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Direto (1st version) versus Direto X

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Direto (1st version) versus Direto X

Old 11-15-19, 01:00 PM
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whitemax
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Direto (1st version) versus Direto X

So I rode my first Direto for 1 year and 8 months before the belt broke. The trainer is warranted for 2 yrs. and they sent me a free belt no problem. Put it on and the offset value set spot on. Rode Zwift on it for two weeks before it made noise which turned out to be the belt coming slightly out of the grooves on the pulley wheel. This happened multiple times and then the trainer started to give for a split second (for lack of better word) on both sides of the pedal stroke at the 12 o’clock position. Sent Elite a video and they are sending me a brand new trainer with upgrade to the X model, and with new two year warranty. Wow, can’t ask for better than that. The X is supposed to be more power accurate, increased slope, and with higher max power, and also supposed to be quieter. None of that really matters to me but quieter is always a good thing though the original was certainly acceptable. Curious if there are other X users here and impressions. Also wondering why the Elite app asks for wheel circumference. What difference would that make given it is direct drive and there is no back wheel used? Never been able to ascertain what is the correct value to enter.
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Old 11-15-19, 01:09 PM
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Dan333SP
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Don't know about the X, but that's great customer service.
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Old 11-15-19, 01:38 PM
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Great customer service from Elite. I also have a first year Direto that seems to be working well (fingers crossed)


As for wheel circumference, I think some software uses this to determine a wheel speed? I believe Rouvy wanted that number entered in its software.

You can find a lot of info buried on the Elite forums: https://forum.elite-it.com/viewtopic.php?f=13
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Old 11-15-19, 01:51 PM
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Originally Posted by mvnsnd View Post
Great customer service from Elite. I also have a first year Direto that seems to be working well (fingers crossed)


As for wheel circumference, I think some software uses this to determine a wheel speed? I believe Rouvy wanted that number entered in its software.

You can find a lot of info buried on the Elite forums: https://forum.elite-it.com/viewtopic.php?f=13
I have searched all through those pages and never could find a definitive answer though others have asked the same question. Certainly makes sense for a non gps bike computer but as long as one is using a 700c wheel on a direct drive trainer, what difference would it make?
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Old 11-15-19, 02:06 PM
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I think it is based on the inside belt system gear ratios, but don't quote me on that.
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Old 11-15-19, 04:05 PM
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Originally Posted by mvnsnd View Post
I think it is based on the inside belt system gear ratios, but don't quote me on that.
That sounds plausible. But if so, why not just put the value to be entered into the maual? For ex., if using 700c sized wheel as most will be using, why not put the value in the manual? Elite is a good company in support of their trainers but writing to them is an effort in futility in most cases. In my experience, they answer questions only partially as if they don't understand what is being asked which necessitates mulitple emails across a number of days which is very frustrating. They could certainly do a better job of writing the manual too. There is absolutely no mention in the X manual of what the offset value is or what to do if it is off the factory set value. Does it need to be adjusted if off by 3....5....10? And if so, how to do it? They put a sticker over the adjustment bolt and the manual says the warranty is voided if the sticker is broken through. If offset value needs to be changed, the owner is to call Elite for technical advise on how to adjust it. Is the warranty then voided? It's pretty simple really, loosen the lock bolt and then the adjustment bolt can be tightened. Why this is not in the manual just escapes me. If you go to the Elite Direto forums, you'll see numerous questions about it and they never seem to be able to answer the questions properly so people keep asking the same questions about it. Very frustrating and a waste of time for both Elite and the owner as well. And for heavens sake, the need to put that damn offset value sticker on the top of the trainer instead on the bottom.
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Old 11-16-19, 08:37 PM
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I think it broadcasts a Speed number. Some of Elite's electronics are.... basic. I had a low end Qubo unit, which had the wrong wheel circumference number baked in there somewhere. I could do hundreds of miles an hour,but I couldn't update that value.
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Old 11-17-19, 06:19 PM
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Originally Posted by jfranci3 View Post
I think it broadcasts a Speed number. Some of Elite's electronics are.... basic. I had a low end Qubo unit, which had the wrong wheel circumference number baked in there somewhere. I could do hundreds of miles an hour,but I couldn't update that value.
Pretty sure it does relative to the tightness of the tension belt. Since there are so many questions asked about offset in general, it just seems as if they would put some info about it in the manual rather than the owner having to go through numerous emails back and forth to Elite (which are answered by folks in Italy who don’t seem to have a very good grasp of English).
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Old 11-17-19, 06:21 PM
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Originally Posted by mvnsnd View Post
Great customer service from Elite. I also have a first year Direto that seems to be working well (fingers crossed)


As for wheel circumference, I think some software uses this to determine a wheel speed? I believe Rouvy wanted that number entered in its software.

You can find a lot of info buried on the Elite forums: https://forum.elite-it.com/viewtopic.php?f=13
Well what value are you using?
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Old 11-18-19, 12:14 PM
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I would have to look it up. I don't use the myEtraining software beyond once in a while doing a spin down calibration. I don't think I have aver changed it from the default value.
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