Complete Bike = Pedals included? Ebay dispute..
 

I've recently bought a used bike on eBay that was listed under "Complete Bikes". The bike did not ship with pedals. I contacted the seller, and he replied pointing out that the picture attached did not have pedals, and saying that the ad did not say it "included pedals". I feel that I was misled, thinking that this was a complete bike, as listed. How should I go about this? Thanks for any help.

Go down to the store and buy some pedals.

Unless you buy a really low end or dept store bike, pedals aren't included. The reason being that there are so many aftermarket versions that most riders would ditch the stock ones. You didn't get ripped off. You just went into the transaction not knowing what you should.

Think of it this way: I ride Look on all my road bikes. Why do I want to pay extra for platform pedals that I won't use? Answer, I don't.

Tim

For mid to upper end bikes(anything not from Wal-mart) pedals are like shoes. They are individual and it would make no sense to include them. A complete bike would not include pedals unless specifically noted.

As others said, better bikes don't come with pedals.

I always buy my bikes at bike shops, and I never bought one that didn't have pedals as part of the deal.

cs1, I can see your point, though.

I think the ebaY seller was a bit shady. I would expect a complete bike to have pedals, but he did show a photo. This is the kind of thing you take care of before you bid.

Give him negative feedback and buy some pedals.

Whoa. Negative feedback seems unwarranted. No pedals is SOP for a lot of bike sales and the pictures didn't show pedals. Suck it up and buy some cheap pedals. What is eBay supposed to do, include a category of listing for "complete bike without pedals" along with "complete bike" and "frame and fork"?

There were no pedals in the photo. There was no promise of pedals. It is not standard practice to include pedals in mid to upper level bikes. There is no need to give negative feedback. What kind of bike was this anyway?

Ok thanks. It was a Redline 925 if anyone wanted to know

Do you have a link to the auction? Other places seem to have the new Redline 925 with wellgo pedals and clips. Most new bikes don't come with pedals. But that said, those pedals are only worth $13 new, with the clips.

My understanding is that many manufacturers do not include pedals due to the fact that pedal preferences are an individuals choice. I am sure the bottom line comes into play also. I am better off without the pedals....one less thing to throw away or put on my workbench.

Don't blame the platypus - you got what was in the picture. No pedals is common.

I can see where no pedals might be normal for upper bikes, but when it says complete bike that mean complete, nothing else needed to ride it...

Not really. Complete means frame, fork, cranks, wheels, tires, handlebars, bar tape, brakes(unless a track bike)....

Otherwise it means Frame and fork only

So many people ride in clipless pedals and there are dozens of proprietary pedal systems each with their own separate cleats that it makes no sense to sell a bike with a set of pedals that odds are the new owner cannot use. And why waste a perfectly good set a pedals by including them in a sale, when you can just remove them to put them on your new bike and sell the old bike sans pedals.

The Redline 925 is a $500 bike new. It is a fixed gear. It is a nice bike and not something that joe schmoe down the street is going to buy. I am sure the seller(pure speculation) assumed that anyone looking for a fixie would know that no pedals is common practice. That combined with the fact that there are no pedals in the picture pretty much clarifies things.


So the bottom line is if you go to buy something online or otherwise and see something missing that you thing should be there. Ask. Assume nothing.

If a bike showed up at my house with everything but pedals, I'd call that complete.

When you buy a computer, do you expect a mousepad to be in the box?

I would think "complete" means I can ride it when it gets to my house. Sure, most LBS bikes don't come with pedals, but you wouldn't leave without planning to "complete" your purchase with pedals of some sort, would you?

A bike without pedals is like a computer without a keyboard... A mouse pad is like a rear blinkie. ;)

So the guy sends you a 3 dollar set of crappy pedals. Happy?

Most guys put a crappy set back on to make it 'complete' Don't ding his feedback for that.

this just goes to show how important it is to include everything you can think of in the initial e-bay description. as someone who is experienced in bikes, i would not expect pedals. but if it was a first bike or something, i would feel misled too.

ebay sellers shouldn't assume anything about the potential buyer's experience or knowledge.

This is one of the major hazards of selling on e-bay. "Assuming" that that the public is smart
enough to take time to LEARN what it is they are buying with most buyers still needing to
be spoonfed everything........then b!tching when they don't like what the get. :rolleyes: :rolleyes:

Just like the OP of this thread.........:rolleyes: :rolleyes:

I don't expect pedals with a higher end used bike (although it is nice to include them). I bought my used Giant NRS1 mtb from mtbreview.com and it did not come with pedals. It may be sop to not include pedals, but many sellers have become wise enough to at least warn the unsuspecting or newer buyer that pedals are not included. I would not usually feel ripped off, although I believe the 925 comes with pedals when purchased from any lbs, so in this case he probably took them off and supplied you with a less-than-whole-as-purchased-new bike. So I might ask him if it came with pedals when he bought it and if so, to send them to you as it is reasonable to expect a bike represented as whole-as-purchased to have whatever equipment originally came on it. As a seller, I would feel a bit shady specifically taking off the cheap pedals it came with and then selling the relatively new bike as "complete". But that is me.

Slow down here guys. The auction ad didn't say complete bike. It was just in the complete bike section of e-bay as I understand it. As in you have two options for bikes in e-bay. Complete bikes or Frames

Don't give negative feedback, that would be wrong. The picture didn't include them, like stated by numerous others here higher end bikes don't normally come with pedals, and this is something that should have been asked of the seller prior to buying.

Go buy yourself a pair and chalk it up as a learning experience for next time.

Unless he bought it online or something. My lbs offers a free service after you buy a bike - if you want, they'll take the pedals off before you even leave the store. They have to sell them with the pedals, but they know nobody wants them.

Don't complain. It is common to not include pedals. Did he give a parts list?

The guy could throw in a pair of rubber peds. Or just give you the 5 bucks to buy them yourself.

Maybe it was shady, maybe not. I'm not sure I agree with everyone here who says that pedals aren't part of a complete bike. Personally, I think they are. When I bought my bike from the LBS, it came with two sets of pedals, the Shimano 505 clipless that were part of the specs for the bike, and a set of BMX pedals that the owner gave me to use instead. After about two months of riding, I switched back to clipless. However, bikes are sold w/out pedals all the time. If the bike was sold used, without pedals, and the picture didn't have pedals on the bike, you should have asked about it before bidding.