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Broken CF Frame Resolution

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Broken CF Frame Resolution

Old 08-18-06, 03:13 PM
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NOS88
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Broken CF Frame Resolution

Well, today was the day that the broken Specialized Roubaix Pro frame was finally resolved. While I promised not to go into the details as part of the "settlement", I can say that I am the proud owner of a 2006 Specialized SWorks Roubaix with full Dura Ace. Sometimes things just seem to take time. I also suspect that at least one Specialized dealer is going to hear from the regional representative about "bilking" customers. Tonight, I set up the new bike. Tomorrow I take my son off to college. BUT Sunday... I ride!
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Old 08-18-06, 03:14 PM
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Originally Posted by NOS88
Well, today was the day the the broken Specialized Roubaix Pro frame was finally resolved. While I promised not to go into the details as part of the "settlement", I can say that I am the proud owner of a 2006 Specialized SWorks Roubaix with full Dura Ace. Sometimes things just seem to take time. I also suspect that at least one Specialized dealer is going to hear from the regional representative about "bilking" customers. Tonight, I set up the new bike. Tomorrow I take my son off to college. BUT Sunday... I ride!
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Old 08-18-06, 03:28 PM
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WELL ALL - RIGHTY THEN!!!!!!
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Old 08-18-06, 03:40 PM
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Can I have one, too?
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Old 08-18-06, 03:51 PM
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Originally Posted by Mojo Slim
Can I have one, too?
Your about 82nd in line- just before me.

Glad you got a result and guess you will be changing your LBS?
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Old 08-18-06, 03:56 PM
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Originally Posted by NOS88
Well, today was the day that the broken Specialized Roubaix Pro frame was finally resolved. While I promised not to go into the details as part of the "settlement", I can say that I am the proud owner of a 2006 Specialized SWorks Roubaix with full Dura Ace. Sometimes things just seem to take time. I also suspect that at least one Specialized dealer is going to hear from the regional representative about "bilking" customers. Tonight, I set up the new bike. Tomorrow I take my son off to college. BUT Sunday... I ride!
Congrats on the bike! I am jealous though, not about the bike but because your son goes back to college tomorrow, My son doesn't go back till the 28th ( I love him but he and his friends are like locusts when they see a refrigerator)
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Old 08-18-06, 04:01 PM
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Someone else has participated, completed and prevailed in the:

"Whining to Win Program"

I'll give you guys classes, but NO88 past the test!
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Old 08-18-06, 05:12 PM
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I'm glad to hear that. Thanks for the update.
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Old 08-18-06, 05:25 PM
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Glad to hear things work out for you, keep up the good fight
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Old 08-18-06, 06:50 PM
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Let's see, if I take this hammer and whack my bike on the bb shell 4 or 9 times........maybe, just maybe....

Congrats NOS88 for having the chutzpah to see this through, demand, and get satisfaction. A win for consumers and the integrity of Specialized.

Definitely pictures of what started as a nightmare and ended as a "dreambike".
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Old 08-18-06, 10:36 PM
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Very happy for you!
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Old 08-19-06, 12:14 AM
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I'm glad you got this resolved in a satisfactory way. Good companies will stand behind thier products almost in spite of what the legal disclaimers and warranties imply.
Your persistence definitely paid off by your refusal to just drop it after the lame excuse put forth by the first LBS.
Congrats!
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Old 08-19-06, 01:30 AM
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Originally Posted by CrossChain
Let's see, if I take this hammer and whack my bike on the bb shell 4 or 9 times........maybe, just maybe....

Congrats NOS88 for having the chutzpah to see this through, demand, and get satisfaction. A win for consumers and the integrity of Specialized.

Definitely pictures of what started as a nightmare and ended as a "dreambike".
What pictures?
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Old 08-19-06, 05:29 AM
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Does that mean your Classic and Vintage steel bike will once again collect dust in the basement? I'm certain more than a few BFers over on C&V would like to adopt it!

Seriously, glad this worked out, and in my opinion, rather quickly. Your few days of anguish were well worth the final result.
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Old 09-13-06, 10:48 AM
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I am looking hard at a Roubaix after an unimpressive ride on a Synapse and was glad to see that Specialized backs up their gear. Thanks and congrats.
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Old 09-13-06, 05:12 PM
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Great news! Especially the part about taking it out for a ride son!
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Old 09-13-06, 08:36 PM
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Originally Posted by NOS88
Well, today was the day that the broken Specialized Roubaix Pro frame was finally resolved. While I promised not to go into the details as part of the "settlement", I can say that I am the proud owner of a 2006 Specialized SWorks Roubaix with full Dura Ace. Sometimes things just seem to take time. I also suspect that at least one Specialized dealer is going to hear from the regional representative about "bilking" customers. Tonight, I set up the new bike. Tomorrow I take my son off to college. BUT Sunday... I ride!
Congrats and I wish you the best on the christening ride. Sounds like it turned out great for you. So glad to hear it.
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