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- - I found it! (https://www.bikeforums.net/general-cycling-discussion/1081348-i-found.html)

Quote:

Originally Posted by Dan Burkhart (Post 19090098)

When I owned the bike shop, my point of sale system was set up to record the serial number of each bike sold with the customer's contact info.
At least twice that I can remember, I was able to reunite rightful owners with their bicycles thanks to people who had found the bikes abandoned, and thanks to the decal affixed near the bottom bracket with my store name and phone number.

Thanks for doing that. I know that is the only reason I am lucky enough to get my bike back. I made two mistakes. I left my bike outside and did not write the serial # down. Obviously the police description did not flag when it should have, but thanks to a great bike store I was able to get it back. Good to see customer service alive and well.

--
MM

Quote:

Originally Posted by mccreadym (Post 19090255)

They are a great chain. I have also heard good things about NOW bikes and fitness.
I will be checking out the lowertown bike shop next week. Any other shops you like around the cities? (I may be getting road bike and/or tandem in the next year or so.

MM

Tonka Cycle & Ski- Some of the best personalized customer service I have ever received. My wife really hates all of the other shops in town. Being we are not skinny little bikers most talk down to us, the chubby folks at Tonka get us and understand when we say we ride a lot. 1500+ miles is more than most people that own bikes and we are hard on our equipment because of our size. They get that. No pressure sales too and will fit and help all they can.