Ever test ride at a bike shop and crash?
#1
Senior Member
Thread Starter
Join Date: Jun 2015
Posts: 3,466
Mentioned: 57 Post(s)
Tagged: 1 Thread(s)
Quoted: 1531 Post(s)
Likes: 0
Liked 7 Times
in
4 Posts
Ever test ride at a bike shop and crash?
I'm curious if anyone has ever asked to test ride a bicycle from a bike shop and crashed the bike by accident.
Supposing you weren't interested in the bicycle and this happened.. what would protocol be? How would the shop deal with this?
Supposing you weren't interested in the bicycle and this happened.. what would protocol be? How would the shop deal with this?
#2
TFO
my lovely spouse did that once 5+ years ago, fell in the parking lot and broke her wrist, later requiring plate, screws etc. Nothing was ever said about the bike
#3
Senior Member
Join Date: Mar 2013
Location: Wichita, KS.
Posts: 861
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 167 Post(s)
Likes: 0
Liked 11 Times
in
5 Posts
I never crashed but, the seat tube on a carbon bike I was test riding broke at very bottom of the insertion point of the seat post. It broke in about in a perfect straight line about ¾ away around the seat tube. The LBS only asked if I was ok.
#5
Buddy
Join Date: Aug 2007
Location: Toronto
Posts: 684
Bikes: 80s Gardin. Green fixed-gear. POS mountain bike.
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
I wonder if stores would have insurance to cover this. At least here, stores apparently have insurance to cover stuff that gets broken by customers by accident.
#6
Senior Member
Join Date: May 2008
Location: Zang's Spur, CO
Posts: 9,076
Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 3255 Post(s)
Liked 5,038 Times
in
2,604 Posts
I was testing a used car a long time ago.
Cruising down a fairly busy 2-lane road at 45mph...the hood popped open.
So there I am driving blind, trying to brake hard, and guess where my lane is while I get it stopped.
The wind did some damage to the hood & hinges.
Closed it, then drove slowly back to the dealer.
Cruising down a fairly busy 2-lane road at 45mph...the hood popped open.

So there I am driving blind, trying to brake hard, and guess where my lane is while I get it stopped.

The wind did some damage to the hood & hinges.
Closed it, then drove slowly back to the dealer.
#7
Senior Member
Join Date: May 2015
Location: Southern California
Posts: 254
Bikes: 2011 Specialized Roubaix Comp SRAM Rival, 2008 LeMond Victoire Dura Ace, 1994 Santana Sovereign Tandem, 1986 Specialized Rockhopper Comp Shimano Deore, 1975 Raleigh Super Course Mark II
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
I have to believe that a shop's business insurance would cover damage, and probably more. That's not to say a shop wouldn't suggest to you that you are liable, since they'd rather just collect from you than hassle with insurance, but that attitude would be the exception, I think (I hope!). Our retail business insurance provider understands what we do and what our risks as a business are, that's why they're in the insurance business-not to worry.
#8
Senior Member
Join Date: Jul 2014
Location: Florida
Posts: 1,296
Bikes: Colnago CLX,GT Karakoram,Giant Revel, Kona Honk_ Tonk
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Quoted: 149 Post(s)
Likes: 0
Liked 2 Times
in
2 Posts
Off subject but I could not resist. A few weeks ago, my neighbor called me while I was at work. He was taking his new Jag in for its first service. He was waiting at the red light to turn left into a dealership. A lady was test driving a new Land Rover with a sales person and was stopped behind him. A box truck crashed into the Land Rover, which crashed into my neighbors Jag. All three vehicles were totaled but nobody was hurt. The diver of truck was an illegal immigrant with no license and no insurance. According to my friend, he did apologize though.
My poor neighbor had to drive home in one of my company vans that day.
And thanks for putting the jinx on the rest of us for the next time with test out a bike.
My poor neighbor had to drive home in one of my company vans that day.

