I was Refused Service at McDonalds
#51
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Welcome to a zero tolerance policy, and the problem with it. Would it have hurt for them to serve you a cone through the window, no, but I'm betting they instituted that policy (cars only!) in response to maybe intoxicated or homeless people trying to order through the window (or something else). So, hence the policy.
I'm curious where you live, in that you had one bike stolen recently, and was weary of having another stolen. Maybe I'm naive, but we're talking U.S. right?
I'm curious where you live, in that you had one bike stolen recently, and was weary of having another stolen. Maybe I'm naive, but we're talking U.S. right?

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I ran into that at a Whopper Flopper (aka Burger King). I walked the bike inside. They gave me some dirty looks (matched the dirty bike), but nobody said anything since they'd just told me I couldn't order at the drive through.

#53
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And you know this how?
Many years ago the League of American Bicyclists had an article in their magazine on this subject. The reporter asked about the policy at various national banks, restaurants, and other stores with drive-up windows. Almost universally they claimed that the prohibition was based on their insurance carrier policy. Then he asked the insurance carriers for these businesses and not a single one had any issue with allowing bicyclists at the drive-up nor did their written policies. The insurance/liability claim appeared to just be used as an excuse.
Many years ago the League of American Bicyclists had an article in their magazine on this subject. The reporter asked about the policy at various national banks, restaurants, and other stores with drive-up windows. Almost universally they claimed that the prohibition was based on their insurance carrier policy. Then he asked the insurance carriers for these businesses and not a single one had any issue with allowing bicyclists at the drive-up nor did their written policies. The insurance/liability claim appeared to just be used as an excuse.

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Hypersensitive? Yes and no. Blame lawyers. Yes it's crazy and irritating. No it's not the employees fault or the store's fault. No, you can't take responsibility for yourself. For better or worse, those days are gone and most people like it that way,.. while they walk around with their head burried in their phone.

#55
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I haven't been there. That would have been a long ride for my old mare! I lived east of Dallas, in Mesquite.

#56
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You missed a Bout of Mickey D induced food Poisoning..
Buy your Icecream else where*..(F MickeyD!) Bring a Lock, next time , walk in the door.
Tillamook is Better ..

Buy your Icecream else where*..(F MickeyD!) Bring a Lock, next time , walk in the door.
Tillamook is Better ..
Last edited by fietsbob; 05-21-16 at 01:10 PM.

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As mentioned in at least one previous post, there has been discussion of this issue before. At one point there was proposed in one state a law that freed up owners to ban non-motorized vehicles from drive-thru windows. IIRC, there was a big ado in a thread in A&S when someone interpreted what they read as a state ban on bikes at drive-thru widows, which it wasn't. Here is one old thread that mentions the safety issues involved:
https://www.bikeforums.net/advocacy-s...rive-thru.html
Another thread on the subject, but I cannot find the one referred to above:
https://www.bikeforums.net/commuting/...ve-thru-s.html
https://www.bikeforums.net/advocacy-s...rive-thru.html
Another thread on the subject, but I cannot find the one referred to above:
https://www.bikeforums.net/commuting/...ve-thru-s.html
Last edited by indyfabz; 05-18-16 at 08:58 AM.

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It's not an excuse for anything. It would make no sense to drive away business (pun intended). Just because an insurance company doesn't have a problem with something doesn't mean there is not a heightened risk. People on foot and on bikes can get closer to the window, which can make robberies and assaults easier. And, of course, there is the increased potential for accident injuries. You want to decrease risk so you don't have to rely on insurance. Would you be willing to do something risky in your house that might cause it to catch fire is you knew your insurance company would cover the loss?

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It's not an excuse for anything. It would make no sense to drive away business (pun intended). Just because an insurance company doesn't have a problem with something doesn't mean there is not a heightened risk. People on foot and on bikes can get closer to the window, which can make robberies and assaults easier. And, of course, there is the increased potential for accident injuries. You want to decrease risk so you don't have to rely on insurance. Would you be willing to do something risky in your house that might cause it to catch fire is you knew your insurance company would cover the loss?
I doubt that the couple of inches closer to the window I can get on my bike is a major component of this argument. After all, they let people walk in the door!
Catch fire? You mean something like cooking over a hot stove? In a restaurant? Heaven forbid!
There is no good reason to deny service to a cyclist in a drive-thru. No good reason.

