Peekay

I'm trying to decide between the Peformance cargo case and the Crateworks Pro-XLC. There's a 10 lb. weight difference between the two "boxes". I decided to play around at the UPS site to get an estimate of shipping charges. WOW! I'm glad I did. I estimated the weight of the road bike and Performance case to be 55 lbs and it was going to cost something like $122 to ship (each way, of course). I estimated the Crateworks box/bike combo to be 45 lbs. and that shipping estimate was only $38.

I thought for sure this must be a mistake so I went to the Fed Ex website. Again, $120+ for the Performance case and only $26 for the Crateworks box.

Unless I hear something awful about Crateworks I think that's the way to go!

webist

Don't know anything about either box but recall a story from the LBS last weekend. The manager shipped a rim (rim only) to Maine from AZ for $34.50. That same day he shipped an entire bicycle to Colorado for $34.50. Both were UPS.I suppose distance, weight and dimensions all figure into shipping charges somehow.

PM7771

peekay-

Be very wary of insurance! especially with FedEx. I'm 30 years in the consumer electronics business and understand that Fedex will not pay out claims above $500. So that LCD or plasma TV, that fancy laptop computer - they will transport those at YOUR risk. They break it, that too bad :- (

Peter

Peekay

UPDATE:

I ended up with the Crateworks box . . . it's an impressive carton and packing the bike was very straightforward. I just got home from shipping it. I first went to UPS who rang it up at a whopping $114! When I protested saying that I'd checked the dimensions and weight online the guy said, "yea, that's wrong all the time". So maybe they should address that on the website? Jerks.

Anyway, I ran over to the nearest Fed Ex facility and it's going UPS Ground, should be there in 2 days (way faster than sucky UPS ground) and only cost $26. It's declared value is $2,500 so I'm not really sure what the above post referring to a $500 limit was all about - may be specific to electronics. The crateworks box is a sturdy package though so I'm not really worried.

PM7771

This from a quick GOOGLE search - I've gotten this from several sources, as well as local Boston investigative reporters. Looks like FedEx will take your money, but refuse to pay the claim!

Peter-

Thomas of Newark CA (12/1/03):
Shipped package via FEdEx Ground "Insured." Box was destroyed by FedEx. Provided proof of value. I was issued a check for $100.00, the max amount FedEx will issue "regardless" of value or the amount of insurance you pay for. I was sent a letter pointing out exception items (which is about everything that can be shipped).

I have been paying for insurance for all my shipments every day. Not one time have I been told by FedEx that I am paying for a service I will not be receiving. FedEx continues to take customers insurance money without disclosing that they can never get more than $100. I have been paying for insurance when FedEx knows that it is ripping me and the public off by asking for and taking the insurance money. (They will not refund the overpaid insurance either) This needs to be stopped.

supcom

Without a copy of the supposed letter, this reference has little meaning. However, you can review FedEx's Terms and Conditions here: https://www.fedex.com/us/services/terms/ and their packaging guidelines here: https://www.fedex.com/us/services/shi...ng/ground.html. The Terms and Conditions specify those things that FedEx is not liable for damages. If you buy additional insurance, you should receive the Terms and Conditions for the insurance. It's up to you to read them to make sure that they apply to the item you ship and that you have complied with all of the terms.