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Question regarding a warranty claim

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Question regarding a warranty claim

Old 06-09-19, 07:00 PM
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Question regarding a warranty claim

This is a Shimano Ultegra hydro shifter on my 6-week old Giant Revolt gravel bike. Should warranty claim be through Giant or Shimano? And no I did not
crash or bump into anything.
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Old 06-09-19, 08:04 PM
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Call the retailer and have them process the warranty.
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Old 06-09-19, 09:06 PM
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Yup, talk to the place where you got it.
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Old 06-09-19, 09:22 PM
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Definitely a warranty claim in my book. Take it back to the shop.
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Old 06-11-19, 06:28 AM
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All of the above. Go through the channels.
BDop Cycling Company Ltd.: bdopcycling.com, facebook

BDop DEALERS Site: dealers-bdopcycling.com
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