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What questions should I be asking in a bike store?

Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

What questions should I be asking in a bike store?

Old 05-15-15, 08:37 PM
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marcusx
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What questions should I be asking in a bike store?

As you probably know, I'm still looking in buying my first road bike and it's probably going to be an expensive purchase, however I'm wondering what questions should I be asking in a bike store or to sales? What questions should I ask before buying it?

I also did size fitting today and the staff was great and helpful, my perfect size would be 54 for a bike, so I've been told. Funny thing is when they put it on for testing, I was sweating when pedaling!

That one I tried on was the 2015 Cannondale Synapse Tiagra Disc 6 in store, which costs $1349.99 CDN, so I'm thinking whether this one is worth it or not but I strongly feel this one might be perfect for me. However I will still check out the other bike store, but that other store doesn't have Cannondale I like, they carry Specialized, Trek, or Giant Canada brands.

Thoughts? Thanks guys
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Old 05-15-15, 09:03 PM
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I wake up every day to find out what I don't know. Thank goodness for the Internet. Sounds like you are somewhat invested in your search already. You can get a lot of information, specs, comparisons etc. on the Internet. The more you search the more questions you will have. Your LBS should be able to put these into perspective for you. That is to say what is most important for your level and need and what is not. After you decide on your bike then you can crack the books again on pedals, cleats and shoes. And after that....well I think you see where this is going. The research, questions, demos and anticipation are half the fun, enjoy it.
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Old 05-15-15, 09:38 PM
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In my opinion, most important questions to ask the shop:

What's your best price, how much discount? Can I take it for a long test ride to see how it feels? Can I use your bathroom without buying anything?
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Old 05-15-15, 10:19 PM
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DEFINITELY go to the other bike store. Don't go in with any biases. Don't go in thinking "Well the other bike is perfect for me, I'm just doing this for the formality." You don't know if there is a MORE perfect bike out there for you until you've tried. Ride all of the other bikes in your price range that fit you. Ride them back to back, don't spread it out over days. I'm not joking. You'll thank me later.

As for questions you should be asking? Well, honestly it's really all about fit. Sure, some bikes may have "better" components, but they all work the same. Provided you take care of them they'll probably all last similar amounts of time as well. Take the time to figure out how the bikes fit differently. Figure out what you like better. Ask the shops if they have "lifetime fit guarantee." Some shops do actual fittings. Ask if you could get a discount on a fitting if you buy the bike. (I'm not one to haggle on prices at bike shops. If they are nice and have good sales people, they've earned my money.)

TAKE YOUR TIME. Don't rush into a sale because the sales person says "Well they're selling so quickly right now we may not have it tomorrow." Bullcrap, they'll gladly order you one and you'll get it in a week. Big deal. If you absolutely need to ride before then, rent a bike. Speaking of renting, ask the shops which bikes they rent out. If it happens to be the bike you're interested in, then you can have a guilt free long test ride simply by renting the bike.

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Old 05-15-15, 10:42 PM
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Originally Posted by gc3 View Post
In my opinion, most important questions to ask the shop:

What's your best price, how much discount? Can I take it for a long test ride to see how it feels? Can I use your bathroom without buying anything?
Please leave my shop.
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Old 05-15-15, 11:11 PM
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Originally Posted by marcusx View Post
As you probably know, I'm still looking in buying my first road bike and it's probably going to be an expensive purchase, however I'm wondering what questions should I be asking in a bike store or to sales? What questions should I ask before buying it?

I also did size fitting today and the staff was great and helpful, my perfect size would be 54 for a bike, so I've been told. Funny thing is when they put it on for testing, I was sweating when pedaling!

That one I tried on was the 2015 Cannondale Synapse Tiagra Disc 6 in store, which costs $1349.99 CDN, so I'm thinking whether this one is worth it or not but I strongly feel this one might be perfect for me. However I will still check out the other bike store, but that other store doesn't have Cannondale I like, they carry Specialized, Trek, or Giant Canada brands.

