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New bike day goes wrong

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Road Cycling ďIt is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.Ē -- Ernest Hemingway

New bike day goes wrong

Old 07-22-23, 08:00 AM
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Originally Posted by jadmt
I ordered a Canyon Endurace on Wednesday and fedex shows it just arrived (6:49 local time) at my local fedex destination center..wish they were open or delivered on saturdays....I did find the stock thing on the website was kind of wonky. I would check and it would say out of stock or more on the way and a few minutes later I would check and it would say 2 or 3 or 4 in stock. I think what happens is people would put them in their shopping cart and they would tie them up for a certain amount of time. I know I ordered mine it showed 2 available and a few minutes earlier it showed out. as soon as I put mine in the shopping cart I checked from my other computer and it showed 1 avail. I bought it and looked again and it showed 3 so kind of wonky no doubt. within a few minutes of completing the purchase I got notification my order was confirmed.....while typing this I got an email saying my bike was out for delivery...Fedex must be delivering on Saturdays now...fingers crossed
I am sure everything will go smoothly for you. I am just the type of guy that has this luck. I really wished the Endurace would have worked out for me as I love the bike and it was a much better value than what I ended up with. Post a review after you get some miles on it.

Originally Posted by Sy Reene
When you get it, make sure to put it somewhere with plenty of sun.. and you'll want to water it daily.
heís getting the plant 😂
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Old 07-22-23, 04:45 PM
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Originally Posted by Trey83
I am sure everything will go smoothly for you. I am just the type of guy that has this luck. I really wished the Endurace would have worked out for me as I love the bike and it was a much better value than what I ended up with. Post a review after you get some miles on it.


heís getting the plant 😂
dammit....

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Old 07-22-23, 06:44 PM
  #203  
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Originally Posted by jadmt
dammit....

😂👍
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Old 07-22-23, 07:19 PM
  #204  
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Originally Posted by Trey83
😂👍
I was amazed it showed up early and exactly what it was supposed to be. rides and fits great. 100% glad I went with the small. If there is one thing I don't love it is the seat but I am going to give it a few hours to see if it gets better.


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Old 07-22-23, 08:26 PM
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Originally Posted by Bah Humbug
Canyon intern: "This guy ordered a small and is returning a medium! Back it goes."
Puts in in mind of Probikekit when they sent me white shoes with no pedals instead of the black shoes with pedals included that I ordered (on sale).
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Old 07-23-23, 07:33 AM
  #206  
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Originally Posted by jadmt
I was amazed it showed up early and exactly what it was supposed to be. rides and fits great. 100% glad I went with the small. If there is one thing I don't love it is the seat but I am going to give it a few hours to see if it gets better.


I am glad everything went smoothly for you. How was the first ride?
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Old 07-23-23, 08:34 AM
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Originally Posted by Trey83
Update: this transaction has been the gift that keeps on giving. Now FedEx delivered a living plant that has been relabeled as my bike return. You canít make this stuff up.




Wow, check Social Media for a FedEx employee riding a new Medium Canyon...
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Old 07-23-23, 10:56 AM
  #208  
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Originally Posted by Trey83
I am glad everything went smoothly for you. How was the first ride?
just got in from doing a 47.6 mile ride. loving it so far. only thing I don't love is the seat. I will probably give it a few more rides and if it does not feel better will replace it. it sure feels great otherwise.
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Old 07-23-23, 12:02 PM
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Originally Posted by jadmt
my money is on there will be two left shoes in the box.
Or a fern...
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Old 08-03-23, 06:39 AM
  #210  
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Just wanted to update something. Yesterday I read in a post that Canyon had lowered the price of the CF8 $300. Last evening I emailed canyon and said I was really happy with my bike but was disappointed that I missed the sale price and this morning I got notification that they have issued a $300 refund. Pretty good in my book.
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Old 08-03-23, 03:28 PM
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Ok this is crazy they refunded me another $100 so I got the ultegra for $100 less than the 105 equipped bike. I checked a bit ago and the cf8 was listed at 2099 so I called and they said yup you have get the money back as they have a 30 day price match.
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Old 08-03-23, 08:53 PM
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Originally Posted by jadmt
Ok this is crazy they refunded me another $100 so I got the ultegra for $100 less than the 105 equipped bike. I checked a bit ago and the cf8 was listed at 2099 so I called and they said yup you have get the money back as they have a 30 day price match.
The depth of their evilness has no limit ... emoji.
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Old 08-04-23, 06:44 AM
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Originally Posted by jadmt
only thing I don't love is the seat.
I'm glad it worked out for you! My Endurace saddle got replaced after my first ride.
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Old 08-04-23, 11:37 AM
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Originally Posted by BTinNYC
I'm glad it worked out for you! My Endurace saddle got replaced after my first ride.
definitely could be used as a torture device. I gave it about 300 miles and tapped out.

