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Premium membership

Old 01-04-23, 01:56 PM
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Premium membership

Help. I have bikes to sellI paid for the premium membership on 12-12-22 and nothing has changed. How do you get the upgrade. Thanks in adv

ance
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Old 01-04-23, 03:12 PM
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You're all set now
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Old 01-04-23, 07:16 PM
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I paid the $3 for a 1 month trial today Jan 4 and I cannot post in the for sale section. Help please. Thank you.
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Old 01-05-23, 04:24 PM
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Just wondering how long it takes for the membership to upgrade typically. It has only been a few hours since I paid, should it take a few days, or weeks? I am not meaning to be snarky, just asking. Thanks.
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Old 01-06-23, 05:49 PM
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You two should be good as well
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Old 01-04-24, 12:06 PM
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Been a few days...

I purchased premium membership a couple days ago and haven't been upgraded yet. Thought I'd use this thread to check in.
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Old 01-04-24, 04:19 PM
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Originally Posted by RALEIGH_COMP
I purchased premium membership a couple days ago and haven't been upgraded yet. Thought I'd use this thread to check in.
Please use the contact us button at the bottom of the page. That will send me an email where I can help you out.
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Old 01-05-24, 10:27 AM
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Originally Posted by IBkatherine
Please use the contact us button at the bottom of the page. That will send me an email where I can help you out.
Perhaps some wording in the sub-forum description should be added to let user know that matters of certain things should be reported that way.

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Or maybe a Sticky with the title in bold print.
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Old 01-05-24, 11:00 AM
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Originally Posted by Iride01
Perhaps some wording in the sub-forum description should be added to let user know that matters of certain things should be reported that way.




Or maybe a Sticky with the title in bold print.
For the most part, tech issues can be sorted here. The contact us button is there for users to contact admin directly if their issue is more personal- such as for membership questions where I need to see receipt information- it keeps things more private.
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Old 01-05-24, 08:27 PM
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Is it “normal” for a premium subscription to take a few days to become effective?

If so, you may want to make that known in the signup process/page.
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Old 01-07-24, 07:00 PM
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Originally Posted by datlas
Is it “normal” for a premium subscription to take a few days to become effective?

If so, you may want to make that known in the signup process/page.
This is what I probably should have asked. I didn't want say I have an issue if all I need to do is be more patient. Not like I need premium membership ASAP or anything.
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Old 01-08-24, 11:20 AM
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Originally Posted by datlas
Is it “normal” for a premium subscription to take a few days to become effective?

If so, you may want to make that known in the signup process/page.
It is not normal for it to take a few days. It should kick in immediately. What is indicating that it isn't kicking in?
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Old 01-08-24, 11:51 AM
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Originally Posted by IBkatherine
It is not normal for it to take a few days. It should kick in immediately. What is indicating that it isn't kicking in?
There have been several users recently posting about their new premium membership not being effective, so that was just a suspicion on my part, that maybe a new "trial" Premium membership may not be immediately effective. It was just a guess based on recent observations.
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Old 01-08-24, 12:24 PM
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Originally Posted by datlas
There have been several users recently posting about their new premium membership not being effective, so that was just a suspicion on my part, that maybe a new "trial" Premium membership may not be immediately effective. It was just a guess based on recent observations.
It's definitely a strange situation. It is most likely an issue of the payment not getting processed quick enough- either from our site, PayPal, or the user's bank. Those that were having the issue now have an active membership though.
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Old 06-06-24, 08:57 AM
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Hi there, I have the same issue..
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Old 06-06-24, 09:44 AM
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Originally Posted by trucklet
Hi there, I have the same issue..
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Old 06-07-24, 10:01 AM
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Originally Posted by trucklet
Hi there, I have the same issue..
Hi,

Please click the 'contact us' button. This will email me directly, and then I can help you out more.
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Old 06-25-24, 10:57 AM
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Sent one contact us request a week or so ago and another the last day or two.
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