FedX sent me a bill for a duty
#26
Junior Member
This is pretty common for me in Canada. Nearly anything I buy that is new from out of country is followed by a duty/brokerage bill some time after. I'm not sure how much your initial purchase was but anytime you buy anything out of country and it is shipped through a courier at their most basic rate I'd expect this to happen.
#27
Senior Member
Join Date: Dec 2010
Location: northern Deep South
Posts: 7,523
Bikes: Fuji Touring, Novara Randonee
Mentioned: 32 Post(s)
Tagged: 0 Thread(s)
Quoted: 1884 Post(s)
Liked 1,143 Times
in
722 Posts
So, let's combine all this into a (text) flow chart.
1. Pull up your original order and shipping emails. Compare the shipper information and tracking label to the bill you got. If they don't match, it's probably a scam.
2. Reasonableness test: how much was the total order? Import duties seem to range from 10-20% from other sources on bikes and parts. Was the total order $750-1500? (Next I'll try to guess what you bought that only weigh 6 pounds. Oh, another flashing light: why did FedEx supposedly give you the English unit weight instead of rest-of-the-world mass in kg?)
3. If tracking labels match and the order looks reasonable, find out of channel contact information for FedEx and call or contact them to verify this is a legitimate charge.
I'd assess it as not a slam-dunk scam, but I'd guess the odds are 2:1 to 3:1 against it being legitimate. Note I'm not a professional importer or bookmaker.
1. Pull up your original order and shipping emails. Compare the shipper information and tracking label to the bill you got. If they don't match, it's probably a scam.
2. Reasonableness test: how much was the total order? Import duties seem to range from 10-20% from other sources on bikes and parts. Was the total order $750-1500? (Next I'll try to guess what you bought that only weigh 6 pounds. Oh, another flashing light: why did FedEx supposedly give you the English unit weight instead of rest-of-the-world mass in kg?)
3. If tracking labels match and the order looks reasonable, find out of channel contact information for FedEx and call or contact them to verify this is a legitimate charge.
I'd assess it as not a slam-dunk scam, but I'd guess the odds are 2:1 to 3:1 against it being legitimate. Note I'm not a professional importer or bookmaker.

Likes For pdlamb:
#28
Senior Member
Join Date: Aug 2010
Location: Utah
Posts: 7,572
Bikes: Paletti,Pinarello Monviso,Duell Vienna,Giordana XL Super(2)Lemond Maillot Juane (2) & custom,PDG Paramount,Serotta CSI,Fuji Opus III,Davidson Impulse,Pashley Guv'nor,Evans,Fishlips,Prologue TT,Y-Foil,Softride, Tetra Pro, CAAD8 Optimo,Klein Quantum II
Mentioned: 135 Post(s)
Tagged: 0 Thread(s)
Quoted: 1921 Post(s)
Liked 2,091 Times
in
964 Posts
I've had this once from Fedex too when the ordered item exceeded the $800 limit. If I remember correctly there was the bill and also the actual duty form. What got my goat is that FEDEX did not contact me for payment before delivery. They paid on my behalf and then charged me a fee for the service. At no time did I give them permission to act on my behalf and then charge me for it. Not did I pick them as the shipper, that decision was made by the Vendor. There is a place to pull up this billing at the FEDEX site and pay. I'd just have to dig through all my info to find it.
__________________
Steel is real...and comfy.
Steel is real...and comfy.
#29
Senior Member
Join Date: Jul 2009
Posts: 3,158
Bikes: Colnago, Van Dessel, Factor, Cervelo, Ritchey
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 1979 Post(s)
Liked 3,150 Times
in
1,301 Posts
That's standard fare. Every invoice we receive from FedEx has the weight listed in pounds, even if the airway bill and customs documents are in kilograms. (DHL uses kilograms on all their invoices.)
#30
Senior Member
Join Date: Jul 2009
Posts: 3,158
Bikes: Colnago, Van Dessel, Factor, Cervelo, Ritchey
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 1979 Post(s)
Liked 3,150 Times
in
1,301 Posts
What got my goat is that FEDEX did not contact me for payment before delivery. They paid on my behalf and then charged me a fee for the service. At no time did I give them permission to act on my behalf and then charge me for it. Not did I pick them as the shipper, that decision was made by the Vendor.
#31
Doesn't brain good.
Join Date: Jun 2015
Location: Pacific Northwest
Posts: 1,982
Bikes: 5 good ones, and the occasional project.
Mentioned: 18 Post(s)
Tagged: 0 Thread(s)
Quoted: 1038 Post(s)
Liked 690 Times
in
411 Posts
Dang it!
