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Buying from Merlin Cycles

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Buying from Merlin Cycles

Old 05-26-20, 08:01 AM
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Buying from Merlin Cycles

The prices on some items are hard to believe.

Do they actually deliver?
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Old 05-26-20, 08:03 AM
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I've had no issues ordering from Merlin. I have not had the need to return anything though, and that is usually where the complaints come from when ordering from an international shop.
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Old 05-26-20, 08:10 AM
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Originally Posted by Mulberry20
The prices on some items are hard to believe.

Do they actually deliver?
no problems for me. I have some tires on their way now.
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Old 05-26-20, 09:19 AM
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I've purchased from them several times and had no issues. Their minimum for free shipping has gone up and I find their shipping is much slower to deliver than some others. I prefer Wiggle since their minimum for free shipping is much lower and it only take 4-5 days to get here usually. But they don't always have what I want or the price is higher.
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Old 05-26-20, 09:41 AM
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I purchased from them and didn't have any problem with the order, this was a couple of years ago. I didn't have to return anything so that isn't a problem.
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Old 05-26-20, 10:41 AM
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Originally Posted by Mulberry20
The prices on some items are hard to believe.

Do they actually deliver?
Yes- Merlin, CRC, Wiggle, Ribble, bike24, SJS Cycles, etc are all real and all deliver.
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Old 05-26-20, 11:56 AM
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Merlin is one of the last UK sites to still sell Shimano parts to US customers. I ordered an 8000 groupset last year, no problems. No idea if the pandemic has changed their service or shipping time. All was good before.
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Old 05-26-20, 12:25 PM
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I have heard the Merlin bikes are pretty nice. Never ridden them though so can't say for sure.
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Old 05-26-20, 04:07 PM
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Originally Posted by thekidshredder
I have heard the Merlin bikes are pretty nice. Never ridden them though so can't say for sure.
I know that at least some of the Merlin brand bikes are just rebadged Ridleys. Check the UCI sticker on the seat tube and you can see that the manufacture and model from that.
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Old 05-26-20, 07:40 PM
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Another happy customer. I've purchased from them several times over the last five or six years. Buying internationally can cause warranty headaches, but I've been lucky and have not had to deal with that.
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Old 05-26-20, 07:44 PM
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I haven't seen any new stuff in the wild but the old Merlin Metalworks stuff from back in the Tom Kellog days is awesome. I have a co-worker with one and he loves it and I have been considering one myself.
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Old 05-26-20, 07:53 PM
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Originally Posted by veganbikes
I haven't seen any new stuff in the wild but the old Merlin Metalworks stuff from back in the Tom Kellog days is awesome. I have a co-worker with one and he loves it and I have been considering one myself.
Pretty sure the OP is talking about Merlin UK - different company. They sell nice bikes, but not as nice as the Tom Kellogg Merlins.
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Old 05-26-20, 07:55 PM
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Originally Posted by Oldguyonoldbike
Pretty sure the OP is talking about Merlin UK - different company. They sell nice bikes, but not as nice as the Tom Kellogg Merlins.
Maybe but if I want a Merlin Cycle it better damn well be Titanium and sexy as hell!
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Old 05-26-20, 08:06 PM
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I have spent a ton of money with them. Nothing large like bikes, frames, wheels, etc but i have purchased many groupsets, brake sets, and other stuff and have done well.
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Old 05-26-20, 08:08 PM
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What is the dollar threshold for paying import duties?
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Old 05-26-20, 09:18 PM
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I ordered a campy groupset from them in the 1200.00 range, ordered at 1ish am Eastern time on the 29th, parts were on my porch on the 30th, shipping was no joke and insane with DHL which was free of import. UPS hit me up for 3.10 on a recent order, nothing was taxed, they just for their fee for saying it was duty free.
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Old 05-26-20, 09:21 PM
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Yes, legit. I bought some Sidi shoes and shimano pedals from them recently. Did take about 10-14 days to arrive, but all good.
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Old 05-27-20, 09:15 AM
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Originally Posted by Beach Bob
I know that at least some of the Merlin brand bikes are just rebadged Ridleys. Check the UCI sticker on the seat tube and you can see that the manufacture and model from that.
That true, I just know that my friend rides one and loves it. Whether it's a Merlin or a rebadged Ridley, he still loves the feel of it.
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Old 01-21-23, 01:40 PM
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Digging out this thread.
Huge discount sale going on - just ordered Ultegra pieces (missing the front brake calipers) and some others parts.
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Old 01-22-23, 04:41 AM
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Thanks for the alert.

"January Tyre Sale - Extra 12.5% Off Our Top Tyre Brands Save an extra £4.37 at the checkout."

But Vittoria Rubino Pro G+ 28mm tubular are still £35 (46% off), just like the last 2 I bought
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Old 01-22-23, 09:46 AM
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Yes, I have bought a lot of stuff from them and also Bike24
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Old 01-22-23, 10:31 PM
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No complaints with Merlin here. Parts ordered and parts delivered. No problem.
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Old 01-22-23, 11:17 PM
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I've had a couple more orders since my 2020 post and still no real issues. Little pivved with them right now, I'd like to order a Merlin Malt cyclocross frameset from them for my middle kid and their website won't allow the frame to be shipped to the US. Can ship a whole bike which doesn't have a bad price till the 360.00 shipping is tacked on. Weird considering their steel gravel frame will ship to the US. But I've got to stock up on tires and tubes before the season hits so I know another order will be on its way.
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