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Six eBay global security experts terrorized customers who complained about eBay

Old 06-16-20, 01:39 AM
  #1  
canklecat
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Six eBay global security experts terrorized customers who complained about eBay

Check out the jobs of the eBay employees who abused their positions of access to harass customers.

These people had the kinds of jobs we count on in e-commerce to protect our assets. And they abused it with expressed intentions to harm their targets.

This reads like one of those speculative paranoid conspiracy novels warning against the influence of militarizing factions within private corporations. The sort of stuff that made up every episode of the TV show Leverage.

This is gonna cost eBay millions, at the very least.

***
Six eBay employees terrorized Massachusetts couple

According to U.S. Department of Justice, the accused are:

James Baugh, 45, of San Jose, Calif., eBayís former Senior Director of Safety & Security; David Harville, 48, of New York City, eBayís former Director of Global Resiliency; Stephanie Popp, 32, of San Jose, eBayís former Senior Manager of Global Intelligence; Stephanie Stockwell, 26, of Redwood City, Calif., the former manager of eBayís Global Intelligence Center (GIC); Veronica Zea, 26, of San Jose, a former eBay contractor who worked as an intelligence analyst in the GIC; and Brian Gilbert, 51, of San Jose, a former Senior Manager of Special Operations for eBayís Global Security Team.

The accused were aware they were under investigation and took measures to cover their tracks.
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Old 06-16-20, 04:03 AM
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Literally just saw this on the news 10 minutes ago. Crazy. Canít remember the last time I bought something from eBay.
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Old 06-16-20, 04:30 AM
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My ex father in law liked to read books with plots like this, and they were a fictional diversion for him.
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Old 06-16-20, 05:47 PM
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I stopped using ebay around 10 years ago. If my account still exists, closing it will merely be a formality. Won't miss it. Let it go the way of MySpace.
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Old 06-16-20, 06:44 PM
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I closed my account at least 10 years ago. Back in their heyday it was really fun to search and find all sorts of unusual things. Now it has become just another online marketplace. Selling has become so expensive it's almost prohibitive.
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Old 06-16-20, 06:52 PM
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Originally Posted by TakingMyTime View Post
I closed my account at least 10 years ago. Back in their heyday it was really fun to search and find all sorts of unusual things. Now it has become just another online marketplace. Selling has become so expensive it's almost prohibitive.
The shipping is what's cost prohibitive! Even China charges for shipping now-what's this world coming to?
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Old 06-18-20, 09:23 AM
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Originally Posted by TakingMyTime View Post
I closed my account at least 10 years ago. Back in their heyday it was really fun to search and find all sorts of unusual things. Now it has become just another online marketplace. Selling has become so expensive it's almost prohibitive.
Still useful for somethings, but I agree that the move from "giant worldwide flea market/garage sale" to "Amazon wannabe" wasn't all together great.

The most annoying thing is when you can't sell an item because you don't sell enough of that item (yes, I know - WTF?). I bought a new watch and tried to sell the old one. Nope. Had an account for 17 years with a perfect buying and selling record.
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Old 06-18-20, 11:16 AM
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Originally Posted by JonnyHK View Post
Still useful for somethings, but I agree that the move from "giant worldwide flea market/garage sale" to "Amazon wannabe" wasn't all together great.
Exactly. Although it still has a place as a source for unusual and hard to find items, it's nothing like it was 15 - 20 years ago. Back then if you spent the time and did your due diligence there was a pretty good chance you might come across a incredible deal on something you'd never have thought you'd ever find. The hunt was part of the excitement. Unfortunately, no longer.
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Old 06-18-20, 12:39 PM
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I've never done any business with eBay. I tried to buy a shirt once related to volunteer work I do, but eBay wouldn't accept my address.

Hearing about this, I don't regret it.
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Old 06-18-20, 07:07 PM
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Originally Posted by Seattle Forrest View Post
I've never done any business with eBay. I tried to buy a shirt once related to volunteer work I do, but eBay wouldn't accept my address.

