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Kudos to VeloWear/Voler

Old 08-17-09, 03:34 PM
  #1  
RonH
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Kudos to VeloWear/Voler

I often recommend Velowear when folks ask where to buy inexpensive, quality jerseys, bibs, and shorts. Here's one more reason why I'll continue to recommend them.
I purchased a custom "3 Feet Please" jersey last March, made by Voler, from a third party online. The zipper pulled apart when I was putting the jersey on last Saturday. I couldn't get the zipper fixed so contacted VeloWear via email. Their reply was,
"Hello Ron,
Sorry to hear about the zipper failing on your jersey. We'll be happy to replace the zipper for you. Include a copy of this e-mail and use the prepaid mailing label in the upper left corner of the return form (see link)."

Free repair (they didn't ask for a credit card number ) and prepaid mailing for a jersey that's 5 months old? WOW!!!! Now that's customer service!!
Just one more reason I'll continue to recommend VeloWear / Voler.
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Last edited by RonH; 08-17-09 at 03:40 PM.
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Old 08-17-09, 06:17 PM
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Fremdchen
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I have some Voler stuff. I like it as well.
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Old 08-17-09, 06:46 PM
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Bianchigirll 
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I have/had a few pair of voler shorts I really liked them. I was unaware they were still around
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