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I was Refused Service at McDonalds

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I was Refused Service at McDonalds

Old 05-19-16, 04:35 PM
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Originally Posted by Gweedo1
I don't know that it's fair to say that policy does absolutely nothing to help keep workers safe. My guess is it was a response to incidents that happened, and like so many if not all safety polices, it's as much about harm reduction as harm elimination.

I can see where a drive through worker could be kept safer, say for example at all night drive through, when a crack head or some other wasted low life walks up to a window at 3 in the morning demanding service and who's intentions may not have been robbery or assault, but then at some point into the transaction, things change for the worse, due to the effects of the drugs/alcohol, what have you. "What do you mean i can't get fries with that!!!...F you!!!" etc and so on, all the BS of stoned/wasted people who can turn into animals at the drop of a hat plus the lack of respect so many, too many, people have for front line workers at fast food joints, thinking they can be treated with disrespect.
If anything, the policy makes that worker less safe rather than more safe. If your hypothetical crack head with no initial sinister intent walks up to the window and gets respectfully served by the staff then he's most likely to go on his way and no one gets hurt. OTOH, with the current policy that same crack head still walks up to the window but is told 'Sorry, we don't serve your kind - get lost.' That would seem to make the chance for an angry confrontation and possible injury much greater than if he had simply been handed the Big Mac he ordered.

If worker safety were the issue, then it should be provided by improved physical security in the window design. But the current policy does nothing to keep potential criminals away from the window nor does it protect the workers from them. The only effect it has is to turn away legitimate customers who just want to receive the food they ordered and are willing to pay for.
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Old 05-19-16, 06:43 PM
  #152  
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Originally Posted by Miele Man
BICYCLISTS UNITE! Form a coalition and launch a Class Action Suit against all fast food places that won't serve bicyclists in the Drive-thru lanes and call it a Discrimatory practice against bicyclists. You'll make millions of $ to buy even more fast food with.

VBEG LOL

Cheers
Maybe if you buy lottery tickets, only the odds will be better with the lottery then a lame and bogus discriminatory suit of your dreams.
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Old 05-19-16, 07:07 PM
  #153  
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Originally Posted by kevindsingleton
That's entirely wrong. Google "public accommodation".

Nobody's preaching. Just asking the question: why lie? The facts don't bear out the devastating risks that are being proffered as the reason for the policy, which might be perfectly reasonable, if there were even a few examples to support the position.

Regardless, though, why lie?
Who is lying? Liability concerns was suggested as one possibility for the policy. Another posibility may be that McDonalds and other businesses with drive thru window don't want to encourage cycling cheapskates and crybabies annoying their regular customers. I am sure there may be other reasons. I doubt if any of the whimperers sending nasty notes of the kind seen on this thread to these business establishments will prompt any change in policy.
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Old 05-19-16, 07:24 PM
  #154  
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Originally Posted by I-Like-To-Bike
I doubt if any of the whimperers sending nasty notes of the kind seen on this thread to these business establishments will prompt any change in policy.
I wouldn't recommend any 'nasty' notes, but reasoned questioning of the policy which was then amplified through social media led to the rather quick reversal at the Burgerville chain in the Portland area which had banned bicycles in their drive-thru's and now allows them. Of course it helps that utility bicycling is higher in their area than in most of the US.

Burgerville: Bikes now welcome in all drive-thrus - BikePortland.org
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Old 05-19-16, 07:33 PM
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Just carry a lock with you. Lock your bicycle outside, walk inside and stop acting like a drama queen.
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Old 05-19-16, 07:38 PM
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Originally Posted by wolfchild
Just carry a lock with you. Lock your bicycle outside, walk inside and stop acting like a drama queen.
Doesn't work well when the doors are locked but the drive-thru is still open.
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Old 05-19-16, 08:00 PM
  #157  
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The doors of a MacDonald's do not lock until about midnight. If you are out bicycling and feel the need to stop and eat you should not be surprised that the doors are locked.
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Old 05-19-16, 08:09 PM
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Originally Posted by prathmann
Doesn't work well when the doors are locked but the drive-thru is still open.
Meh, same goes for pedestrians. I've been turned away many times in college trying that, as I lived close to a few places and got hungry when we had keggers. Only difference is that I walked away and didn't feel the need to cry about it. In any case, that is the time of night I'd least want to be standing in a line for motor vehicles (unless, of course, I'm drunk and hungry and not thinking about safety).

Originally Posted by kevindsingleton
You keep trying to equate a case of documented negligence culminating in criminal activity to a fabricated policy. I'm not willing to make that leap.
Why should McDonalds be forced to provide security as a safety measure, but another safety measure that inconveniences you is a ridiculous policy?

