Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  

Go Back   > >

Mountain Biking Mountain biking is one of the fastest growing sports in the world. Check out this forum to discuss the latest tips, tricks, gear and equipment in the world of mountain biking.

User Tag List

Thread Tools Search this Thread
Old 05-24-08, 12:59 PM   #1
Junior Member
Thread Starter
Join Date: Apr 2008
Posts: 21
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
What would you do?

I ordered (and prepaid for) a NOS Jamis Dakota from a LBS on May 5th and was told it would be here on the 8th or 9th. Now it's the 24th and still no bike. Everytime I call, they tell me 1 to 3 days and are blaming it on the shipping companies, talking about "higher fuel prices". I've found a newer NOS of the same model elsewhere and am wondering if I should pull out of my current deal and go for it or not. I don't want to screw them over if they're really doing their best, but throughout this entire transaction, they've not called me back and just don't seem that interested in my business. Does it seem right to you that a store would not be able to get a bike within 20 days? What do you think I should do?

ps. I have to buy the other bike tomorrow if I'm going to.
Austin_ is offline   Reply With Quote
Old 05-24-08, 02:16 PM   #2
sarcasm meter: jerk mode
santiago's Avatar
Join Date: Mar 2005
Location: Montréal, QC, Canada
Bikes: 2005 Kona Blast; 2005 Turner Flux, 2006 Felt F3C
Posts: 4,510
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
F them. If they can't be bothered to let you know the bike is going to be 2-3 weeks late AND they give a poor excuse regarding fuel costs. Fuel costs mean that shipping will cost more not take longer.
First Class Jerk
santiago is offline   Reply With Quote
Old 05-24-08, 02:52 PM   #3
Join Date: Nov 2007
Posts: 4
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
2+ weeks past the original delivery date, no follow up to a customer and a lame ass excuse about fuel cost = a pull out for me. What happens if something goes wrong with the bike? Will it be repaired in a timely manner or will they drag the process out. Jump ship while you can.
SoreAss is offline   Reply With Quote
Old 05-24-08, 03:58 PM   #4
Senior Member
nodnerb's Avatar
Join Date: Jul 2005
Location: Wpg. Manitoba
Bikes: Mountain Cycle Rumble. Mostly xt and raceface built. Dirt Jumper 3. Avid BB7s.
Posts: 494
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Yeah, I'd do it. I hate it when you get poor service and then they disrespect you as well by never letting you know the deal. It's their fault. Just be damn good and sure you can get your money back.
They might claim that since it's "on it's way", you already bought it. However, you could probably fight that since it should have been in almost a month ago. But it's probably not worth all that hassle.
nodnerb is offline   Reply With Quote
Old 05-24-08, 04:07 PM   #5
Senior Member
deraltekluge's Avatar
Join Date: Sep 2006
Bikes: Kona Cinder Cone, Sun EZ-3 AX
Posts: 1,195
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
It's not the fact that the bike is late that's the problem. There could be any number of reasons (perhaps even valid reasons) for lateness, most of them beyond the control of the shop. The real problem is the shop's evasiveness and lack of interest. That portends future difficulties with them. Can you break the deal without financial penalty? If so, I think I'd do it. But...they already have your money, don't they? You might have as much trouble getting it back as you've had with getting your bike. Did you use a credit card to pay for it? The credit card company could help you with that.

Last edited by deraltekluge; 05-24-08 at 04:10 PM.
deraltekluge is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

All times are GMT -6. The time now is 04:22 AM.

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to and affiliated sites.
  • Ask a Question
    get answers from real people!
Click to start entering your question.