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Recall on bike - Cannondale Cyclocross CAADX

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Recall on bike - Cannondale Cyclocross CAADX

Old 10-23-19, 05:49 PM
  #26  
sdmc530
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Originally Posted by Chompers25 View Post
Have people gotten forks? My shop is now saying late November. I've been without my bike since July 31!!!
I just got mine last week. I was around 12 weeks. In my shop here there are 7 recalled. I was #2...the mech told me the rest will be months out yet. He said the next forks shipped to him will be another month yet. They are just not able to make them fast enough. The fork does look nice though.

BUT BE WARNED: they are a full carbon fork now, not a carbon fork with alum tube. So if you shop is not nice enough to put in an expander plug for you, make sure you buy one. Tell your shop ahead of time what you want. My shop put a nice profile design expander plug in for me.

What a mess this is...worst part is no Cannondale swag, no store credit, nothing. A new fork that might be bad and a LONG wait. What a poor way to handle this.
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Old 10-23-19, 06:08 PM
  #27  
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Yeah, I'm at 12 weeks right now. Thanks for the heads up on the expander plug. My LBS is pretty good, but maybe I'll touch base in another month or so when it seems like the forks might actually be showing up.
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Old 10-24-19, 12:34 PM
  #28  
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Not a peep about mine, but then they told me initially
late October, then late November....I don't understand it. Is there like some crusty old dude somewhere in a dim, forgotten cave hand whittling these damn things?
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Old 10-29-19, 03:28 PM
  #29  
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I just heard from Cannondale (or cycling sports group) directly. They told me "Your caadX replacement fork will be available 12/28/19 and ship to (my shop)."

I'm ... not to happy with that. That's 5 months after I took my bike in and my shop submitted the claim. I don't think there's anything I can actually do, other than be angry about it.
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