Have you Tried to Return a Bike to Nashbar?
11-02-15, 07:21 PM
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Have you Tried to Return a Bike to Nashbar?
I plan to order a road bike from Nashbar, by tomorrow. I called customer support, to inquire about bikes return policy. The person told me that I can return the bike, any time, for any reason, and get a full refund. All I have to pay is $15 shipping to me, and $60 shipping back to them. This sounds good. I am not skeptical, yet I want to be reassured. Did any of you tried to return a bike to Nashbar? Thanks.
11-02-15, 07:24 PM
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I plan to order a road bike from Nashbar, by tomorrow. I called customer support, to inquire about bikes return policy. The person told me that I can return the bike, any time, for any reason, and get a full refund. All I have to pay is $15 shipping to me, and $60 shipping back to them. This sounds good. I am not skeptical, yet I want to be reassured. Did any of you tried to return a bike to Nashbar? Thanks.
11-02-15, 07:25 PM
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11-02-15, 07:29 PM
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11-02-15, 07:33 PM
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I ended up returning a pair powertap wheels to them after my wife popped 2 spokes in under 500 miles of use. No issues. Called them up, they told me what to do, I paid shipping back to them, they refunded me quickly the original purchase price.
11-02-15, 08:07 PM
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There is a guy one the forum who's carbon frame cracked after 3-4 years and 30k miles or something like that. He returned the bike and they sent him a complete brand new bike with newer, better components since his was no longer made,
Personally, I have returned small items for full refund from them even after moderate to heavy use simply because I wasn't satisfied. Never had a problem. Their return policy is on par with REI other then the fact that you may have to pay to ship it
Personally, I have returned small items for full refund from them even after moderate to heavy use simply because I wasn't satisfied. Never had a problem. Their return policy is on par with REI other then the fact that you may have to pay to ship it
11-03-15, 08:15 PM
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I returned wheels there years ago. No problem.
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11-03-15, 08:37 PM
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Yes, I too have used there return policy on two occasions with no issues whatsoever.
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11-04-15, 01:21 PM
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There is a guy one the forum who's carbon frame cracked after 3-4 years and 30k miles or something like that. He returned the bike and they sent him a complete brand new bike with newer, better components since his was no longer made,
Personally, I have returned small items for full refund from them even after moderate to heavy use simply because I wasn't satisfied. Never had a problem. Their return policy is on par with REI other then the fact that you may have to pay to ship it
Personally, I have returned small items for full refund from them even after moderate to heavy use simply because I wasn't satisfied. Never had a problem. Their return policy is on par with REI other then the fact that you may have to pay to ship it
Everybody occasionally needs to return items that looked good on the hanger at the store, and not so good the first time actually tried on at home. Not happy with the fit or the appearance? Return it, and get something else. But returning that tent, or snow skis, or a bicycle after 3-5 years of use? that's just plain dishonest. You would not have kept it, and used it for that long if it didn't work.
11-04-15, 01:38 PM
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I wouldn't trust them. They've only been around since 1973. Maybe after they've proven themselves not to be a fly by night.
11-04-15, 03:21 PM
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I just returned mine (used shipbike to ship it out), they received it monday and credited me today... Got one that was size too large for my kid.
11-04-15, 03:37 PM
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I returned a pair of shoes I bought through Nashbar with no trouble at all, even though I had worn them for a couple weeks before deciding I wasn't happy with the quality.
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11-04-15, 07:23 PM
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@Jarrett2 bought a bike from Nashbar and returned it. Don't think he had any issues. Of course they don't pick up the costs of shipping which can be considerable.
I've returned parts to Nashbar months after buying them, they never quibbled.
I've returned parts to Nashbar months after buying them, they never quibbled.