And thanks for putting the jinx on the rest of us for the next time with test out a bike.
#9
Senior Member
Thread Starter
Join Date: Jun 2015
Posts: 3,466
Mentioned: 57 Post(s)
Tagged: 1 Thread(s)
Quoted: 1531 Post(s)
Likes: 0
Liked 7 Times
in
4 Posts
No problem. I was thinking about test riding a bicycle that I know I couldn't afford without giving up a liver. Wondered how bad of a situation it would be if I perchance went down on it by accident.
Mostly I'm personally interested in trying DI2 just as a knowledge point.
Mostly I'm personally interested in trying DI2 just as a knowledge point.
#10
Senior Member
Join Date: Jul 2007
Posts: 7,562
Mentioned: 54 Post(s)
Tagged: 0 Thread(s)
Quoted: 1850 Post(s)
Liked 669 Times
in
423 Posts
Yes. Happened to me many many years ago. I was told to go ride around a parking lot, turned a corner and hit sand and the bike slid out from under me.
I was doing the test ride during my lunch break. I tore my work clothes up pretty good and ripped most of the skin off my hand. The bike suffered a scuff to the saddle and shift lever and one of the wheels was supposedly knocked out of true. Things got pretty contentious very quickly.
I was fairly young then, and ended up consulting with a lawyer, a friend of my father, who informed me that I was not liable for any of the damage, the shop was as part of its regular course of business. He also said that the shop should have had insurance to cover it, and that if I wanted, I was actually in position to sue the shop for my injuries and damages to my clothes... He also said I could sue the owner of the parking lot. The lawyer was also shocked that the shop did not require me to wear a helmet during the test ride.
I didn't want to sue. I ended up offering to pay the shop what I determined to be the difference between what they could get for the scratched parts versus what replacement parts would cost.
I was doing the test ride during my lunch break. I tore my work clothes up pretty good and ripped most of the skin off my hand. The bike suffered a scuff to the saddle and shift lever and one of the wheels was supposedly knocked out of true. Things got pretty contentious very quickly.
I was fairly young then, and ended up consulting with a lawyer, a friend of my father, who informed me that I was not liable for any of the damage, the shop was as part of its regular course of business. He also said that the shop should have had insurance to cover it, and that if I wanted, I was actually in position to sue the shop for my injuries and damages to my clothes... He also said I could sue the owner of the parking lot. The lawyer was also shocked that the shop did not require me to wear a helmet during the test ride.
I didn't want to sue. I ended up offering to pay the shop what I determined to be the difference between what they could get for the scratched parts versus what replacement parts would cost.
#11
well hello there
Join Date: May 2005
Location: Point Loma, CA
Posts: 15,415
Bikes: Bill Holland (Road-Ti), Fuji Roubaix Pro (back-up), Bike Friday (folder), Co-Motion (tandem) & Trek 750 (hybrid)
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Quoted: 497 Post(s)
Liked 317 Times
in
198 Posts
I went to an electric bike expo a couple weeks ago where there were over 100 different electric bikes to try.
They constructed a track around the parking lot that had ramps and jumps, which is not a good combo for newbies.
I was only there about 20 minutes and personally witnessed three accidents. No one seemed to care.
They constructed a track around the parking lot that had ramps and jumps, which is not a good combo for newbies.
I was only there about 20 minutes and personally witnessed three accidents. No one seemed to care.
__________________
.
.
Two wheels good. Four wheels bad.
.
.
Two wheels good. Four wheels bad.
#12
Senior Member
Join Date: May 2005
Location: La La Land (We love it!)
Posts: 6,301
Bikes: Gilmour road, Curtlo road; both steel (of course)
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 273 Post(s)
Likes: 0
Liked 10 Times
in
9 Posts
Are you hoping they will then sell it to you a discount since it had been in an accident..?
__________________
Today, I believe my jurisdiction ends here...
Today, I believe my jurisdiction ends here...
#13
Banned.
Join Date: Sep 2014
Posts: 790
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Protocol would be u just bought a bike ...
Ive raced & mechanic-ed motorcycles/bikes for decades.
We had a little old lady at a dealership pull out in front of a mechanic test riding a motocross bike.
Not only was he hurt and had medical bills but the owner took his paychecks to pay for the damage.
Legal, no but it was done.

I test rode one of these last summer at my dealership, nice bike electric shift 10K but i actually prefer my TARMAC.
If i wrecked the bike i would prolly had to get a loan to pay for it.
Ive raced & mechanic-ed motorcycles/bikes for decades.
We had a little old lady at a dealership pull out in front of a mechanic test riding a motocross bike.
Not only was he hurt and had medical bills but the owner took his paychecks to pay for the damage.
Legal, no but it was done.

