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-   -   Does anyone have an email for specialized? (https://www.bikeforums.net/general-cycling-discussion/143568-does-anyone-have-email-specialized.html)

tekhna 10-03-05 06:46 PM

Does anyone have an email for specialized?
 
I have a disgruntled customer email to send them, and I can't seem to find their email. Maybe I am blind.
Little annoyed with my a whole Specialized experience. Ok, very very annoyed.

Dead Extra #2 10-03-05 06:54 PM

wedontcare@pissoff.com

I always love when a company won't post contact info. Kind of let's you know that they know that they suck, and they don't care.

tekhna 10-03-05 07:00 PM

They sure have not been helpful. Manufacturing defect in my wheels of new bike, and they will not deal with it. I am 800 miles from the dealer I purchased the bike from, and a good drive (with that car I don't have) to the nearest specialized dealer. It is just easier and probably in the end cheaper just to buy new wheels, but this just pisses me off.

Siu Blue Wind 10-03-05 07:33 PM

Hey tekhna, check your pm.

garysol1 10-03-05 07:43 PM

if you go to Specialized.com there is a link on the bottom that says "contact us"
I have emailed them from there and they have been very quick to reply.

supcom 10-03-05 09:31 PM


Originally Posted by tekhna
They sure have not been helpful. Manufacturing defect in my wheels of new bike, and they will not deal with it. I am 800 miles from the dealer I purchased the bike from, and a good drive (with that car I don't have) to the nearest specialized dealer. It is just easier and probably in the end cheaper just to buy new wheels, but this just pisses me off.

Have you considered calling the LBS on the phone and arranging to send them the defective wheels by UPS? Surely the LBS will be willing to work with you to examine the wheels and fix or replace whatever is wrong with them.

tekhna 10-03-05 09:40 PM

My LBS is not a specialized dealer, which evidently is too significant an issue. I'll see what I can find out.

gudel 10-03-05 10:06 PM

come on guy, do a little legwork:

If none of the above is to your liking, feel free to drop us a line at customerservice@specialized.com, call our main switchboard at (408) 779-6229, or go the old-fashioned route by mailing to:

Specialized Bicycle Components
15130 Concord Circle
Morgan Hill, CA 95037
United States of America

http://www.specialized.com/bc/contactus.jsp


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