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What's going on at Cycle Loft? Just a weird day?

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What's going on at Cycle Loft? Just a weird day?

Old 02-05-06, 08:33 PM
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donrhummy
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What's going on at Cycle Loft? Just a weird day?

I read a whole bunch of people recommending the Cycle Loft (in burlington, ma) on this forum, so I went there to check out bikes (looking to buy) and was dissapointed.

First, I was suprised that for such a big place they had so little to choose from. They have almost no Trek bikes (the guy told me they prefer Lemonds for the mid-level bikes, so they stopped buying that level Trek) even though they're a Trek dealer and have the logo on their shirts, only a few Specialized, some Lemonds and that was basically it. We spent a bit of time looking at the Lemond Alpe d'Huez and then when they went to check on the size for me, another guy (obviously in charge) said they don't carry that bike anymore (it's on the floor and priced) and wouldn't I be happier with a Felt that's $300 more expensive? The guy who had been helping me was VERY nice and he said that they were changing ownership, so maybe that's the problem, but I was pretty dissapointed with the selection (and the attitude of the guy in charge who was a tad rude).

Again, the guy who helped me was very nice and pretty knowledgeable, but not so much about their stock as he had to be corrected about a few things by that guy in charge. (Oh, and the guy in charge wasn't too knowledgeable either. He told me they only carried bikes -- in the mid-range -- at $1200 and $1600, nothing in between. That was after the other guy had shown me three bikes on the floor all tagged at $1300-$1500. ??!)

Anyone else have recent experiences with them, trying to buy a bike?
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Old 02-05-06, 08:44 PM
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Wow, I'm surprised you had such a bad experience. Since I was one of the folks who recommended them, I apologize. Its true, they don't have the low-end Trek road bikes on the floor. Seems that they wouldn't want to turn away a sale, maybe they could have offered to order one up for you. They do tend to have a good number of Lemonds, which seems to be their most popular brand.

If you want to try out Trek bikes, Wheelworks in Belmont usually has most of the line on display. They also have Lemond, Bianchi, Orbea, and Specialized, all in what I guess to be your price range. Not to mention IF, Serotta, Colnago, Look, etc.
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Old 02-05-06, 09:02 PM
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I second wheelworks in belmont! I also had a similar experience with cycleloft. I went there looking for Tri bikes and was ready to purchase a Quintana Roo, the salesperson said they could give it to me for a pretty descent sale price, I was ready to put half down on it right then and come and pick it up paying the other half the week after. He went to check with the sales manager and said they couldn't do it.

Wheelworks on the other hand I have had NOTHING but good experiences with them. Very helpful everytime I've gone.
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Old 02-07-06, 03:01 PM
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Give Ace Wheelworks in Somerville (near Davis Sq and Porter Sq) a shot too. As the smaller "frontier" shop, you get awesome LBS treatment with backing of the larger Belmont store. In addition to the usual Treks, LeMonds, Cannondale and Specialized brands, they are also keen on customs like IF, Seven, and their own frame builder, Peter Mooney. Oh, and they carry some of the more "exotic" brands like Colnago, Time, etc if prefer those.

And as much as I like the Wheelworks store, I dislike ATA Bikes. Man, those guys are something else...
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Old 02-07-06, 10:16 PM
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Originally Posted by bitterken
And as much as I like the Wheelworks store, I dislike ATA Bikes. Man, those guys are something else...
What happened there? I dislike ATA as well, I can't believe they once had a Best of Boston. I had a bad all-around experience there. The guy helping me had a lot of alcohol on his breath (12:30pm saturday), they made me wait to be helped (with no one else in the store, and I could see they were shopping for protein online). Then when I tried the bikes, every bike was poorly put together. One had the gears mis-configured so it had very "un-smooth" shifting, they set the seats all too high and another bike had misaligned breaks that ran against the wheel. I was less than impressed.
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