Go Back  Bike Forums > Bike Forums > General Cycling Discussion
Reload this Page >

Damaged New Bike...HELP!!

Notices
General Cycling Discussion Have a cycling related question or comment that doesn't fit in one of the other specialty forums? Drop on in and post in here! When possible, please select the forum above that most fits your post!

Damaged New Bike...HELP!!

Old 01-08-08, 01:51 PM
  #1  
JONBON
Newbie
Thread Starter
 
Join Date: Jan 2008
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Damaged New Bike...HELP!!

Hellooo,

Just bought myself a shiny new '08 Genesis Flyer 2 days ago...and I've found a small dent on the top tube AND a tiny deep scratch on the other side on the diagonal tube!! (...and no I haven't dropped it!)

Now obviously in hindsight I should have checked over the bike with a fine toothcomb before I left the shop with it, however it's my first new bike and foolishly didn't even give it a second thought.

I found the damage when I got home that night and promptly called the shop to inform them yesterday, only to be told that I should have inspected the bike first and that it's like driving the car off of a car lot..(i.e. tough sh*t).

I then trawled the internet for some info on consumer rights, and it does seem to side with the consumer i.e me on matters such as this.

So...I called the shop back, asking for the manager, only to be told by the same unhelpful bloke that the manager wasn't in, that he'd already told me that they can't do anything about it!! The shop is one of the larger chains in London so I'm going to take it back in tomorrow and ask the manager.

...and another problem is that on my way home tonight, I got a bloody puncture, and scraped the rear rim on the kerb!! (starting to think that I'm cursed!) So now they really are going to think that I've crashed or something! Not repaired the puncture yet because I don't want to do anymore damage before I kick off at them about the oher stuff!

Phew!! Sorry about the rant but what d'ya recon??...any advice would be greatly recieved before I take the bike in tomorrow!
JONBON is offline  
Old 01-08-08, 02:31 PM
  #2  
Stacey
Non Tribuo Anus Rodentum and off to the next adventure (RIP)
 
Stacey's Avatar
 
Join Date: Dec 2002
Posts: 9,161
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Buck up and grab yer ankles.
__________________
Stacey is offline  
Old 01-08-08, 03:10 PM
  #3  
Milice 
Senior Member
 
Milice's Avatar
 
Join Date: Oct 2004
Location: Ohio
Posts: 1,363
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 13 Post(s)
Likes: 0
Liked 1 Time in 1 Post
Originally Posted by JONBON View Post
...and another problem is that on my way home tonight, I got a bloody puncture, and scraped the rear rim on the kerb!! (starting to think that I'm cursed!) So now they really are going to think that I've crashed or something! Not repaired the puncture yet because I don't want to do anymore damage before I kick off at them about the oher stuff!

Phew!! Sorry about the rant but what d'ya recon??...any advice would be greatly recieved before I take the bike in tomorrow!
You should have not rode the bike again untill after you took the bike into the shop to be looked at. With the aditional scrapes on the rim, They are more then likely going to say you dented it at the same time you dinged up the rim.
Milice is offline  
Old 01-08-08, 10:20 PM
  #4  
mandovoodoo
Violin guitar mandolin
 
Join Date: Sep 2005
Location: Friendsville, TN, USA
Posts: 1,171

Bikes: Wilier Thor, Fuji Professional, LeMond Wayzata

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
You had the chance to inspect before leaving.
mandovoodoo is offline  
Old 01-08-08, 10:25 PM
  #5  
Thumpic 
Senior Member
 
Thumpic's Avatar
 
Join Date: Dec 2007
Location: The Sunny South
Posts: 1,913
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 28 Post(s)
Likes: 0
Liked 1 Time in 1 Post
lesson learned.............at least it's cosmetic..........it sounds like it's in store for a lot more of those issues.........
__________________
Thumpic....

Green is the new "CHEAP"
Thumpic is offline  
Old 01-08-08, 10:44 PM
  #6  
2wheeled
Cheers!
 
2wheeled's Avatar
 
Join Date: Feb 2005
Location: Woodinville
Posts: 1,284

Bikes: Scott Addict R15, Cadd 9

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
What Stacey said. Sorry mate, tough lessons.
__________________
2wheeled is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.