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Old 09-01-23, 03:14 PM
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Same situation

Originally Posted by Trey83
I was quite excited that my new bike was scheduled to be delivered today. I ordered a Canyon Endurace CF 105 Di2. When I got home I opened the box to find a nicely packed light blue shiny new bike. I get to the point where I am installing the seat and post and notice an M on the seat tube. Only problem is I ordered a small. They sent me the wrong size and now I see that the size I ordered is out of stock. I am gutted. I donít know if I should take it to the lbs for a bike fit (which I intended to do anyway) and see if we can make it work or send it back to Canyon. I have no idea what the return/exchange process is like with Canyon. Ugh, so disappointed.
I received Large instead of M.

What did you do after you received wrong size?

Thank you.
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Old 09-01-23, 03:18 PM
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Originally Posted by LCEV
I received Large instead of M.

What did you do after you received wrong size?

Thank you.
read the thread he documents everything he did...
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Old 09-05-23, 12:32 PM
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Originally Posted by LCEV
I received Large instead of M.

What did you do after you received wrong size?

Thank you.
The 214 posts above yours should explain the procedure pretty well.
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Old 09-07-23, 12:54 PM
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Originally Posted by PeteHski
Probably about the same odds of ordering a plant and receiving a bike.
This thread is right up there in the hall of fame with "I set my wheel on fire".

I'm trying to decide if I should order a Neuron 9, which is on sale, and free delivery (although I might prefer to drive there and pick it up). Do you like yours (I realize it is a previous gen.)?
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Old 09-07-23, 02:54 PM
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Originally Posted by Polaris OBark
... I'm trying to decide if I should order a Neuron 9, which is on sale, and free delivery (although I might prefer to drive there and pick it up). ...
Canyon's Carlsbad showroom is on the way to my old office, so I had considered the same, but Canyon told me that it does not allow order pickup there.
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Old 09-07-23, 03:12 PM
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Originally Posted by Polaris OBark
This thread is right up there in the hall of fame with "I set my wheel on fire".

I'm trying to decide if I should order a Neuron 9, which is on sale, and free delivery (although I might prefer to drive there and pick it up). Do you like yours (I realize it is a previous gen.)?
LOL!

Yeah I love the Neuron. Easily the most versatile mtb Iíve owned. It replaced my longer travel 2015 Specialized Enduro Expert. The Neuron frame geometry is actually quite similar to Enduro bikes of that era before they went ultra-long and slack. Itís lighter than my Enduro, with better component spec for the same price and I set all my local trail PRs on it. It excels on tight singletrack and climbs much better than my Enduro did. I easily cleaned a few climbs that were previously my nemesis. Itís pretty good descending too and doesnít give much away to longer travel rigs. I think itís a pretty solid all-rounder and hasnít missed a beat.

Last edited by PeteHski; 09-08-23 at 02:50 AM.
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Old 09-13-23, 04:27 PM
  #221  
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Originally Posted by LCEV
I received Large instead of M.

What did you do after you received wrong size?

Thank you.
Well first of all, donít return a plant in place of your bike. They donít accept plant returns.

I am sure you already have but just call their customer service and they will provide a label and refund you for the bike once they get it back. Then you have to place another order for the bike.
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Old 09-13-23, 07:58 PM
  #222  
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Originally Posted by Trey83
Well first of all, donít return a plant in place of your bike. They donít accept plant returns..
Wrong kind of plant, huh?
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Old 09-14-23, 03:24 AM
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Originally Posted by Trey83
Well first of all, donít return a plant in place of your bike. They donít accept plant returns.
LOL! That is class.
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