I test rode one of these last summer at my dealership, nice bike electric shift 10K but i actually prefer my TARMAC.
If i wrecked the bike i would prolly had to get a loan to pay for it.
Last edited by CNC2204; 03-24-16 at 12:00 PM.
#14
Senior Member
Join Date: Mar 2015
Location: Quebec, Canada
Posts: 84
Bikes: Specialized Secteur Sport 2015, Vitus Zenium VRS 2014
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 17 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Last summer, the manager of this shop I go to often insisted I try his Nibali S-Works Tarmac. Everything went well but I almost crashed when I came back. What happened is I declipped my left foot while slowing down, then started falling on my right side with the bike.
Thankfully, I was able to declip my right foot just in time!
Thankfully, I was able to declip my right foot just in time!
#15
Administrator
Join Date: Feb 2005
Location: Delaware shore
Posts: 13,553
Bikes: Cervelo C5, Guru Photon, Waterford, Specialized CX
Mentioned: 16 Post(s)
Tagged: 0 Thread(s)
Quoted: 1082 Post(s)
Liked 1,995 Times
in
1,363 Posts
I was fairly young then, and ended up consulting with a lawyer, a friend of my father, who informed me that I was not liable for any of the damage, the shop was as part of its regular course of business. He also said that the shop should have had insurance to cover it, and that if I wanted, I was actually in position to sue the shop for my injuries and damages to my clothes... He also said I could sue the owner of the parking lot. The lawyer was also shocked that the shop did not require me to wear a helmet during the test ride.
#16
Senior Member
Join Date: Aug 2014
Location: Columbia, SC
Posts: 2,980
Bikes: 2014 Cannondale Synapse Carbon 4 Rival; 2014 Cannondale Trail 7 29; 1972 Schwinn Suburban, 1996 Proflex 756, 1987(?) Peugeot, Dahon Speed P8; 1979 Raleigh Competition GS; 1995 Stumpjumper M2 FS, 1978 Raleigh Sports, Schwinn Prologue
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 213 Post(s)
Likes: 0
Liked 4 Times
in
4 Posts
Hmm, the only experience I have is we had a demo carbon mountain bike at our shop that the head mechanic was riding, but they also rented it out. Some guy rented it, took it to the mountains, and while it was on the back of his truck backed up into a tree. I'm fairly certain we charged him for a new frame (which, of course was discounted to the actual cost) and we moved all of the old parts onto the new frame.
#17
Senior Member
Join Date: May 2005
Location: La La Land (We love it!)
Posts: 6,301
Bikes: Gilmour road, Curtlo road; both steel (of course)
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 273 Post(s)
Likes: 0
Liked 10 Times
in
9 Posts
Years ago I was in Austin and passed by a Harley Davidson shop. The belt-drive Low Rider had just come out and they had one on display.
When I expressed interest in the bike the sales guy tossed the keys and said, "take her out and see what you think!" Didn't ask for a license, insurance, or even if I knew how to ride a motorcycle!
Fortunately I did not crash but I've always wondered what would have happened if I had...,
When I expressed interest in the bike the sales guy tossed the keys and said, "take her out and see what you think!" Didn't ask for a license, insurance, or even if I knew how to ride a motorcycle!
Fortunately I did not crash but I've always wondered what would have happened if I had...,
__________________
Today, I believe my jurisdiction ends here...
Today, I believe my jurisdiction ends here...
#20
Senior Member
Join Date: Oct 2002
Location: Someplace trying to figure it out
Posts: 10,664
Bikes: Cannondale EVO, CAAD9, Giant cross bike.
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 67 Post(s)
Likes: 0
Liked 5 Times
in
4 Posts
No problem. I was thinking about test riding a bicycle that I know I couldn't afford without giving up a liver. Wondered how bad of a situation it would be if I perchance went down on it by accident.
Mostly I'm personally interested in trying DI2 just as a knowledge point.
Mostly I'm personally interested in trying DI2 just as a knowledge point.

BTW...a good salesperson will, with questions, prequalify you before you get on the bike. It is usually pretty easy to tell if you are serious versus a tire kicker.
#21
Senior Member
Join Date: Oct 2002
Location: Someplace trying to figure it out
Posts: 10,664
Bikes: Cannondale EVO, CAAD9, Giant cross bike.
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 67 Post(s)
Likes: 0
Liked 5 Times
in
4 Posts
Yes. Happened to me many many years ago. I was told to go ride around a parking lot, turned a corner and hit sand and the bike slid out from under me.
I was doing the test ride during my lunch break. I tore my work clothes up pretty good and ripped most of the skin off my hand. The bike suffered a scuff to the saddle and shift lever and one of the wheels was supposedly knocked out of true. Things got pretty contentious very quickly.
I was fairly young then, and ended up consulting with a lawyer, a friend of my father, who informed me that I was not liable for any of the damage, the shop was as part of its regular course of business. He also said that the shop should have had insurance to cover it, and that if I wanted, I was actually in position to sue the shop for my injuries and damages to my clothes... He also said I could sue the owner of the parking lot. The lawyer was also shocked that the shop did not require me to wear a helmet during the test ride.
I didn't want to sue. I ended up offering to pay the shop what I determined to be the difference between what they could get for the scratched parts versus what replacement parts would cost.
I was doing the test ride during my lunch break. I tore my work clothes up pretty good and ripped most of the skin off my hand. The bike suffered a scuff to the saddle and shift lever and one of the wheels was supposedly knocked out of true. Things got pretty contentious very quickly.
I was fairly young then, and ended up consulting with a lawyer, a friend of my father, who informed me that I was not liable for any of the damage, the shop was as part of its regular course of business. He also said that the shop should have had insurance to cover it, and that if I wanted, I was actually in position to sue the shop for my injuries and damages to my clothes... He also said I could sue the owner of the parking lot. The lawyer was also shocked that the shop did not require me to wear a helmet during the test ride.
I didn't want to sue. I ended up offering to pay the shop what I determined to be the difference between what they could get for the scratched parts versus what replacement parts would cost.
As far as a helmet, indeed we make people wear one. More knashing of teeth.
Retail...it is a blast, especially these days in the entitlement world.
BTW...we have signs on the top bike racks, "Do not take a bike off the top rack. Get a salesperson for assistance." Guy decides to take a Madone off the rack, drops the bike on to the rack and snaps the seat stay. Frame is toast. And the guy is trying to get out of the store as fast as he can.
#24
Farmer tan
The shop would be liable for your injuries. Even if you were an idiot rider.
Liability insurance is part of the coat of doing business-- which is factored into the mark-up.
Liability insurance is part of the coat of doing business-- which is factored into the mark-up.