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Wonder what they'd do about a velomobile.
After all, you can't really tell from looking at it whether there's a motor under the shell.
After all, you can't really tell from looking at it whether there's a motor under the shell.

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Welcome to a zero tolerance policy, and the problem with it. Would it have hurt for them to serve you a cone through the window, no, but I'm betting they instituted that policy (cars only!) in response to maybe intoxicated or homeless people trying to order through the window (or something else). So, hence the policy.

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Oh. I guess I misunderstood Prathmann, when he said, "The insurance/liability claim appeared to just be used as an excuse."
I doubt that the couple of inches closer to the window I can get on my bike is a major component of this argument. After all, they let people walk in the door!
Catch fire? You mean something like cooking over a hot stove? In a restaurant? Heaven forbid!
There is no good reason to deny service to a cyclist in a drive-thru. No good reason.
I doubt that the couple of inches closer to the window I can get on my bike is a major component of this argument. After all, they let people walk in the door!
Catch fire? You mean something like cooking over a hot stove? In a restaurant? Heaven forbid!
There is no good reason to deny service to a cyclist in a drive-thru. No good reason.
Would you start a campfire in your living room? Leave unattended candles burning on Christmas tree?
And what happens when that drunk pulls into the drive through and rear ends a cyclists? Law suit against the place.
Anyone who truly understand risk management know that there are numerous reasons to ban bike and peds from drive-thru windows. The risk is not worth the few extra Happy Meals that would sold.

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I did go thru a McD's drive thru on my bike once, but that was 35 years ago and I also worked there, so they knew me.


#66
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Still, not a good reason to deny service to a cyclist in the drive-thru.

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I mentioned earlier, but I have been denied service on a motorcycle, and I've been asked not to come through again with trailers on a vehicle. A motor isn't a guarantee of being served.
You can go inside and do any of that, and they're not restricting that access, at all. I'm pretty sure that's not the concern, or they'd lock those door-shaped objects in the walls. Have you ever seen a video of a cyclist assaulting fast-food workers in the drive-thru window? Ever?
...
"Dismissed lawsuit against the place", you mean. Do I get to sue McDonald's when a drunk driver rear ends me in the LBS parking lot? That would make the same amount of sense.
If the goal is to remove all risk in drive-thrus, the obvious solution is to ban motor vehicles. They're causing more damage and injury than all the cyclists, combined.
Still, not a good reason to deny service to a cyclist in the drive-thru.
...
"Dismissed lawsuit against the place", you mean. Do I get to sue McDonald's when a drunk driver rear ends me in the LBS parking lot? That would make the same amount of sense.
If the goal is to remove all risk in drive-thrus, the obvious solution is to ban motor vehicles. They're causing more damage and injury than all the cyclists, combined.
Still, not a good reason to deny service to a cyclist in the drive-thru.
If your LBS operated a business built on serving customers in cars in a forced line, I'd agree there would be a similarity. Until McDonalds bans your bike from being in the parking lot, your analogy is faulty.
The goal is to eliminate foreseeable risk to injury on the premises. There is little danger of serious injury when two cars hit one another. There is much danger of serious injury when the person behind your bike's foot slips off the brake, and runs you into the back of the van in front of you.
And, as mentioned, there are plenty of good options besides what many of us can see as a potential safety issue. Unless you are deliberately being argumentative, there have been many good solutions listed that are perfectly acceptable to anyone being reasonable.

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As has been mentioned, it's a safety issue, as in a safety policy to protect workers from attack and ingress by criminals after hours, "drive through" windows being large enough to do either. One can't easily attack a worker through a drive through window from his car, nor could one easily get through the window from his car. DQ windows are "walk-up" windows, much smaller. I don't have a problem with that policy. Keeping workers safe is paramount, not "rider's rights".
I too ride without a lock and if I stop, I pick places where it's safe to leave the bike unattended for a few minutes, but within sight. No bigs.
I too ride without a lock and if I stop, I pick places where it's safe to leave the bike unattended for a few minutes, but within sight. No bigs.

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That one actually makes sense in a lot of places, though; drive through lanes are usually narrow with one or more tight turns. Easy to do some damage navigating twice as much vehicle as they're designed for through there.