Hearing about this, I don't regret it.
eBay might have accepted your address, but the seller wouldn't. I run into this all the time when I buy stuff. For some reason they have a problem with PO boxes. Doesn't make any sense to me. Porch pirates can't get your stuff in a PO box, but maybe that's the problem because they have no intention of sending anything and are going to claim someone stole it on your end so you're still liable for the payment....
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Old 06-18-20, 07:48 PM
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They're not only "employees," some of them are low level executives and specialists. What a nightmare for the victims and the customers to have people like this running the company
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Old 06-18-20, 08:26 PM
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Shocking to read, that's for sure. Somewhat surprised it's eBay employees and not employees from another big "tech" company.
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Old 06-18-20, 09:15 PM
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What is E Bay? Is it a bay in the East? I don’t understand.
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Old 06-18-20, 10:15 PM
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Originally Posted by Hondo Gravel View Post
What is E Bay? Is it a bay in the East? I donít understand.
Lately it's more like East Bay China ... If you want to buy direct from the mfg in China, use Wish. While eBay has been doing PR lately claiming to be made up of your neighbors trying to make a living (haha) Wish actually promotes themselves as a direct conduit to the Chinese sources. It's a crazy world we live in.
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Old 06-18-20, 10:51 PM
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Originally Posted by Hondo Gravel View Post
What is E Bay? Is it a bay in the East? I donít understand.
Have you ever wanted to buy used socks over the internet? Do you think it would be even better to bid against other people and "win" them?
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Old 06-18-20, 11:05 PM
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I use Ebay regularly, I scrutinize what I'm buying, and I'm seldom disappointed, plus I leave positive feed backs to those buyers that deserve it, and remain silent for those buyers that don't measure up.
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Old 06-19-20, 07:57 AM
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I want a to be harassed by a cyber bully I feel left out .....
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Old 06-19-20, 09:41 AM
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Originally Posted by Seattle Forrest View Post
Have you ever wanted to buy used socks over the internet? Do you think it would be even better to bid against other people and "win" them?
Fortunately, or maybe unfortunately in your case, you can't sell used under clothing on eBay. That includes socks, undies, and probably diapers... Just saying...
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Old 06-20-20, 08:32 PM
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I bought a few things on eBay 20 years ago but got frustrated by being outbid by bots in the last minute and didn't go back. I'd even forgotten about them too, sounds like it was for the better.
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Old 06-20-20, 09:01 PM
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I buy surf fishing weights from some guy in New Jersey on E-Bay no complaints. But I haven’t used e-bay in awhile.
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Old 06-21-20, 08:42 AM
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Sell on there all the time. 4K in the last three months.
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Old 06-21-20, 09:21 AM
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Originally Posted by no motor? View Post
I bought a few things on eBay 20 years ago but got frustrated by being outbid by bots in the last minute and didn't go back..
Those aren't bots, that's my DW, she calls it sniping. She believes if she bids early it only runs up the price so she has this game of waiting until the last second to place her bid.
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Old 06-21-20, 12:10 PM
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I remember they offered a service that would automatically increase your bid if you got outbid, and I'm sure there were some humans doing the same thing. Either way, it soured me on the whole experience.
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Old 06-21-20, 12:29 PM
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Originally Posted by roundypndr View Post
I use Ebay regularly, I scrutinize what I'm buying, and I'm seldom disappointed, plus I leave positive feed backs to those buyers that deserve it, and remain silent for those buyers that don't measure up.
I still use eBay for buying and selling. Overall, my experiences since 2010 (when I created an account) have been positive.
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Old 06-21-20, 12:33 PM
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Originally Posted by no motor? View Post
I remember they offered a service that would automatically increase your bid if you got outbid, and I'm sure there were some humans doing the same thing. Either way, it soured me on the whole experience.
It is an option you can use if involved in a bid. You simply enter the highest amount you're willing to bid and hit the go button. The automated part bids just enough to beat the other high bid and won't hit your high limit unless there are counter bids. Of course, if you and other bidders are using this automated feature, the bids can happen in a fraction of a second until the new high bid is reached. Then it's up to the bidder to put in a higher number of walk away.
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