I just got dinged by DHL today for an unexpected $107
FWIW: Extralite HyperSmart3 hubs front/rear just went live on Monday. The pair with hybrid ceramic bearings will run you $850 USD shipped. So, with import duties count on about $957 if you want a super cool 212 gram disc brake hub set.
I should've been smart enough to save the $107 in duties by making 2 separate orders. 35€ shipping x2 would've netted a savings of $72 because the $800 value threshold was never crossed.
Live & learn. I sure do wish I'd have known about the $800 threshold mentioned in this thread before I ordered. When it's unexpected, 11% is steep.
I just got dinged by DHL today for an unexpected $107
FWIW: Extralite HyperSmart3 hubs front/rear just went live on Monday. The pair with hybrid ceramic bearings will run you $850 USD shipped. So, with import duties count on about $957 if you want a super cool 212 gram disc brake hub set.
I should've been smart enough to save the $107 in duties by making 2 separate orders. 35€ shipping x2 would've netted a savings of $72 because the $800 value threshold was never crossed.
Live & learn. I sure do wish I'd have known about the $800 threshold mentioned in this thread before I ordered. When it's unexpected, 11% is steep.
Last edited by base2; 05-18-22 at 11:19 PM.
#32
Senior Member
Join Date: Apr 2010
Location: Elevation 666m Edmonton Canada
Posts: 1,965
Bikes: 2013 Custom SA5w / Rohloff Tourster
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 905 Post(s)
Liked 149 Times
in
120 Posts
100% scam IMO.
Just yesterday, I got a scam call saying they were calling about an Amazon order.
And lots of border patrol BS calls from several states.
Only DHL asked for payment before home shipping. Ignoring it didn't work.
Just yesterday, I got a scam call saying they were calling about an Amazon order.
And lots of border patrol BS calls from several states.
Only DHL asked for payment before home shipping. Ignoring it didn't work.
Last edited by GamblerGORD53; 05-18-22 at 11:29 PM.
#33
High Performance Noodler
Join Date: Jun 2018
Location: New England
Posts: 12,656
Bikes: Serotta Atlanta; 1994 Specialized Allez Pro; Giant OCR A1; SOMA Double Cross Disc; 2022 Allez Elite mit der SRAM
Mentioned: 56 Post(s)
Tagged: 0 Thread(s)
Quoted: 6605 Post(s)
Liked 6,334 Times
in
3,581 Posts
I've received these invoices dozens of times, and there's really nothing about it that indicates that this is a scam. The OP received an international shipment at the right time, and FedEx sent him an invoice via snail mail. Granted, FedEx can still make mistakes, so I would still phone or email FedEx and get a confirmation on the airway bill and a copy of the commercial invoice. But, it doesn't smell like a scam.
Here's the problem with that. Effective scammers are likely going to be familiar with FedEx procedures, those aren't exactly secret. Thus, the scams are likely going to resemble those SOPs. The part that smells scammy here is the lack of confirmation tying this bill to a particular shipment. We agree that OP should confirm stuff with FedEx, but I don't think a basic wide net scam should be ruled out here.
#34
Senior Member
Join Date: Jan 2010
Posts: 34,134
Mentioned: 202 Post(s)
Tagged: 1 Thread(s)
Quoted: 15506 Post(s)
Liked 9,495 Times
in
4,653 Posts
This is why I buy only locally sourced, farm-to-table, organic, plant-based bike stuff. Just had some new Beyond Brake Pads installed yesterday.
Likes For indyfabz:
#36
Senior Member
Join Date: Jul 2009
Posts: 3,158
Bikes: Colnago, Van Dessel, Factor, Cervelo, Ritchey
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 1979 Post(s)
Liked 3,150 Times
in
1,301 Posts
#37
Senior Member
Join Date: Aug 2016
Posts: 711
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 281 Post(s)
Liked 262 Times
in
164 Posts
To the OP- what method of payment is requested and exactly who do you pay? Beware the Greek letters in the Internet address scam for one. I did buy a radio from Canada on eBay a few years ago and the customs fees and paperwork were quite a shock.
I would go to FedEx.com and punch in the tracking number, see what that shows.
I would go to FedEx.com and punch in the tracking number, see what that shows.
Last edited by grizzly59; 05-19-22 at 09:51 AM.
#38
Senior Member
Join Date: Apr 2021
Posts: 2,448
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 1455 Post(s)
Liked 1,211 Times
in
753 Posts
When I have had Fedex clear items for me, they contacted me and I paid in advance. Now, this could have changed.
I try to use a different shipper now.
Fees can be very high, like the $500 changed to inspect my velomobile when in fact there was no actual inspection. OP had a very small package, not a crate of items. You are assuming a lot here.
