bought nickel and dime items from them. I don't know if I would buy anything as pricey as a GPS from them.
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Old 03-13-13, 11:42 PM
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I've ordered from them once, which consisted of a flashlight, two 18650 rechargeable cells, a U-mount for the bars, and a charger. Though everything showed "in stock" when I placed the order, the charger ended up being back ordered. I tracked the shipment and ended up cancelling the charger when the package arrived in the U.S. (charger was still back ordered). Had to pony up like the additional $6 plus postage for one from Shiningbeam. Both packages arrived within 24 hours of each other. The light has worked out okay, though it is currently MIA- I think my son has pilfered it.

FYI- There is a relatively new member here from Deal Extreme. He is planning on doing some promotional give-aways, but that has to be approved by the Higher Ups and I've got no idea on the timeline or status of either those things.
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Old 03-14-13, 01:59 AM
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Shipping is free, so order individually.
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Old 03-14-13, 02:29 AM
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I've ordered several times from DX: flashlights, batteries, mounts, and other small items. If you only purchase items that have positive reivews, there's a good chance you'll end up with a half way decent product. I've been happy with everything I purchased from DX. It's kind of like shopping at Harbor Freight or Big Lots: you get what you pay for.
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Old 03-14-13, 03:58 AM
  #8  
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Originally Posted by doctor j View Post
I'm considering purchasing a GPS for my bike from Deal Extreme. If you have done business with them, was it a good experience?
If buying from D/X; The only GPS systems I found on their website that look decent were the ones intended for cars. If you buy one make sure you read the reviews first and consider the limitations of the car style GPS systems. Don't expect to buy anything from D/X that has a really good up to date map. IMO you are better off buying a used GPS device designed for bicycle use ( which is what I just did ) Best place to get the best price is probably ebay.
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Old 03-14-13, 06:19 AM
  #9  
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Originally Posted by znomit View Post
Its all fairly low quality junk.
Price is right though. Ordered a few things this week.

Linky to GPS?

https://dx.com/p/genuine-gssport-gb-5...-121036?item=1

The GPS is manufactured by GlobalSat. I have their GH-615 sport watch and have used it for a few years. It has been reliable. I'm not looking for maps. The 580P has a few more bells and whistles including barometric altitude and cadence. Also, the battery life is a longer than that for the sport watch.
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Old 03-14-13, 08:33 AM
  #10  
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Originally Posted by doctor j View Post
https://dx.com/p/genuine-gssport-gb-5...-121036?item=1

The GPS is manufactured by GlobalSat. I have their GH-615 sport watch and have used it for a few years. It has been reliable. I'm not looking for maps. The 580P has a few more bells and whistles including barometric altitude and cadence. Also, the battery life is a longer than that for the sport watch.
For $170, I'd look at refurbished Garmin GPSes (I bought a 305 with heart rate and cadence/speed sensor for $160 shipped almost a year ago with a full 1 year manufacture warranty).
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Old 03-15-13, 09:16 AM
  #11  
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DX is really hit and miss. i've got some flashlights that are really nice, and other stuff that's lasted 10 minutes before breaking. then there were some bike-lights that were nice... i ordered the same lights about a year later and they were crap.

in general, if things are rated 5/5 stars, i buy with caution. anything less than 5-stars and i avoid, or buy with extreme caution.

shipping is free, but here's my trick... make sure one thing in the order is bought in a "bulk" quantity. this is usually 3 pieces, and usually something cheap that i can give away (eg emergency whistles). when you activate the "bulk pricing" in the cart, you get expedited shipping on the whole order

of course, DX's "expedited shipping" could still take a month, or more
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Old 03-15-13, 05:03 PM
  #12  
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Originally Posted by smasha View Post
DX is really hit and miss.
Agreed

Originally Posted by smasha View Post
in general, if things are rated 5/5 stars, i buy with caution. anything less than 5-stars and i avoid, or buy with extreme caution.
Unfortunately, they appear to censor the reviews. After an item that I bought burnt out, I submitted a negative review, in fact several times, but it never saw the daylight. I had better luck with positive reviews, though not consistently. Not knowing whether my work put into a review would be respected, I quit writing and started viewing reviews there with big reservation. Sometimes you can get more info there checking uncensored forum posts.
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Old 03-16-13, 06:33 AM
  #13  
01 CAt Man Do
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Originally Posted by 2_i View Post
Agreed



Unfortunately, they appear to censor the reviews. After an item that I bought burnt out, I submitted a negative review, in fact several times, but it never saw the daylight. I had better luck with positive reviews, though not consistently. Not knowing whether my work put into a review would be respected, I quit writing and started viewing reviews there with big reservation. Sometimes you can get more info there checking uncensored forum posts.
Thanks for that information. I didn't know they censored the negative reviews. I have seen negative reviews on D/X but not many.
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Old 03-16-13, 04:09 PM
  #14  
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there is no way I would spend 170 on something from DE.. Like said above get an older garmin..
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Old 03-16-13, 06:14 PM
  #15  
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Originally Posted by 2_i View Post
Unfortunately, they appear to censor the reviews..... Sometimes you can get more info there checking uncensored forum posts.
Yes. they simply filter out any negative reviews. None of my neg reviews were ever posted, only the positive reviews. Forums do occasionally reveal useful info.

