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PCC grocery stores to remove all self-checkout kiosks

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PCC grocery stores to remove all self-checkout kiosks

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Old 02-02-19, 06:36 PM
  #26  
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Originally Posted by mtb_addict View Post
I like taking my time at self checkout to count loose change. I can get rid of all those pesky pennies and nickel and dime and don't have to have the cashier hurrying me.
That is why I prefer self checkout.
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Old 02-02-19, 07:22 PM
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Double work.

On a slightly different note, I have been thinking about how much extra labor and bags are used because of checking out at the store. It seems like technology some times creates more work and waste than before. We used to have a corner grocery store as a kid and some customers would just use their own rolling carts, then they had some heavy duty reusable leather or vinyl bags and we would just pack the groceries and off they go. Well back then a lot of people walked. I would think that with today's tech, we would be able to eliminate plastic bags and triple handling a product. I mean you load the cart, you load the conveyer belt, the cashier scans, the bagger bags, you take and put it in your car, then you unload at home...man I am tired !! Hehe lol.. . Why not have a reusable carts like before that has like compartment baskets, you have automatic scanner as you leave the store , it checks out automatically , then you can just roll your groceries to your car. The cart is made in such a way so it tilts and has 4 wheels so you tilt and slide into your trunk, then when you go home it just tilts out in reverse . And u are only lifting half the weight since when u lift some thing in that manner you only lift half the weight. The advantage is you dont triple handle a product, you dint use billions of plastic or paper bags. .

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Old 02-02-19, 08:24 PM
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Some of our local Stop and Shops have customer bar code scanners. They work great and you scan and bag as you go. Then zap the scanner at a self checkout or 10-12 item aisle and you save 10 minutes.

I could see see where they get theft issues though, but they do random checks so that helps.

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Old 02-03-19, 12:03 AM
  #29  
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Originally Posted by rossiny View Post
On a slightly different note, I have been thinking about how much extra labor and bags are used because of checking out at the store. It seems like technology some times creates more work and waste than before. We used to have a corner grocery store as a kid and some customers would just use their own rolling carts, then they had some heavy duty reusable leather or vinyl bags and we would just pack the groceries and off they go. Well back then a lot of people walked. I would think that with today's tech, we would be able to eliminate plastic bags and triple handling a product. I mean you load the cart, you load the conveyer belt, the cashier scans, the bagger bags, you take and put it in your car, then you unload at home...man I am tired !! Hehe lol.. . Why not have a reusable carts like before that has like compartment baskets, you have automatic scanner as you leave the store , it checks out automatically , then you can just roll your groceries to your car. The cart is made in such a way so it tilts and has 4 wheels so you tilt and slide into your trunk, then when you go home it just tilts out in reverse . And u are only lifting half the weight since when u riot some thing in that manner you only lift half the weight. The advantage is you dont triple handle a product, you dint use billions of plastic or paper bags. .
Like Amazon Go. Or just any kind of delivery.
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Old 02-03-19, 01:47 AM
  #30  
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I wonder if there is a weight tied to an item's description in the system? I ask because of the question in post 3. If the weight is checking what's picked up on one side it put down on the other then picking up an item to be scanned you could pickup 2 at a time. One would scan, one wouldn't and then weight out weight in would be equaled out.

I did recently notice at WalMart the seft checkouts on both ends had people standing in line and between them there was open lines with no customers. I use the self check outs if I don't have anything that's sold by weight and doesn't have a bar code, like produce.
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Old 02-03-19, 09:46 AM
  #31  
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Originally Posted by I-Like-To-Bike View Post
I prefer the self checkout for Walmart shopping. I get out much faster. No more waiting for the cashier to finish friendly conversation with customers about the weather, or her grandchildren or gosh knows what; or having to wait behind customers who take what seems forever to write a check (what ARE these people writing that takes so long?); or worse yet, the women who wait for everything to be rung up and then decide to fish through their handbag for wallet, checkbook and coupons.
Rest assured that my habits and conversations do not reach the level you are pointing out. I too get upset when someone waits until the last minute to start digging through their wallet or writing a check. My credit card is out and in the electronic reader asap, my conversations are usually about the state of the store at that moment or something like that. I have no interest in telling them anything personal about myself or my family. I do not try to slow down the process in any way. But I do enjoy sharing a joke or observation with the checker.
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Old 02-03-19, 11:02 AM
  #32  
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Originally Posted by TakingMyTime View Post
Rest assured that my habits and conversations do not reach the level you are pointing out. I too get upset when someone waits until the last minute to start digging through their wallet or writing a check. My credit card is out and in the electronic reader asap, my conversations are usually about the state of the store at that moment or something like that. I have no interest in telling them anything personal about myself or my family. I do not try to slow down the process in any way. But I do enjoy sharing a joke or observation with the checker.
Glad to be assured that you have positive habits in the supermarket checkout line. Unfortunately too many people do not.

