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Report Suspect LBS's in your area.

Old 05-08-05, 02:10 PM
  #26  
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I could recommend a good shop in Guelph...thats only a little out of your way.
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Old 05-08-05, 02:19 PM
  #27  
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I could recommend a good shop in Guelph...thats only a little out of your way
Actually, I could use their listing since I might be touring out in that neck of the woods this summer. Always good to know those in your own city as well as others, particularly for those of us that do tours.
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Old 05-08-05, 08:50 PM
  #28  
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Originally Posted by Ranger
Seriously I have a couple places I would like to mention but don't think it is a fair thing to just say a place is blanketly bad.
I find this highly amusing. You apparently feel it is much more fair to start a thread titled "why do bike shops have to suck so bad?" generalizing bike shops as a whole based on your isolated experience.
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Old 05-08-05, 08:55 PM
  #29  
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Originally Posted by Waldo
I find this highly amusing. You apparently feel it is much more fair to start a thread titled "why do bike shops have to suck so bad?" generalizing bike shops as a whole based on your isolated experience.
Happy to provide you with the amusement Waldo. Seriously, i consider myself a pretty fair minded person. I started that thread at 10:30 PM one night after 10 hours, 175 miles, and a ton of frustration, that concluded in me not having a bike.

Obviously all bike shops don't suck. I had a bad experience at the shop i was relating to, but I am willing to concede that not everyone has a bad experience there.
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Old 05-08-05, 08:59 PM
  #30  
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I am going to take this opportunity to only say positive things about the LBSs I've dealt with; I agree with one of the other posters who said this is a bad place for this idea of reporting "suspect" LBSs. Plus, it being Mother's Day and remembering that my mother told me, "if you can't say anything nice . . . ":

1) Cupertino Bike Shop (Cupertino, CA; DeAnza & McLellan): small, independently-owned shop; they rock. Quick, extremely knowledgeable, high-end but they don't look down their noses when I bring my Sora-equipped, dirt-encrusted hunk in there for repairs and upgrades, and they take time to answer my stupid questions, even when I tell them, "I'm probably not going to buy anything today".

2) Wheel-away Center (Campbell, CA; Winchester & Central): a Specialized shop (from what I gather; could be indy for all I know) . . . VERY helpful, cheap, efficient. They fit me in during a very busy week for an 11th-hour repair with parts I bought from another shop who did not have time, and still only charged me a tiny amount. I gave 'em a tip for more than the cost of the repair Plus they have pretty good hours . . . open 'til 9pm some evenings.

Remind me to avoid Toronto
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Old 05-08-05, 09:03 PM
  #31  
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Originally Posted by Ranger
Happy to provide you with the amusement Waldo.

Obviously all bike shops don't suck. I had a bad experience at the shop i was relating to, but I am willing to concede that not everyone has a bad experience there.
You're too much.
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Old 05-08-05, 09:36 PM
  #32  
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Originally Posted by MsMittens
Is this the one on Parliament Street?
No I use the one at Main and Kingston Road and THEY are amazing they just finished my 1959 3speed here's a pic of it
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Old 05-08-05, 09:45 PM
  #33  
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Originally Posted by STEEKER
No I use the one at Main and Kingston Road and THEY are amazing they just finished my 1959 3speed here's a pic of it

Nice bike, man!

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Old 05-08-05, 09:59 PM
  #34  
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Originally Posted by EnigManiac
Well, I'm not sure of any that are reputable at the moment. I have been dealing with Broadway Cycle on Bloor (a block away from Cyclepath), but apparently the owner is related to the owner of The Cycle Shoppe, so there may be some question marks there. The owner had promised to 'look after me' after I had dropped almost $200.00 in locks a few weeks ago, but when I visited on Friday to get my trike modified, he was very reluctant to discount from retail and only after some arm-twisting he gave me a $40.00 reduction. I wasn't overly impressed with the interaction as I expected something a little friendlier and encouraging. The sales guy there seems good though and so does the mechanic, so if I ignore the owner, maybe it might be okay.

I'm a buiss owner, not of a bike shop but customers like you suck. why do you feal you need your ass kissed. take a hint, if they treat you like **** they DON'T want your buiss because you are a PAIN in the ASS! and 40 off is a hell of a lot sqeaky.
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Old 05-08-05, 10:15 PM
  #35  
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Originally Posted by koffee brown
Nice bike, man!

