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-   -   Performance backorders (https://www.bikeforums.net/general-cycling-discussion/1162796-performance-backorders.html)

no motor? 12-24-18 12:04 PM

Performance backorders
 
I ordered something online from Performance the day after Thanksgiving. They sent me an email saying they hoped to ship the order within 3 - 4 weeks and would let me know when it shipped, but I haven't heard anything else from them. Has anyone else received backordered item(s) from them ordered during their going out of business sale?

texbiker 12-24-18 02:39 PM

I doubt you will receive the backorder. Reading the bankruptcy activity, suppliers are not shipping product to them.

General Geoff 12-25-18 12:46 AM

I hope you paid with a credit card, and can reverse the charge.

indyfabz 12-25-18 07:13 AM

If the place had any integrity it didn't charge his card until shipping.

JanMM 12-25-18 09:55 AM

Haven't seen that they are shutting down online sales, only that their stores are closing. But the bankruptcy thing - including what texbiker added above - would lead me towards considering cancelling a backordered purchase.

jefnvk 12-25-18 11:48 AM

I wouldn't hold my breath, and unless it was a Performance only thing, would probably move my order to another retailer if I still needed it.

Marcus_Ti 12-25-18 11:54 AM


Originally Posted by General Geoff (Post 20718195)
I hope you paid with a credit card, and can reverse the charge.

I came in to say exactly this


Originally Posted by indyfabz (Post 20718314)
If the place had any integrity it didn't charge his card until shipping.

This also.

unterhausen 12-26-18 09:24 AM

If they did charge his card, I would reverse the charge now instead of becoming an unsecured creditor

no motor? 12-27-18 02:28 PM


Originally Posted by indyfabz (Post 20718314)
If the place had any integrity it didn't charge his card until shipping.

They didn't charge the card, and it won't be shipped.

Allez3 12-28-18 05:49 AM

This whole thing is sad. I remember thinking when they opened stores, “what are they doing?” Clearly going bankrupt was the plan. Used to have great clothes and was a great place to get mail order parts at a decent price. Both them and Nashbar. A strength where the LBS was somewhat lacking, particularly in getting components. Just sad.


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