Go Back  Bike Forums > Bike Forums > Road Cycling
Reload this Page >

Specialized Issue Product Safety Recall For Select Roubaix, Ruby, Diverge, and Sirrus

Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

Specialized Issue Product Safety Recall For Select Roubaix, Ruby, Diverge, and Sirrus

Old 01-11-19, 07:07 PM
  #26  
Campag4life
Voice of the Industry
 
Campag4life's Avatar
 
Join Date: May 2007
Posts: 12,599
Mentioned: 18 Post(s)
Tagged: 0 Thread(s)
Quoted: 1184 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by velopig View Post
I regret not reviewing the musings of the “Voice of the Industry” prior to my upgrading my Super Record Colnago C60 to a S-Works Roubaix. I have been riding regularly since the mid 70’s including a few years of failed racing. Now I realize I am just a gullible fool bamboozled by the marketing geniuses at Specialized. In fact I am such a dope that I also purchased a Diverge then proceeded to ride it self supported from Lisbon to Girona. I assume some form of psychotherapy is now required to help me understand why I find such enjoyment from riding my Future Shock equipped bicycles.

Back to You Tube for me to see what else I need to learn.

Not really complicated. Same reason you don't see many 80 y.o.'s on a dropbar bike.
Campag4life is offline  
Old 01-12-19, 12:10 PM
  #27  
Garhel
Newbie
 
Join Date: Dec 2017
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
I'd put my Roubaix in the top two cycling purchases i've ever made, I love it, but each to their own. Rode mine the 20 miles to my local dealer this morning, will be ready for me to pick up on Friday when I'm back in the UK from a business trip. Against all the odds I didn't die, despite the slightly scary words in the announcement. Seems like Specialized are dealing with this pretty well.
Garhel is offline  
Old 01-14-19, 03:32 PM
  #28  
MattTheHat 
Senior Member
 
MattTheHat's Avatar
 
Join Date: Aug 2018
Location: Allen, TX
Posts: 437

Bikes: '19 Canyon Endurace, '18 Specialized Diverge Comp, '19 Trek X-Caliber 7

Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 112 Post(s)
Liked 7 Times in 6 Posts
I love my Diverge Comp. I've put over 2300 miles on it in the past 4 and a half months. After calling a couple of dealers this weekend, the basic story is that they have parts on order but have no idea when they'll start receiving them nor when they'd be able to get to my bicycle. It's more than a little frustrating to have spent a fair chunk of change on a bicycle that Specialized is advising I don't ride. I'm equally irritated that the selling dealer seems so unaffected, though I understand their hands a re a bit tied.

It sure calls into question the whole "LBS support" idea, I can tell you that!


-Matt
__________________
MattTheHat is offline  
Old 01-17-19, 07:24 PM
  #29  
tedder987
Senior Member
 
Join Date: Oct 2016
Posts: 100
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 27 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Got mine ('17 Roubaix comp) back yesterday with the new collar. I can't tell the difference (big surprise) and the old collar they removed showed no issues. The new parts are filtering into the shops...
tedder987 is offline  
Old 01-17-19, 08:12 PM
  #30  
Champlaincycler
Senior Member
 
Join Date: May 2011
Location: Adirondacks
Posts: 222

Bikes: 2018 Diverge Comp, 2016 Specialized SL4 Comp,

Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 23 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
This is not a future shock issue, its about the collar on the steering tube on bikes that have future shock. I get it that some of the bike sophisticates just hate FS, but that's really not the issue here. Specialized has stepped up , done the right thing and voluntarily issued a recall based on a very few instances of steering tube collars that degraded from sweat dropping on them over time. Its not that big of a deal and ,while I'll get mine fixed, it's not likely that I'd ever have issues if I didn't. There's a lot of future shock hate here, some of it legitimate, but please don't let this degrade to that conversation because its not about FS. Resume the hate on another thread.
.
Champlaincycler is offline  
Old 01-17-19, 08:42 PM
  #31  
Sy Reene
Advocatus Diaboli
 
Sy Reene's Avatar
 
Join Date: Feb 2015
Location: Wherever I am
Posts: 4,593

Bikes: Merlin Cyrene, Nashbar steel CX

Mentioned: 8 Post(s)
Tagged: 1 Thread(s)
Quoted: 2140 Post(s)
Likes: 0
Liked 16 Times in 16 Posts
I do think Specialized has done all the right things. However, I don't see why it isn't a Future Shock issue. Do bike that don't have FS have this issue? Those trying to make this an issue is in the vein of manufacturers designing things that cause more problems than they solve. Not saying FS is one of those things necessarily, but in general, this theme is worthy of discussion. BMC seatposts/clamp designs come to mind.
Sy Reene is offline  
Old 01-18-19, 09:47 AM
  #32  
g321
Newbie
 
Join Date: Mar 2018
Location: SF Bay Area
Posts: 2

Bikes: Specialized Roubaix & Tarmac

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
To add to what others have said as to the cause of the recall, the mechanic told me salt was a factor in causing the corrosion issue. He had heard the most common cause was people using their bikes on indoor trainers and sweating profusely (I use a spin bike and I can attest to sweating about 10X more than when riding outside). As he put it "sweat gets everywhere so yes it is possible for it to affect the collar". Since I ride on a bike trail that's prone to sea water splashes, I decided to stop riding it and have the bike worked on ASAP; I have 10K miles on the Roubaix but I didn't want mile 10,001 to be the mile when there's a catastrophic failure.