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Super sweet ride it is Lady , very fast , nibble too , the guy's did great work
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Old 05-09-05, 06:57 AM
  #36  
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Originally Posted by pacesetter
I'm a buiss owner, not of a bike shop but customers like you suck. why do you feal you need your ass kissed. take a hint, if they treat you like **** they DON'T want your buiss because you are a PAIN in the ASS! and 40 off is a hell of a lot sqeaky.
You sure make a lot of assumptions. The stores I have mentioned have received almost a thousand dollars in business from me each over the past six months or so: from actual bikes to accessories. I have been friendly, understanding and patient when sales staff were busy, items needed to be ordered or they didn't have the time to answer the questions I had. My derision of them wasn't based on a single visit, but on several and when they have staff who are repeatedly rude, unprofessional and even insulting, I have every right to say something. I wasn't asking to have my ass kissed, but when an owner of a store or a manager promises me 'deals' the next time I visit and then doesn't offer even a dollar off the retail, what am I supposed to think? I go out of my way to return to that store and for what? I'm a very loyal customer and a very steady customer. Those are the kind of customers successful owners cultivate. It must be nice for, you, Mr. Arrogance to have every customer kissing YOUR ass and meeting your high standards for the privelege of being your customer, but that's not the way it works in the real world and regardless of how you reply to this post, I'll guarantee that with an attitude like yours you either leave the customer service in your business to someone else or you will soon be another company filing for bankruptcy. You've got a lot to learn, sparky.
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Old 04-04-06, 02:44 AM
  #37  
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Originally Posted by STEEKER
No I use the one at Main and Kingston Road and THEY are amazing they just finished my 1959 3speed here's a pic of it
Yea WE'RE pretty good down at the beaches shop, as for parliament I cant say the same, hahahaa just kidding. Best shops in Toronto without a doubt and I'm not just saying that 'cause I work there
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Old 04-04-06, 07:29 AM
  #38  
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I thought this might be an interesting thread at first. But then I decided it was just another beat up the LBS thread. I am sure that a few people have had a negative experience in my shop. I don't always get it right. People often enter asking or looking for a bad experience. As someone or several people have stated, one bad experience is hardly the barameter that someone should use to judge anything. IMO, telling the LBS of the negative experience would go further to ensure a better experience next time. But it seems that disgruntled customers very rarely bring their complaints before the people who can rectify them. They would rather complain to others. A kind of payback? Maybe. But it is not fair to anyone.

When a customer brings up something I have done or not done, I bend over backwards to make their next visit better. I want to know when I screw up. That is often the only way I can improve on aspects of my shop I am missing.
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Old 04-04-06, 07:37 AM
  #39  
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Did you notice the guy that started the thread was bashing shops just on rumor. It is amazing the internet BS that is created from people with no first hand experience. We need a Snopes section on the forum. I heard that ALL Cannondales break in two first time you ride them.
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Old 04-04-06, 09:28 AM
  #40  
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I've had great experiences with All Star Bikes in Raleigh, NC. They have always been knowledgeable and helpful. A couple of times they have even let me put my bike up on their spare stand, use their tools to do a quick repair when they were all too busy to help at the moment. Always really helpful, even though I usually only buy parts and do the work myself. These guys were indispensable when I was building my bike last year and were very patient with me.

I have also had good experience with KDH Cycles in Kill Devil Hills, NC. You have to catch the owner, itís hit-and-miss with the employees. Canít remember the ownerís name, but he obviously cares about the cycling community, is very knowledgeable and helpful, and is willing to spend the time to just sit there and chat about bikes. He even stayed open late one time when I called ahead to see if he had a particular part.

I havenít been there much, but the people at The Spin Cycle in Cary, NC are very friendly and inviting, and they seem to know their stuff, too.

Bad experiences Ė Iíve had a few at different places, but I am pretty sure it was just the particular employee I was dealing with, no need to trash the place. Go for the small, locally owned places, youíre more likely to get people who care than if you go to large chain stores.
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Old 04-04-06, 11:10 AM
  #41  
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This is just a spattering of my impressions and opinions of the Dallas area bike shops.

Don Johle's Bicycle World (Garland):
Props -- Down to earth guys. Great bargain bin, (right next to the "Free Stuff" box!). Great selection of items for vintage bikes.
Dis -- Small selection of new bikes, (mostly Raleigh). Closed on Sundays.

Bicycles Plus (Highland Park):
Props -- Large selection of bikes, (performance & cruisers). No high-pressure sales.
Dis -- Prices are a bit higher than at other shops. Usually have to order vintage parts.

Richardson Bike Mart (three locations):
Props -- Has most everything, in stock at a fairly decent price. Wrenches are helpful and knowledgeable.
Dis -- Some snobby, elitist employees. Sales reps can be tenacious. Is becoming the Wal-Mart of bike shops, (i.e. - opens new stores near other shops; other shops go under).