Thoughts? Thanks guys
...the world is filled with first purchase bicycles that were both too expensive, and wrong for the buyer. Anyone selling you something has some built in conflict of interest, if there is profit motive and the possibility of sales commission involved (not all shops do this). You ought to be more aware that you are in a marketplace, and act accordingly.
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Old 05-15-15, 11:13 PM
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Originally Posted by Nagrom_ View Post
Please leave my shop.
\

...certainly, sir. But I shall be revenged on Yelp! #Mwahahahahahahaha
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Old 05-15-15, 11:37 PM
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Originally Posted by marcusx View Post
That one I tried on was the 2015 Cannondale Synapse Tiagra Disc 6 in store, which costs $1349.99 CDN, so I'm thinking whether this one is worth it or not but I strongly feel this one might be perfect for me. However I will still check out the other bike store, but that other store doesn't have Cannondale I like, they carry Specialized, Trek, or Giant Canada brands.
We carry Trek, Giant, Felt, BMC, Cervelo, Pinarello and Scott at our shop. The local shops have Cannondale, Specialized, Colnago and combinations of what we have as well. I encourage anyone that has just started their search to try as many options as they can tolerate. Usually the signal-to-noise ratio starts to fade between bikes 4 & 5. So I normally recommend to narrow it down to a Top 2/3 bikes.

Make sure you try comparable bikes too, so if you liked the Synapse then you'll want to try the Trek Domane, Giant Defy, Felt Z series and Scott Solace.
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Old 05-15-15, 11:40 PM
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You should be asking them if it's cool to utilize their knowledge and resources and ultimately buy things cheaper from elsewhere. You know, nudge them with your elbow and as if they're cool with that.
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Old 05-16-15, 01:48 AM
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The first question you need to ask yourself is ...

What do I want the bicycle for? What do I want to do with the bicycle? Make a list of things you want to do. Goals, events, whatever it may be.
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Old 05-16-15, 06:01 AM
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Questions to be asking in a bike store:

How about, "May I use your rest room?"
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Old 05-16-15, 06:17 AM
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"Can I get a discount?"
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Old 05-16-15, 08:44 AM
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Asking for discounts is bad form, especially since there's not much of one to give. We're already doing 10% off on anything you buy with the bike, don't push it. The margin on your bike is painfully low, especially since we have been sitting on it all season and by its nature we paid someone to put it together and show it to people who aren't actually interested in it all year.

When Im helping someone find a bike it's always easiest when they're completely upfront about what they want and how much they're spending. tell the shop guys what kind of mileage you do weekly and be painfully honest, don't try to impress them with inflated numbers. Tell them the kind of riding. Do you hammer, do you want to be in a race position, do you want I be relaxed? Combined with a budget it's pretty easy to find the right bike. Often with those boxes checked it's easy to get the choices down to one or two, and perhaps a used trade in we have.
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Old 05-16-15, 09:08 AM
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Thanks guys and nice humour lol and what about warranty? Is Cannondale a lifetime warranty? Or "limited warranty", what does this mean?
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Old 05-16-15, 09:12 AM
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I just went through a very similar experience.
I liked the Synapse a lot but ended up buying a Specialized Secteur Elite.
Don't think you can go wrong with either bike and the disc brakes on the Synapse are a nice feature imo.
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Old 05-16-15, 09:23 AM
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Originally Posted by marcusx View Post
Thanks guys and nice humour lol and what about warranty? Is Cannondale a lifetime warranty? Or "limited warranty", what does this mean?
Limited warranty means "read the fine print". It usually means that they will cover the frame, for life, for "normal wear and tear". If you back over your bike with a car, drive it into a ceiling while it's on your roof rack, ride it off the roof of your house, etc. -- you're SOL.
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Old 05-16-15, 11:13 AM
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Warranties on components are usually separate from the frame (I.e. You contact shimano if your shifter blows out, and Cannondale if your fork cracks)
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Old 05-16-15, 09:31 PM
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Originally Posted by CafeVelo View Post
Warranties on components are usually separate from the frame (I.e. You contact shimano if your shifter blows out, and Cannondale if your fork cracks)
That's how it works? I see, gotcha. Thanks.
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