The self scanning checkout line (which almost always involves no waiting at my local Walmart) allows me to avoid the dullards who cause the aggravating delays in the regular checkout line.
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Old 02-03-19, 12:00 PM
  #33  
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Originally Posted by I-Like-To-Bike View Post
Glad to be assured that you have positive habits in the supermarket checkout line. Unfortunately too many people do not.

The self scanning checkout line (which almost always involves no waiting at my local Walmart) allows me to avoid the dullards who cause the aggravating delays in the regular checkout line.
I seldom go to a Walmart, but the last couple of times when I went to our local one, the self checkout was basically standing room only, with a line to boot, and with the cashier line being much faster. Interesting on how certain locales' have a different perception of the self checkout.
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Old 02-03-19, 06:34 PM
  #34  
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Originally Posted by Steve B. View Post
Some of our local Stop and Shops have customer bar code scanners. They work great and you scan and bag as you go. Then zap the scanner at a self checkout or 10-12 item aisle and you save 10 minutes.

I could see see where they get theft issues though, but they do random checks so that helps.

We did that once at a Sam's club except one of their employees came with us. We were buying about $3,000 worth of groceries for a food pantry, and I'd called ahead to see what they could do to help. They were pretty willing to help, especially with avoiding the checkout line.
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Old 02-04-19, 07:04 AM
  #35  
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IKEA got rid of them due to theft. I never use them.

NSFW:

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Old 02-04-19, 07:08 AM
  #36  
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Originally Posted by TakingMyTime View Post
I too get upset when someone waits until the last minute to start digging through their wallet or writing a check. My credit card is out and in the electronic reader asap,
While I won't use self-checkout, what is up with that? At some point in the transaction payment is expected. While your stuff is being rung up, get you payment method ready. It's called common courtesy. The worst is when someone has to go digging through their purse to find their wallet then get the credit car out of their wallet.
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Old 02-04-19, 07:20 AM
  #37  
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Originally Posted by indyfabz View Post
While I won't use self-checkout, what is up with that? At some point in the transaction payment is expected. While your stuff is being rung up, get you payment method ready. It's called common courtesy. The worst is when someone has to go digging through their purse to find their wallet then get the credit car out of their wallet.
Doubling and tripling down on worse is when people go digging through their purse to find their checkbook, after the sale is rung up, and then proceed to apparently write their life history on the check as well as the check reconciliation journal, and then has to search for ID in the purse.

Then there are the clowns who wait until the sale is rung up to discover that they left their wallet/money in the car and the cashier decides to wait for the dumbbell to go and fetch it.
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Old 02-04-19, 07:22 AM
  #38  
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Originally Posted by CliffordK View Post

Hard to steal a lot of stuff when one scans and weighs it, although one could potentially downgrade "bulk" items without a big risk of being caught.
I rarely use self check in part because it seems I always have at least one item too light or too bulky to work with the weight sensors, so I need to have an attendant override the system. Which doesn't result in the system being any more efficient.
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Old 02-04-19, 08:24 AM
  #39  
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Query for those who live in states where alcohol sales are less controlled than here in PA: Are there processes in place at stores with self checkout to keep minors from buying?

In PA, all hard alcohol and most wine is sold at state-controlled liquor stores. There is no self checkout. About two years ago it became legal for large grocery stores (after getting the proper license) to sell wine and beer. It has to be sold in a separate section of the store and rung up by a human.

I have shopped at large grocery store chains that sell beer and wine in other states (e.g., Safeway in Montana), but I honestly cannot remember if they had self checkout and, if so, how paying for alcohol was handled.
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Old 02-04-19, 08:40 AM
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Originally Posted by indyfabz View Post
Query for those who live in states where alcohol sales are less controlled than here in PA: Are there processes in place at stores with self checkout to keep minors from buying?
I believe the machine alerts the attendant and they come over to check for ID.
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Old 02-04-19, 09:27 AM
  #41  
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Originally Posted by TakingMyTime View Post
I believe the machine alerts the attendant and they come over to check for ID.
Correct; usually takes about 10 seconds for an attendant to respond and figure out I am of age. I suppose it takes a little longer to ID someone who needs to provide identification, probably the same amount of time taken by a cashier in the regular checkout line.
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Old 02-04-19, 09:35 AM
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I sorta miss the days of having my ID checked for buying alcohol, ........but the bright side is that not all cashiers are automatically giving me a Senior Discount yet.
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Old 02-04-19, 12:04 PM
  #43  
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Originally Posted by dksix View Post
I wonder if there is a weight tied to an item's description in the system? I ask because of the question in post 3. If the weight is checking what's picked up on one side it put down on the other then picking up an item to be scanned you could pickup 2 at a time. One would scan, one wouldn't and then weight out weight in would be equaled out.