Edit: Picked up the bike and talked to the mechanic again. He said the Specialized rep reported three incidents of failure and all bikes were used extensively on an indoor trainer. I got a chance to see the difference between old and replacement collars and the bolt (facing the drive side) appears to be a little longer. Any other differences were too subtle for my eyes to pick up. Oddly the mechanic said the new torque spec to tighten the bolt is 4nm (I think the original spec was like 6.2nm).

Last edited by g321; 01-18-19 at 06:29 PM. Reason: Update
g321 is offline  
Old 01-19-19, 05:21 AM
  #33  
Sy Reene
Advocatus Diaboli
 
Sy Reene's Avatar
 
Join Date: Feb 2015
Location: Wherever I am
Posts: 4,593

Bikes: Merlin Cyrene, Nashbar steel CX

Mentioned: 8 Post(s)
Tagged: 1 Thread(s)
Quoted: 2140 Post(s)
Likes: 0
Liked 16 Times in 16 Posts
Originally Posted by g321 View Post

Edit: Picked up the bike and talked to the mechanic again. He said the Specialized rep reported three incidents of failure and all bikes were used extensively on an indoor trainer. I got a chance to see the difference between old and replacement collars and the bolt (facing the drive side) appears to be a little longer. Any other differences were too subtle for my eyes to pick up. Oddly the mechanic said the new torque spec to tighten the bolt is 4nm (I think the original spec was like 6.2nm).
It's nice to hear that Specialized is recalling and fixing this issue. Especially in light of their warranty itself excludes corrosion, and at some point, Zwift fwiw, put out this list of brands that are "friendly" vs "unfriendly" with respect to covering bikes that are used on trainers.

https://zwiftinsider.com/trainer-use-warranty/
Sy Reene is offline  
Old 01-21-19, 02:09 PM
  #34  
sirkaos
Senior Member
 
sirkaos's Avatar
 
Join Date: Dec 2016
Location: Santa Clarita, CA
Posts: 133

Bikes: 2017 Specialized Roubaix Expert, Surley Karate Monkey 29er hard tail

Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 77 Post(s)
Likes: 0
Liked 1 Time in 1 Post
Originally Posted by Champlaincycler View Post
This is not a future shock issue, its about the collar on the steering tube on bikes that have future shock. I get it that some of the bike sophisticates just hate FS, but that's really not the issue here. Specialized has stepped up , done the right thing and voluntarily issued a recall based on a very few instances of steering tube collars that degraded from sweat dropping on them over time. Its not that big of a deal and ,while I'll get mine fixed, it's not likely that I'd ever have issues if I didn't. There's a lot of future shock hate here, some of it legitimate, but please don't let this degrade to that conversation because its not about FS. Resume the hate on another thread.
.
+1
If anyone has any documentation on the new torque, please post. Any idea what the "T73" means stamped on the side of the new collar?

FYI, I bought a spare FS for $80 and when I get to the 500 hours recommended service time interval, I swap out the FS units and send it in to Specialized for service. It requires special tooling to disassembly and reassemble. 500 hours is about a calender year for me, around 4K miles. I service the head tube bearings twice a year and clean, lube, paste, torque everything at that time. Absolutely no issues!

Last edited by sirkaos; 01-21-19 at 02:12 PM.
sirkaos is offline  
Old 01-22-19, 10:06 AM
  #35  
FlashBazbo
Chases Dogs for Sport
 
FlashBazbo's Avatar
 
Join Date: Feb 2007
Location: Middle Tennessee
Posts: 3,979

Bikes: BMC SLR01 TeamMachine Disk Di2; OPEN new U.P. Di2; Specialized E5 Allez Sport "Ugly Bike"

Mentioned: 8 Post(s)
Tagged: 0 Thread(s)
Quoted: 778 Post(s)
Liked 10 Times in 7 Posts
Originally Posted by sirkaos View Post
+1
Any idea what the "T73" means stamped on the side of the new collar?
T73 is a heat treatment that is used to make 7075 aluminum alloys resistant to corrosion. I suspect the new collars are T73 treated and the old ones were not.
FlashBazbo is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.