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Al Specialized Secteur Weld Rusting

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Al Specialized Secteur Weld Rusting

Old 09-06-18, 05:45 AM
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Al Specialized Secteur Weld Rusting

Guys,
I don't ride it often and keep it indoors in a controlled temp/humidity environment. I am fussy about my bikes and it is always kept clean. Have loved the bike btw, essentially a heavier Roubaix with great ride quality.

At some point, this rust may pop through the paint and show rust. I believe this is imminent.

Please let me know what you think if you have any experience. I have never run into this issue before.

Thanks.

Last edited by Campag4life; 09-09-18 at 04:51 AM.
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Old 09-06-18, 08:20 AM
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Last edited by noodle soup; 09-10-18 at 10:48 AM.
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Old 09-06-18, 08:21 AM
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Specialized are ass munchers when it comes to warranty claims on original owners. I shudder to think how they would treat 2nd hand buyers. Bring it to a dealer, but I would not tell them I got it from a friend.
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Old 09-06-18, 08:44 AM
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Thanks guys, appreciate the input.

Last edited by Campag4life; 09-09-18 at 04:47 AM.
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Old 09-06-18, 08:55 AM
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Aware that aluminum corrodes. Unaware that aluminum or welds on aluminum tubing would "rust".
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Old 09-06-18, 08:56 AM
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Old 09-06-18, 09:00 AM
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Originally Posted by chainwhip
Aware that aluminum corrodes. Unaware that aluminum or welds on aluminum tubing would "rust".
We were being nice to a respected longtime forum member. He is aware that only iron(and iron alloys) will rust.
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Old 09-06-18, 09:10 AM
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Depending on what was used in the weld, electrolytic (galvanic) corrosion is probably what is going on, and suggests an incompetent welding process was employed.
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Old 09-06-18, 09:39 AM
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Can you have your friend manage the warranty process for you? That does look like factory damage, not anything you would have done.

AFAIK Specialized is particularly stubborn about warranty service on second hand frames.
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Old 09-06-18, 09:45 AM
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I would still try. That is clearly not a wear and tear item. There is definitely some manufacturing defect.
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Old 09-06-18, 09:47 AM
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If this is a faulty weld process, chances are there are a whole lot more like this out there. They might have had a recall or exchange program.
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Old 09-06-18, 10:09 AM
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Last edited by noodle soup; 09-10-18 at 10:46 AM.
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Old 09-06-18, 10:35 AM
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I am guessing that getting this handled will take patience and persistence. Start with the local dealer. Take the bike there and show it to them. From the pictures, I think it's pretty clear its a manufacturing defect and not caused by mis-use. They will submit to Specialized and likely find a reason to deny the claim. Don't give up.

Go direct to Specialized customer relations or whoever. Send high resolution photos. Talk directly to them and be as factual as possible. Don't yell or threaten. If you don't get satisfaction, find the next person up the chain. Keep going till you find someone that realizes that they need to make good on this.

The process could take months but I think there is a reasonable chance you can get this fixed assuming you don't get tired of it all and give up.
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Old 09-06-18, 10:38 AM
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Last edited by noodle soup; 09-10-18 at 10:48 AM.
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Old 09-06-18, 12:02 PM
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Warranty replacement is not going to happen unless you have a great relationship with a local dealer and they're willing to got to bat for you.

Specialized bicycles are sold exclusively through our network of Authorized Specialized Dealers. Specialized Bicycle Components, Inc. provides each original retail purchaser of a new Specialized bicycle or frameset a limited warranty against defect in materials and workmanship as follows:

LIFETIME



„ Frames and forks on complete bicycles and framesets for the lifetime of the original owner (subject to exclusions under the 1 and 5 Year periods below).
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Old 09-06-18, 02:16 PM
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If you like it and want to keep it for some time I would strip the paint off and repaint it.
Otherwise just keep using it.
Can't imagine you would get much success with a warranty claim.
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Old 09-07-18, 06:13 AM
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That sucks. I hope a LBS helps you out with a claim.
I have a Secteur Elite that I bought new in 2015 and have not had any issues. But I will pay a little more attention now.

Last edited by downhillmaster; 09-07-18 at 07:39 AM.
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Old 09-07-18, 10:46 AM
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I was asked for original receipts for a warranty claim.

And the warranty only applies to the original owner. Your LBS may fight for you, but don't expect Specialized, or any manufacturer really, to honor the warranty to a second owner.

(If you wonder why warranties only apply to original owners, it's because they are supposed to be selling features to get you to buy the item from the manufacturer. Most don't expect to have to file warranty claims, and in many cases, the most reliable operations offer the worst warranties. For example, Hyundai and Kia built their business on 10-year, 100,000 mile warranties that far exceeded what Honda or Toyota were offering. When you buy a bike second hand, the essentially misses out on a sale, hence no warranty support.)
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Old 09-07-18, 11:17 AM
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Originally Posted by noodle soup
In all the times that I have warrantied a bike or part, while working for a shop, I cannot remember one time when the manufacturer ever asked to see the actual sales receipt. They've always trusted the word of the shop making the claim. If you are close with the LBS, they might do you a solid.
I agree, give it a shot, OP.
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Old 09-07-18, 01:42 PM
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might just be under paint corrosion, strip it, (off those spots) if not a big erosion,
send it off for powder coating and the refinish prep will take it down to bare metal
, which is how the powder sticks , (via static electricity)
and then powder is cooked to it's melting point.
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Old 09-07-18, 09:10 PM
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I'm sorry to hear about this. I remember your write-up about that frame when you got the bike and put your own components on it. It influenced my decision to get one also. I have the exact same frame, a 2014 Secteur Elite in size 54, which I received as a warranty replacement for a 2004 Sequoia Elite that developed a crack in the frame. I'm going to bring the bike in and give it the twice over with a flashlight to see if I can see any problems like this.

Best of luck with the warranty replacement option.

EDIT: Just looked it over and didn't see any bubbling paint or anything. Thank God! This is the only bike out of five I keep indoors all year.

At least in my case, I am the original owner of the Sequoia and I've kept the warranty replacement receipt for the Secteur frameset. Still though, I'm keeping my fingers crossed and will inspect the frame regularly from here on out.

Last edited by Doctor Morbius; 09-07-18 at 09:29 PM.
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Old 09-08-18, 09:50 AM
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To melt the polyester powder, heat needs to be 400F at least,
Probably best, go to a liquid paint on Carbon Composites..
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Old 09-08-18, 04:05 PM
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Old 09-08-18, 05:13 PM
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