I did recently notice at WalMart the seft checkouts on both ends had people standing in line and between them there was open lines with no customers. I use the self check outs if I don't have anything that's sold by weight and doesn't have a bar code, like produce.
At least in the grocery stores, each item has a weight. And, the out-tray has a scale (although there is an option to skip bagging)???

A couple of years ago, they had the weight wrong for Pizza.. and inevitably I'd get the message "unexpected item in bagging area"... etc.

For those that can scan with 2 hands, the machines also aren't smart enough to allow dropping the item with the left hand and scanning with the right before the first item hits the scale.

Also, no way to specify a half dozen identical items. Each gets scanned individually.

I've never had problems with small items like toothbrushes.

I can't say if one auto scanner is faster than a checker, but, a half dozen scanners per attendant is generally faster than a single checker alone.

Winco also allows customers to cut the lines and get rung up by customer service, if one has a small order and nothing to be weighed.

At Albertsons, the Starbucks Kiosk will also ring up a small purchase along with the coffee.
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Old 02-04-19, 12:06 PM
  #44  
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I've always thought customers should get a discount for using the self-checkout line.
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Old 02-04-19, 12:22 PM
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Originally Posted by indyfabz View Post
Query for those who live in states where alcohol sales are less controlled than here in PA: Are there processes in place at stores with self checkout to keep minors from buying?

In PA, all hard alcohol and most wine is sold at state-controlled liquor stores. There is no self checkout. About two years ago it became legal for large grocery stores (after getting the proper license) to sell wine and beer. It has to be sold in a separate section of the store and rung up by a human.

I have shopped at large grocery store chains that sell beer and wine in other states (e.g., Safeway in Montana), but I honestly cannot remember if they had self checkout and, if so, how paying for alcohol was handled.
Originally Posted by TakingMyTime View Post
I believe the machine alerts the attendant and they come over to check for ID.
Here in Oregon, hard liquor at state stores, beer and wine at grocery stores. And, it has been that way as long as I can remember.

Like @TakingMyTime said, it alerts the attendant, and the order is checked.

I think there are other items with strange rules, for example buying paint and explosive gases (propane, butane, etc).

Perhaps limits on time of day or night for some items.

Eugene/Springfield (the "small city") in Oregon has several stores that are open 24 hours a day including most grocery stores and Wamart. Generally no self-checkout after midnight, but the stores restock at night, and assign one checker to do odd jobs near the checkout area, and the person simply opens the register when a customer is ready to check out.

Portland, (the "big city"), on the other hand mostly shuts down at about 11 PM. One has to anticipate no food when one arrives late from a 150 to 200 mile ride heading northward.
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Old 02-04-19, 12:24 PM
  #46  
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Originally Posted by Squeeze View Post
I've always thought customers should get a discount for using the self-checkout line.
I always imagine there should be trickle-down discounts.

Save the store money by using cash or self checkouts, and hopefully all prices go down.

But, perhaps that isn't the way businesses are run. PROFIT?
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Old 02-04-19, 12:34 PM
  #47  
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Originally Posted by nondes View Post
I avoid self-checkouts. I think human interaction is important, and I want these people to have jobs.
I tend to go to self-checkouts for smaller amounts of stuff. I agree that human interaction is important, and I want those people to have jobs, but I'm a misanthropic introvert and would generally rather not talk to anybody.
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Old 02-04-19, 12:35 PM
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Originally Posted by CliffordK View Post
I always imagine there should be trickle-down discounts.

Save the store money by using cash or self checkouts, and hopefully all prices go down.

But, perhaps that isn't the way businesses are run. PROFIT?
When stores eliminated "price tags" on every item they claimed "It will save you money!" The price of a can of peas without a tag was the same as the price of a can of peas with a tag.
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Old 02-04-19, 12:36 PM
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Originally Posted by Squeeze View Post
I've always thought customers should get a discount for using the self-checkout line.
I want Costco to have an express lane for unlimited items in the cart WITH BARCODES ALL EXPOSED, and a small number (5 or less?) of items on the belt. No boxes. I do this, and tellers and people behind often comment how quickly I get checked out
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Old 02-04-19, 12:48 PM
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Originally Posted by indyfabz View Post
When stores eliminated "price tags" on every item they claimed "It will save you money!" The price of a can of peas without a tag was the same as the price of a can of peas with a tag.
Eliminating pricing individual items allows for dynamic pricing. They can change the prices on all items with just changing a tag, and a number in the computer (which hopefully match).

A few years ago, we had stores with wax/grease pencils.

Grab the grease pencil on the way into the store. Copy the prices from the tags onto the individual items.

Then the checker would read the prices you wrote on your items and ring them up.

Drop off your grease pencil at the door.
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