I sent my HRM back to Polar on 6/4 by priority mail, they received it Monday 6/6. As of today, 6/16, I have yet to see it back. All I had them do was replace the battery. The only reason I sent it was because I searched around here & couldn't find one.

If they want people to send them in, why can't they offer better turn-around? Other brands are looking better all the time.

I took mine to a jeweler. $10 while I waited.

I've been thinking of going the local jeweler route myself. How much is Polar charging in addition to the money you pent on postage?

It's was only like $10 plus $2.95 shipping, but I figured it would only take a week, & by the time I had to mess around to find someone that had a battery I'd be better off sending it. Plus I figured paying for priority shipping to them would help.

Think I'll order a few replacements off ebay just to keep on hand, then take it to the jeweler I (or should I say my wife) do business with.

Did he have the battery, or did you provide it?

He had the battery.