Likes For GhostRider62:
#42
Senior Member
Join Date: Jul 2009
Posts: 3,158
Bikes: Colnago, Van Dessel, Factor, Cervelo, Ritchey
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 1979 Post(s)
Liked 3,150 Times
in
1,301 Posts
OP said "Duty".
When I have had Fedex clear items for me, they contacted me and I paid in advance. Now, this could have changed.
I try to use a different shipper now.
Fees can be very high, like the $500 changed to inspect my velomobile when in fact there was no actual inspection. OP had a very small package, not a crate of items. You are assuming a lot here.
When I have had Fedex clear items for me, they contacted me and I paid in advance. Now, this could have changed.
I try to use a different shipper now.
Fees can be very high, like the $500 changed to inspect my velomobile when in fact there was no actual inspection. OP had a very small package, not a crate of items. You are assuming a lot here.
#43
Senior Member
Join Date: Jul 2009
Posts: 3,158
Bikes: Colnago, Van Dessel, Factor, Cervelo, Ritchey
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 1979 Post(s)
Liked 3,150 Times
in
1,301 Posts
Likes For tomato coupe:
Likes For pdlamb:
#45
High Performance Noodler
Join Date: Jun 2018
Location: New England
Posts: 12,656
Bikes: Serotta Atlanta; 1994 Specialized Allez Pro; Giant OCR A1; SOMA Double Cross Disc; 2022 Allez Elite mit der SRAM
Mentioned: 56 Post(s)
Tagged: 0 Thread(s)
Quoted: 6605 Post(s)
Liked 6,334 Times
in
3,581 Posts
Agreed, it's plausible that it's real and it's plausible that it's a scam. We simply don't have enough info about the contacts of the letter and whether its info could be verified to know.
Right now the cat is dead and alive.
#46
Senior Member
Join Date: Apr 2021
Posts: 2,448
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 1455 Post(s)
Liked 1,211 Times
in
753 Posts
Fedex fee for such a transaction is nominal, probably less than 5 bucks. So yes, you are assuming a lot. When you accuse someone of misinformation, try knowing something about the topic.
#47
Senior Member
Join Date: May 2005
Location: northWET washington
Posts: 1,112
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 338 Post(s)
Liked 542 Times
in
337 Posts
I would contact Fedex, but using contact info from outside of the bill, to make sure in case this were to be a scam. I had to pay customs on a shipment from Canada in the past when the purchase price was in the vicinity of $700. I also had to pay fees then for presenting the shipment to the customs, and these were hefty, quite comparable to what the customs were collecting. For cheaper shipments, customs does not bother, presumably because the costs of the process would exceed what they might collect. I am not sure where the threshold is to trigger the fees. I think I ordered from Germany and Switzerland up to $230 or something without any fees.
#48
Senior Member
Join Date: May 2014
Location: USA
Posts: 1,669
Bikes: 1996 Trek 970 ZX
Mentioned: 8 Post(s)
Tagged: 0 Thread(s)
Quoted: 539 Post(s)
Liked 404 Times
in
311 Posts
I've made a handful of purchases from Bike24, before, and with delivery to me in the U.S. I have not yet been charged for any duty fees for such transactions. Uncertain whether it's for certain products but not others, etc. Might well want to inquire with Bike24, to see if duty fees are always applicable for their stuff, or only for certain stuff.
#49
Senior Member
Join Date: Jun 2008
Location: Louisville, KY
Posts: 12,600
Mentioned: 29 Post(s)
Tagged: 0 Thread(s)
Quoted: 3192 Post(s)
Liked 1,910 Times
in
1,114 Posts
I'm looking at making a purchase from Bike24 that's right about at that limit. Might have to take a couple things out of my cart to make sure I'm below it (and hope the exchange rate doesn't change). Those German sites charge a bit more for shipping than most (and often take a bit longer to ship), but their prices are often good enough (if you buy enough stuff) or they have things no one else does to make up for it.
#50
Senior Member
Join Date: Jan 2010
Location: TC, MN
Posts: 38,229
Bikes: R3 Disc, Haanjo
Mentioned: 352 Post(s)
Tagged: 1 Thread(s)
Quoted: 19684 Post(s)
Liked 8,197 Times
in
4,133 Posts
I've made a handful of purchases from Bike24, before, and with delivery to me in the U.S. I have not yet been charged for any duty fees for such transactions. Uncertain whether it's for certain products but not others, etc. Might well want to inquire with Bike24, to see if duty fees are always applicable for their stuff, or only for certain stuff.
Likes For WhyFi: