Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  

Go Back   > >

Recreational & Family Ride just to ride? Have a family and want to get them into cycling? Drop in here to discuss recreational and family cycling issues.

User Tag List

Thread Tools Search this Thread
Old 07-31-08, 10:14 AM   #1
Thread Starter
Join Date: Jul 2008
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Consumer rights-faulty trailer

Good morning,

I purchased a dreamer designs trailer, knowing little to none about them, it seemed fine and had a lot of nice features. All that thinking was wrong, it has not held up well at all and what's worse is it comes loose from my bicycle. I found several reviews stating the same thing, so I know it's not just me.

I bought this at my LBS a month and a half ago, and their return policy is store credit only after 7 days. I know that I have consumer rights because this is a safety issue, but does anyone have any advice for me? They don't have any other trailer that I could trade it for (just another of the same- no thanks) or I would b e willing to pay more to get a nicer trailer (burley, etc) Now I have found another trailer on CL, and I really just want to return this. I feel that I was totally ripped off, it's not safe by any means.

Thank you in advance,
mamabythesea is offline   Reply With Quote
Old 07-31-08, 10:31 AM   #2
Senior Member
NormDeplume's Avatar
Join Date: Apr 2008
Posts: 189
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I'd take it up with the manufacturer.

If they didn't respond to my concerns and I'd used a credit card to purchase, I'd take it the credit card company. They are pretty good in customer advocacy issues.
NormDeplume is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

All times are GMT -6. The time now is 12:13 PM.

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to and affiliated sites.
  • Ask a Question
    get answers from real people!
Click to start entering your question.