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Adios Bike Source...Huntersville NC

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Adios Bike Source...Huntersville NC

Old 09-23-04, 11:22 AM
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crosscut
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Adios Bike Source...Huntersville NC

Bike Source is going outta business in Huntersville NC and they have everything 50% off. (so I have heard) It's no wonder, that's the the first LBS I went to when I wanted to buy a bike and waited 20 minutes for no one to speak to me. So I left. And I bet they wonder why sells are low.
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Old 09-28-04, 01:18 PM
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tell you the truth, I have been dealing with one of the Columbus BikeSource stores and their customer service department has been equally uninterested and unenthusiastic to me also.

CL
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Old 10-02-04, 09:17 PM
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Originally Posted by clancy98
tell you the truth, I have been dealing with one of the Columbus BikeSource stores and their customer service department has been equally uninterested and unenthusiastic to me also.

CL
Columbus, Ohio? If that be the case, go to the Westerville store (by Roush Hardware.) Brian Boone runs that store and it's all top notch. The guys there really know bikes, and will take the time to explain anything you need to know. trust me.
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Old 10-02-04, 11:09 PM
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Originally Posted by clancy98
tell you the truth, I have been dealing with one of the Columbus BikeSource stores and their customer service department has been equally uninterested and unenthusiastic to me also.

CL
Which Bike Source in Columbus? The one on High by the Ohio State campus is horrible. I have heard the one on Bethel is a bit better, but not much. I would say they deserve to close down. I usually buy everything I need online and do my own work, but when there is something I cannot do Baer is a very nice place.
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Old 10-04-04, 03:07 PM
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My experiences with the one in Charlotte NC werent that great.
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Old 10-06-04, 07:33 AM
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I dont want to say specifically which one but it *wasn't* the westerville one, I will try that one out next...
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Old 10-06-04, 03:27 PM
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Same experience with the Charlotte Store.
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Old 11-05-04, 12:13 PM
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** thread-jack **

I thought it was just me. The Bethel Road Bike Source in Columbus is where I go if
I want to be alone. There is one wrench there who is generally helpful when I need
odd parts, but the sales guys... All I can say is "I see dead people." In their defense,
I'll add that they accepted return of a Master U-bolt lock purchased a day or two
before the Bic vulnerability hit the media big time. For that reason, I'll still go there
if Bike Warehouse across the street can't help me. I really want those guys (Bike
Warehouse) to make it at their new location, but they keep finding ways to screw up.

Bike Warehouse moved to their present location after being out in the hinterlands of
Washington Township for a couple of years. Their guys were rather more helpful
when I needed something I couldn't do myself, so I tended to try them first. They
gave me a good deal on some Jandd Mini Mountain panniers, more or less matching
the internet prices I was seeing, and saving me the shipping charges I would have
incurred.

What they've done recently that has been irritating:
1) They can't seem to get Presta inner tubes in the 35-40mm size with longer than
normal valves that my Velocity Dyad rims require. I'm using smaller tubes (25mm)
and dreading when one pops.
2) They can't seem to get the mounting bolts used by SKS ESGE fenders to secure
the stays - the funky ones with the holes drilled through them. I broke one tightening
it too much.
3) They botched (twice) a wheel rebuild, leading me to believe that the guy who did
the work doesn't know about *vigorously* stress-relieving a wheel and/or didn't look
at my size when deciding what to do.
- The spokes on the non-drive side loosened after 6 miles of riding.
- After giving them another shot at it, the spokes again loosened after 20 miles.
This attempt included having them replace the 9spd freehub body with a 7spd body
and take some dish out of the wheel.
- At this point, I decided I couldn't do any worse.
I stress-relieved it ala Sheldon Brown (old crank arm used to pry the spokes apart
at their crossings, then brought it back up to a relatively even tension and trued it
again (inexpensive Performance stand, probably a rebadged Minoura).
While looking it over on the stand, I noticed that they had laced it so the new spokes
pull against the hub in the opposite direction the old spokes did, which seems like
something rookie might do.
- I asked them to build it by washering the spoke heads to compensate for what the
wheel building machine had done (drilling out the spoke holes slightly so it would lace
faster) and asked for a 4-cross build. What I got was a backward-laced 3-cross
wheel with Alpine III spokes (13ga at the head) instead of washers.
- I'm certain they never stress-relieved it before I got it. The pinging noises it made
when I rolled on it the first time told me that. It sounded like some shooting BBs into
a metal bucket.

Does anyone in Columbus Ohio know how to build a wheel?

** end thread-jack **

Last edited by scrantr; 11-05-04 at 02:37 PM.
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Old 11-05-04, 12:20 PM
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Originally Posted by scrantr
** thread-jack **

I thought it was just me. The Bethel Road Bike Source in Columbus is where I go if
I want to be alone. There is one wrench there who is generally helpful when I need
odd parts, but the sales guys... All I can say is "I see dead people." In their defense,
I'll add that they accepted return of a Master U-bolt lock purchased a day or two
before the Bic vulnerability hit the media big time. For that reason, I'll still go there
if Bike Warehouse across the street can't help me. I really want those guys (Bike
Warehouse) to make it at their new location, but they keep finding ways to screw up.

Bike Warehouse moved to their present location after being out in the hinterlands of
Washington township for a couple of years. Their guys were rather more helpful
when I needed something I couldn't do myself, so I tended to try them first. They
gave me a good deal on some Jandd Mini Mountain panniers, more or less matching
the internet prices I was seeing, and saving me the shipping charges I would have
incurred.

What they've done recently that has been irritating:
1)
Hmmm....nothing listed, so they must be great
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Old 11-05-04, 12:59 PM
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well I dont know about wheelbuilding, but I did find a nice guy who went a little out of his way to help me today at a place called DeVore Cycles... The site ain't great, but it'll get you an address...

http://www.devore.forabike.com/

SCRANTR -- never had any wheels built in Cbus but Baer is the only place that advertises wheelbuilding. There is also a small shop called Once Ridden on Indianola and Tompkins, and I think they have a wheelbuilder there too...

Sidenote, is there a place in Westerville called the Westerville Bike Store? anyone know anything about it?

CLancy

PS I have also tried out the Westerville Bike Source, and I am happy to report that in addition to being closer to me, they are nicer and more helpful people!
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