E-mailing bikesdirect
08-09-05, 10:27 PM
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E-mailing bikesdirect
Anyone ever emailed bikesdirect and got a response? I emailed today and my message was bounced. Was wondering if this is normal or just a temporary server problem. Would be a shame because I had a simple question, and very close to pulling the trigger on the Le Champion SL.
08-09-05, 10:28 PM
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I have had a lot of email contact with them...sales@bikesdirect.com
08-09-05, 10:49 PM
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If you are having trouble, I would try emailing one of their affiliates that sell their bikes on Ebay; like SPRTYMAMA or bikesdirectbikes. I bought my bike (2005 Mercier Corvus AL) from SPRTYMAMA; and asked her tons of questions about my bike before my purchase, and she promptly emailed me back every time, talked with her prolly a handfull of times before and after my purchase, she was really helpful, this is really a run on sentence.
08-09-05, 10:55 PM
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Ok thanks, musta been a server problem I'll try it again. I've bought from SPRTYMAMA before and she was super nice as well.
08-10-05, 06:30 AM
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i ordered my bike from them late monday night and quickly got the email confirmation of the order....
i replied to the email - sales@bikesdirect.com - first thing tuesday morning with a question and have not heard back....
your bounce back should have some clue as to why the mail did not get there. but i never got a bounce back. could be a thousand reasons to explain this, and most of them are beyond anyone's control, but would be nice to know someone is there other than the computer that processes your credit card payment...
i replied to the email - sales@bikesdirect.com - first thing tuesday morning with a question and have not heard back....
your bounce back should have some clue as to why the mail did not get there. but i never got a bounce back. could be a thousand reasons to explain this, and most of them are beyond anyone's control, but would be nice to know someone is there other than the computer that processes your credit card payment...
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Tom Hagen: 'Thank you for the dinner and a very pleasant evening. If your car could take me to the airport - Mr. Corleone is a man who insists on hearing bad news immediately.'
08-10-05, 07:00 AM
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I emailed them a question reguarding a bike over a week ago and have received no response. Oh well no big loss.
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08-10-05, 07:26 AM
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Originally Posted by Ostuni
i ordered my bike from them late monday night and quickly got the email confirmation of the order....
i replied to the email - sales@bikesdirect.com - first thing tuesday morning with a question and have not heard back....
your bounce back should have some clue as to why the mail did not get there. but i never got a bounce back. could be a thousand reasons to explain this, and most of them are beyond anyone's control, but would be nice to know someone is there other than the computer that processes your credit card payment...
i replied to the email - sales@bikesdirect.com - first thing tuesday morning with a question and have not heard back....
your bounce back should have some clue as to why the mail did not get there. but i never got a bounce back. could be a thousand reasons to explain this, and most of them are beyond anyone's control, but would be nice to know someone is there other than the computer that processes your credit card payment...
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08-10-05, 08:56 AM
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I've emailed them quite a few times and each time, except one, I got a quick response. Don't know if this has anything to do with it, but the one non-response was a question regarding what would happen should warranty issues arise in the future.
08-10-05, 01:25 PM
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Well, it was just a temporary server problem it seems. I got a reply this morning. As I was afraid, sounds like they are very close to selling out the Le Champion SL's. Time to sell some stuff quick so I can afford to order one!
08-10-05, 01:42 PM
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still no reply to mine from bikesdirect, BUT, did get email notification from ups that my moto is scheduled to be delivered 8/15....
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Tom Hagen: 'Thank you for the dinner and a very pleasant evening. If your car could take me to the airport - Mr. Corleone is a man who insists on hearing bad news immediately.'
Tom Hagen: 'Thank you for the dinner and a very pleasant evening. If your car could take me to the airport - Mr. Corleone is a man who insists on hearing bad news immediately.'
08-10-05, 04:39 PM
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Originally Posted by Ostuni
still no reply to mine from bikesdirect, BUT, did get email notification from ups that my moto is scheduled to be delivered 8/15....
08-10-05, 06:54 PM
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Originally Posted by iansir
Anyone ever emailed bikesdirect and got a response? I emailed today and my message was bounced. Was wondering if this is normal or just a temporary server problem. Would be a shame because I had a simple question, and very close to pulling the trigger on the Le Champion SL.
08-10-05, 07:41 PM
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DAMN DAMN DAMN
I was ready to order Le Champion SL tonight in 54cm. Between lunchtime and the time I got home someone got he last one!!!
I was ready to order Le Champion SL tonight in 54cm. Between lunchtime and the time I got home someone got he last one!!!
08-10-05, 08:01 PM
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Originally Posted by wsexson
So which Moto are you getting?
for more info, see this thread by fmw and this thread by ravenmore.
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Tom Hagen: 'Thank you for the dinner and a very pleasant evening. If your car could take me to the airport - Mr. Corleone is a man who insists on hearing bad news immediately.'
Tom Hagen: 'Thank you for the dinner and a very pleasant evening. If your car could take me to the airport - Mr. Corleone is a man who insists on hearing bad news immediately.'
08-10-05, 08:10 PM
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I just ordered a 56cm SL this am and got confimation that the order was accepted.
Sorry that you didn't get one, I'm sure they will put it on sale again next month. It seems they did black last month and now they have silver. Who knows they might go back to black.
Sorry that you didn't get one, I'm sure they will put it on sale again next month. It seems they did black last month and now they have silver. Who knows they might go back to black.
08-10-05, 08:16 PM
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Originally Posted by iansir
DAMN DAMN DAMN
I was ready to order Le Champion SL tonight in 54cm. Between lunchtime and the time I got home someone got he last one!!!
I was ready to order Le Champion SL tonight in 54cm. Between lunchtime and the time I got home someone got he last one!!!
i much preferred the black, but only silver was available in 56cm, so i settled.....
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Tom Hagen: 'Thank you for the dinner and a very pleasant evening. If your car could take me to the airport - Mr. Corleone is a man who insists on hearing bad news immediately.'
Tom Hagen: 'Thank you for the dinner and a very pleasant evening. If your car could take me to the airport - Mr. Corleone is a man who insists on hearing bad news immediately.'
