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New GF hoo koo E koo break problem

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New GF hoo koo E koo break problem

Old 07-17-08, 09:57 AM
  #1  
boxerchip
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New GF hoo koo E koo break problem

alright, so I just picked up a brand new fisher hoo koo E koo. I love everything about it except the front disc break. its warped (and was the day I got it) so every time the wheel goes around it makes a clicking rattling noise.... at low speeds this is not an issue but when I get going it sounds horrible. told the guys at the bike store where I got the bike this and they adjusted the breaks so their further away from the rotor(and dont work as well). then they told me "it could just be one of those things". I just dont expect there to be things wrong with an 1100$ bicycle the day I drive away with it. Are they right and am I just stuck having to buy a new one? or should they be replacing it? GF does have a year warenty on all parts so would this be covered? any help would be nice. Thanks!
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Old 07-17-08, 10:33 AM
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A warped rotor would be a factory Defect... so I assume they would replace it. vOv
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Old 07-17-08, 10:36 AM
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Phew, I thought your new girlfriend had broken her "hoo koo E koo".
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Old 07-17-08, 10:38 AM
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Originally Posted by (BB) View Post
Phew, I thought your new girlfriend had broken her "hoo koo E koo".
"It could be just one of those things."
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Old 07-17-08, 10:39 AM
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Yes, they need to put a non-warped rotor on the bike.
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Old 07-17-08, 11:22 AM
  #6  
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Originally Posted by (BB) View Post
Phew, I thought your new girlfriend had broken her "hoo koo E koo".
Yeah, I was wondering just what that was too.
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Old 07-17-08, 11:38 AM
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That would be unacceptable especially for $1100 and coming from an LBS. Have them fix the problem. A new bike shouldn't need to be repaired when you take it.
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Old 07-17-08, 12:38 PM
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That's a fairly common problem. It's one of the things that I like least about disc brakes. I think that they warp due to heat expansion and need frequent adjustment.

I'm pretty sure that Park makes a tool for tweaking it back into line. I've adjusted several disc rotors just using my hands. The one on my tandem needs an adjustment right now.
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Old 07-17-08, 01:49 PM
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hahaha nope nope, the g/f's hookooekoo is not broken, that still works fine. just my damn gary fisher that does not work right. I really expected them to fix the rotor the first time I went in there no questions asked... I came back the same day I bought the bike and told them of the problem. I was quite flustered when the kid working told me "its just one of those things" an 1100$ bike should not have one of those things, thats why I spent 1100$ and not 400$ on a mongoose or some **** from "performance bike" I like to support the local shops, and gary fisher has always done me well in the past. I think im going to have to take the bike back and talk to them again... this is just unacceptable for such an expensive bike.
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Old 07-17-08, 01:57 PM
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Originally Posted by boxerchip View Post
I love everything about it except the front disc break.
You shouldn't ride with a broken disc
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Old 07-17-08, 02:37 PM
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the disc is not broken.... just warped. I took it to the shop a second ago, and they basically dodged the problem again. guy took it in the back and said he tightened up something or another, then he took it for a spin and didn't hear anything wrong. when the bike is still you can spin the front wheel and hear it, but when you're riding the bike its 10 times as loud. You can also see it when you spin the wheel the rotor is dead in the middle except on one part where it hits the pad. Im at a loss as to what to do... the shop does not seem to want to really fix the problem, so I feel like if I want it fixed I need to straight up be like REPLACE MY ROTOR. the guy spun the wheel and sorta looked at me like "this is not making any noise worth *****ing about.... shut up" I Emailed Fisher about the problem so I guess ill wait and see what they have to say, I would like to know its covered before demanding they replace it.
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Old 07-17-08, 09:23 PM
  #12  
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Hobartlemagne

Is making a joke.

Break = to damage or to divide or separate.
Brake = device used to stop a machine such as a bicycle or automobile.

So you can break your brake.
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Old 07-17-08, 10:35 PM
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Any decent shop should be able to "true" a disc rotor. There's no need to replace it, and even if they did there's no guarantee the new rotor will be true either.

As part of any disc-equipped bike buildup, we true the rotors as it's the #1 complaint about them...and the easiest thing to remedy.

Take it back to the shop and insist they perform this basic setup element. If they don't have the tooling, they should anyway. Discs are way too predominant on even $400 bikes these days to not have the proper tools to adjust them.

If you'd like to press things further, insist they mill the mounting tabs for a perfect setup. Once again, it does take specialty tools...just give them a reason to invest in them.
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Old 07-18-08, 08:06 AM
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I'd take it back and basically tell them to fix it or give you your money back. They obviously don't care about a sale enough to help you.
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Old 07-18-08, 08:32 AM
  #15  
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Originally Posted by spinnaker View Post
Hobartlemagne

Is making a joke.

Break = to damage or to divide or separate.
Brake = device used to stop a machine such as a bicycle or automobile.

So you can break your brake.
Maybe he can pedal to the LBS and they can peddle him some new unbreakin rotors
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Old 07-18-08, 10:06 AM
  #16  
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Are there any other shops that carry GF? This is a warranty issue that should be easy to fix. Your bike has hydro discs;there really isn't anything to adjust to move the pads farther away from the rotor. It sounds like they don't know what they're doing. If you can't take it to another shop,tell them they have to fix it properly or replace the rotor. And if they won't do that complain to GF or just make them take the bike back.
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