Plano Cycling and Fitness:
Props -- Largest selection of components, in stock that I've seen, (seatposts, seats, handlebars, pedals, etc).
Dis -- Prices are high.

Wheels in Motion (Dallas):
Props -- Lots of kids bikes, trailers and cruisers.
Dis -- More of a showroom; tools and parts usually have to be ordered.

XL Cycle (Plano):
Props -- Helpful staff. Has some obscure items not found in other stores.
Dis -- A little pricey. Small selection of tools.

Bicycle Exchange (Carrollton):
Props -- Scads of used and vintage bikes and accessories. Also has some obscure items not found in other stores.
Dis -- Limited number of newer bikes and accessories. Staff not especially friendly, if you don't have your checkbook handy.

Cycle Spectrum (Plano):
Props -- I got nothin'.
Dis -- Staff seems unknowledgeable and unwilling to look up stuff that I have been interested in purchasing. Selection of some accessories matches what I can find at the local sporting goods store.
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Old 04-04-06, 02:20 PM
  #42  
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Originally Posted by MERTON
and why, when i hit submit reply, does the page just sit there, act like it's doing what it's supposed to do when i hit submit reply, then does nothing and says "done"?
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Old 04-04-06, 03:17 PM
  #43  
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Originally Posted by Kaibot
Yea WE'RE pretty good down at the beaches shop, as for parliament I cant say the same, hahahaa just kidding. Best shops in Toronto without a doubt and I'm not just saying that 'cause I work there
Well truth to be told Kaibot youself and Vetern- youth have to be known to work on bikes naked for a small fee ( remember when I told ya to watch the spokes) another great guy to go and see is the Bike Joint out in the West end ,Address: 290-1/2 Harbord St, Toronto .
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Old 04-04-06, 04:02 PM
  #44  
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If you wan't to know the names of the shops you'll have to PM me.
One shop I get a discount at and is well stocked has just about nobody worthwhile staffing it. Except one location (that I've been to). Another shop, manager with money in hand, flat lied to my wife about her $xxxx purchase--repeatedly. She eventually got the product under the table from the distributor at a significant discount with apologies--delivered. A third shop I like to buy from but will not--ever again--have one of their wrenches touch one of my bikes. The tales of patently incompetent wrenching are mind boggling (I'll share if need be--all firsthand). And they sponsor a large local race team. Gotta wonder about that.

Still, though, I won't indulge in public bashing.
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Old 04-04-06, 08:19 PM
  #45  
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I've been extremely lucky with the bike shops I've frequented over the years. My main LBS is Spoke-O-Motion in Newmarket, really good guys with a good selection of bikes. Over the past year, I've also become familiar with Racer Sportif in London, also a really good crew there as well. When I went through Cambridge on my way home from school to Mount Albert, I stopped into The Hub Bicycle Shop, where the owner provided me with a helpful map. Oh, and whenever I'm in Toronto I stop into Urbane Cyclist for accessories; they have excellent prices and offer messenger/student discounts.

I generally stay away from the Cycle Path franchise stores as I've heard many bad things about them over the years, and their prices are a bit much.
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Old 04-04-06, 11:06 PM
  #46  
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Feel free to express your opinion, as long as you agree with me.
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Old 04-05-06, 09:22 PM
  #47  
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Well, if anyone is in Farmington, NM, I recommend Haven's Bikes and Boards. My only problems have been a temporary guilt load over the free labor that goes into something like a custom blinkie installation.
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Old 04-05-06, 10:22 PM
  #48  
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Bob's Cycle Center: El Dorado Hills, CA- I don't reccomend them. The oldest guy there is like 23 and all they do is either work on their own bikes, or play on the computer looking at DH stuff. They have attempted to overcharge me twice, pulling quotes out of thin air. I can't speak ofr their main shop in Fair Oaks, but this satelite shop is unsatisfactory in my opinion.
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Old 04-06-06, 03:46 PM
  #49  
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In Oakland county michigan the only bad one I know of is Continental. They always try to rip you off. If you don't make it obvious you are no fool, they will treat you as one. They told a friend of mine that because his cable housing was broken, it would be cheaper to get a new bike. Even if you do know bikes, they always try to maintain a high pressure to buy the most expensive crap in the store.
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Old 04-07-06, 03:58 AM
  #50  
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[QUOTE I certainly don't believe everything I read nor accept everyones advice or opinions that I read in forums, but there they are for anyone who wants to read them. QUOTE]

So what is the point of this thread then?
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