In any case, I'm off work and no longer bored out of my mind, finally on vacation, and boxing a bike up to go to Europe tomorrow. Have fun with the remainder of this conversation, I'll check back in after Memorial Day!
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Old 05-19-16, 08:30 PM
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What a marvelous world of technology we have these days. Someone told me about the bar emptying, guy on foot tries to walk up to the drive through window at McDonalds (main doors locked), is refused, pulls out his phone and calls an Uber car so he can use the drive through. Wow!
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Old 05-19-16, 08:42 PM
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I think it's pretty standard not to allow walk-ups/non-cars at the drive-thru window. Solution: eat real food!
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Old 05-19-16, 09:14 PM
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Originally Posted by prathmann
If anything, the policy makes that worker less safe rather than more safe. If your hypothetical crack head with no initial sinister intent walks up to the window and gets respectfully served by the staff then he's most likely to go on his way and no one gets hurt. OTOH, with the current policy that same crack head still walks up to the window but is told 'Sorry, we don't serve your kind - get lost.' That would seem to make the chance for an angry confrontation and possible injury much greater than if he had simply been handed the Big Mac he ordered.

If worker safety were the issue, then it should be provided by improved physical security in the window design. But the current policy does nothing to keep potential criminals away from the window nor does it protect the workers from them. The only effect it has is to turn away legitimate customers who just want to receive the food they ordered and are willing to pay for.
You're exaggerating now..."we don't serve *your kind*"...really? Is that what cyclists or pedestrians are told during daylight/business hours when they present at the window? No, probably something like, "customers in cars only are served at this window".

The window design is secure in that *it doesn't have to be opened* when a pedestrian or cyclist presents himself, regardless or state of inebriation or time of day.

The policy has merit in terms of worker, and even "walk-up" customers safety IMO. If yours differs, that's fine.
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Old 05-19-16, 09:19 PM
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Originally Posted by kevindsingleton
Google it. Please. It's so easy to learn the truth.
hahaha, ya sure...how about *you* Google it and enlighten me.



I'm not even sure what this has to do with the discussion, so I'll just assume that your coffee hasn't yet kicked in.
It was you who brought up criminals and their behaviours, and *you* can't figure out how that belongs in the conversation.

If i gotta explain....lol.
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Old 05-20-16, 03:38 AM
  #163  
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Originally Posted by I-Like-To-Bike
Who is lying? Liability concerns was suggested as one possibility for the policy. Another posibility may be that McDonalds and other businesses with drive thru window don't want to encourage cycling cheapskates and crybabies annoying their regular customers. I am sure there may be other reasons. I doubt if any of the whimperers sending nasty notes of the kind seen on this thread to these business establishments will prompt any change in policy.
You may not have read the whole thread. Prolly shouldn't comment, until you do.
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Old 05-20-16, 03:44 AM
  #164  
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Originally Posted by jefnvk
Why should McDonalds be forced to provide security as a safety measure, but another safety measure that inconveniences you is a ridiculous policy?
You're the only one who has said "ridiculous policy". You really can't see the difference between criminal activity that resulted in death and a potential (but, as yet, unrealized) accident? Really?

Originally Posted by jefnvk
In any case, I'm off work and no longer bored out of my mind, finally on vacation, and boxing a bike up to go to Europe tomorrow. Have fun with the remainder of this conversation, I'll check back in after Memorial Day!
Have a good trip.
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Old 05-20-16, 03:49 AM
  #165  
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Originally Posted by Timequake
I think it's pretty standard not to allow walk-ups/non-cars at the drive-thru window. Solution: eat real food!
It's not, though. We're discussing the reasons why the manager lied about the reason for the policy, and why some are happier being lied to by the guy that's in charge of preparing the food they're about to eat. We've learned that many,on this forum, are afraid to have a stopped motor vehicle behind them in a line that moves at a snail's pace, and need someone to protect them from the incredible danger that could manifest at any moment, but hasn't, quite.
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Old 05-20-16, 03:50 AM
  #166  
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Originally Posted by Gweedo1
hahaha, ya sure...how about *you* Google it and enlighten me.
No.

Originally Posted by Gweedo1
It was you who brought up criminals and their behaviours, and *you* can't figure out how that belongs in the conversation.

If i gotta explain....lol.
No, it wasn't.
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Old 05-20-16, 05:49 AM
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Originally Posted by gear64
I think taking the bike inside is a bad idea. It's a restaurant, not a bike park.
Why is it a bad idea? What harm would it cause?
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Old 05-20-16, 05:52 AM
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Originally Posted by Miele Man
It's actually called LIABILITY and it's their insurance company that sets that policy of no bicyclist being served at a drive-tru. I don't know of any fast food place that'll serve a bicyclist in the drive-thru.