Their quality is very poor overall. I consider them to be a clearinghouse for junk that legit sellers have rejected.

The savings barely justifies the hassle of dealing with them, IMO.

I'd never buy any expensive item like a GPS from DX.
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Old 03-16-13, 10:30 PM
  #16  
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Everything I have bought at DX broke the next day after I wrote a review.
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Old 03-28-13, 02:03 PM
  #17  
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I agree to stay away from a product that expensive from them. It's a great source for cheap flashlights that won't matter if they break in 2 weeks.
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Old 03-29-13, 02:20 AM
  #18  
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Originally Posted by Hoffsta View Post
I agree to stay away from a product that expensive from them. It's a great source for cheap flashlights that won't matter if they break in 2 weeks.
Yep, the flashlight ( torch ) stuff is not too bad. I've had one drop-in that was DOA and a couple of the cheap tire valve led lights that ended up being junk, other than that I've yet to buy any one item over $30 from them. That might change though as I've been contemplating buying one of the quad light sets ( just to screw around with ).
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Old 03-30-13, 09:54 PM
  #19  
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My last DX order never even arrived and when I e-mailed to complain they just ignored.
__________________
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Two wheels good. Four wheels bad.
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Old 03-31-13, 12:03 AM
  #20  
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Originally Posted by Nachoman View Post
My last DX order never even arrived and when I e-mailed to complain they just ignored.
It can take them a while to respond, even a couple of weeks. I would not give up and email again.
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Old 03-31-13, 12:27 AM
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I almost ordered some flashlights from them but, didn't feel like waiting for the delivery....
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Old 04-01-13, 08:55 PM
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Hello from DealExtreme,

A few things I can address....

How is the quality from DX?

Honestly, some good, some not so good. We have over 100,000 items and the lowest prices around. Please consider the price and adjust your expectations of build quality. The good news is that most of our LED stuff and bike lights are quite good. In many cases, the same as more expensive lights but re-branded and sold cheaper.

Is shipping slow?

Yes. It's on a slow boat (well plane actually) from China and it goes through Hong Kong Customs, then to your location, then through local customs. It's a process. The shipping however is FREE. We have faster shipping available for additional cost, but if you need something for your bike for this weekend's race....it's not gonna happen. Typical shipping time to the USA is 20 days. (for free shipping option)

Is response from Customer Service slow?

Sometimes. We have lots of customers worldwide and CS does get backed up at times. If you just want to know the status of your order use the CS ticket system: https://cs.dx.com/ticket/index If you have a special problem or issue, PM directly to me and I will try and expedite the solution. (I am in Marketing not CS but I can forward the message to the appropriate place and plead for help!)

What about the reviews?

We have two types of reviews, the simple ratings that you see at the bottom of the product page and 'outside' reviews done by users on forums and blogs. The product ratings can vary with user experience and product and you will see less than good reviews there as well as some good reviews. Better, more on-depth reviews can be found on forums such as this one and will be far more relevant to specific applications. I am in contact with a member here who I am sending a popular Ultrafire 4 X Cree for review. In the future I will continue to offer popular lights for the community to evaluate. If any of you are experienced reviewers please PM me for more information. This will be the best way to get good information and experience about our Bike lights, so looking forward to working with some of you guys.

Why don't you give away some free stuff?

Great idea, let me put together a giveaway and get approval from Tom. What would you guys most like? Headlamps? Bike Lights? Gift Cards?


So, I hope the information is helpful, I am monitoring this forum to help answer questions and provide support. Thanks to Bike Forums and everyone!
~ Joseph
DX.com
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Old 04-01-13, 10:44 PM
  #23  
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Originally Posted by DealExtreme View Post
What about the reviews?
So what about the censorship of the reviews? Please do not feed me some 'it had to be a mistake', because I had a repeated experience with DX of not publishing the negative reviews. I wrote numerous reviews for Amazon, many negative, and never had one turned down. Same with TripAdvisor. On the other hand, I know one more site that falsifies reviews as DX, by filtering out the negative ones, that being Expedia/Hotels.com. My reaction as a customer is that I avoid the latter sister sites. I still buy from DX, because my expectations were never particularly high, just got lowered with the censorship.
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