Cheers
Is a bicyclist in a drive through lane at more risk of peril than one riding through the parking lot?
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Old 05-20-16, 06:00 AM
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Originally Posted by indyfabz
I admire your perseverance in the face of someone who will not (or cannot) logically comprehend and evaluate the issues involved and the decisions that are made. Just from a basic business premise, it would be counter-productive to enact arbitrary rules that might drive away a certain segment of business. Only a poor business person would do that. What drives the decision here is there are increased risks associated with allowing pedestrians and bicyclist to use drive-thru lanes. You cannot have a logical discussion with someone who will not (or cannot) accept that. Once you do accept it, it's easy to understand that the prohibition is not arbitrary but rather one based on a cost-benefit analysis. Avoiding the additional risk is worth more than the loss of what is certainly a small segment of business. Yes. They won't earn his $0.49 worth of business, but they won't have to spend substantially more defending a personal injury law suit should something happen.

I work in an industry that, because if its nature, presents appreciable safety risks. Every now and again we get requests by outsiders to film things like movies and music videos on our property. Our blanket response is "No." Even though we would get paid a license fee and have our costs reimbursed, we don't allow it because the reward is not worth the added risk of allowing third-parties on our property, no matter how tightly the release of liability is worded.
What risks do cyclists and pedestrians face in a slow moving drive up lane that they wouldn't face when they use the faster moving parking lot?
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Old 05-20-16, 06:10 AM
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Originally Posted by Paul Barnard
What risks do cyclists and pedestrians face in a slow moving drive up lane that they wouldn't face when they use the faster moving parking lot?
Yes. The cyclist would be in closer proximity to cars ahead and behind. As someone who's been rear ended in a car by a driver not paying attention, the risks are higher in stop and go situations.
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Old 05-20-16, 06:13 AM
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Originally Posted by Paul Barnard
What risks do cyclists and pedestrians face in a slow moving drive up lane that they wouldn't face when they use the faster moving parking lot?
You're right. It's all part of the vast conspiracy to restrict cyclist rights. We must fight back! #twowheelersderservebigmacsfromthedrivethrutoo

P.S. Your question suggests the nuances surrounding the issue are beyond your range. For example, think about the consequences of banning pedestrians from walking in the parking lot. They would be stuck in their cars, unable to enter the building and spend money.

Let's stop beating this horse. It's been long dead.
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Old 05-20-16, 06:17 AM
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Originally Posted by indyfabz
You're right. It's all part of the vast conspiracy to restrict cyclist rights. We must fight back! #twowheelersderservebigmacsfromthedrivethrutoo

P.S. Your question suggests the nuances surrounding the issue are beyond your range. For example, think about the consequences of banning pedestrians from walking in the parking lot. They would be stuck in their cars, unable to enter the building and spend money.

Let's stop beating this horse. It's been long dead.
You didn't answer the question. If you had an answer to the question you could have likely posted it with a lesser time investment than your petty snipe.
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Old 05-20-16, 06:30 AM
  #173  
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Originally Posted by Paul Barnard
Is a bicyclist in a drive through lane at more risk of peril than one riding through the parking lot?
Careful, now! We'll have a contingent banning cycling in parking lots, and blaming the insurance companies! Oh, noes! We're all gonna die!
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Old 05-20-16, 06:47 AM
  #174  
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OP: Maybe the problem was you just had the wrong attire.

EDIT: I'll bet they served this clown!


Last edited by AlmostTrick; 05-20-16 at 08:36 PM.
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Old 05-20-16, 09:14 AM
  #175  
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Originally Posted by Gweedo1
You're exaggerating now..."we don't serve *your kind*"...really? Is that what cyclists or pedestrians are told during daylight/business hours when they present at the window? No, probably something like, "customers in cars only are served at this window".

The window design is secure in that *it doesn't have to be opened* when a pedestrian or cyclist presents himself, regardless or state of inebriation or time of day.

The policy has merit in terms of worker, and even "walk-up" customers safety IMO. If yours differs, that's fine.
You're the one who brought up the hypothetical drug addict who was likely to snap into a rage at any moment. I'm just pointing out that people (drug addicts or otherwise) are far more likely to get angry when told of some policy that prevents the server from giving them what they requested and that they are supposed to leave instead. Still certainly no excuse for violence, but it would increase rather than decrease the probability. Better for safety to just serve the customer as they are expecting you to do.

And on the few occasions when I've been refused ride-up service (I've usually gotten it without any problem) the window has been just as open as when they've handed me my food - the only difference has been that they recite some company policy claim and ask me to leave instead of accepting my money and giving me my order. Their safety was not improved nor was my safety improved since I was still standing in front of some idling motor vehicle. The only effect of the policy was that they made a bit less money and I had a little less food. No improvement of safety for either workers or for myself.
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