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eBay Warning

Old 04-18-06, 04:19 PM
  #1  
awunder
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eBay Warning

Hi All;
I recently purchased a pair of downtube shifters on eBay from user id "gregclimbs." Of course, it wasn't till after the purchase that I looked at his feeback, which was not so good. My bad. But I really needed the shifters at that moment.

So, long story short - very little communication, none at all in fact until I emailed him a few times. Then he got back to me saying he had recieved payment and would mail them out the next day. Then nothing.
So, a week later I filed a dispute. 'Tis pending as of this writing. But have had no further response and none regarding the dispute.

Ulitmately, I don't really care, it was like $11.00, but it's the principle of the thing. I'm not gonna get the money back. I might get the shifters, but I don't really need them anymore. But I don't want to see anyone else get taken by this guy for more money. He may also go by the username "wattagetraining" or some variation thereof.
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Old 04-18-06, 04:28 PM
  #2  
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Unfortunately, their are a$$'$ like him that make legitimate sellers like some of us here get a bad name. Thanks for the heads up.
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Old 04-18-06, 04:28 PM
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Did you pay with a credit card or paypal? If so, you have remedies to get your money refunded.
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Old 04-18-06, 04:34 PM
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I would have to say that bad ebay experiences are rare but they happen.. I believe that 99% of people on ebay try to be honest. If someone has a lot of bad marks that is the tell tale sign not to deal with them.

I recently had a guy bid on a set of New Carbon Bontrager XXX Team Issue wheels and then at the last minute was outbid by a single feedback user. It turns out the person who out bid him was his wife. He basically shill bid himself and then stiffed me on buying the wheels.. He didn't want his feedback record tarnished so he used his wifes ebay id so he wouldn't have to pay. I had to re-list the wheels..
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Old 04-18-06, 04:51 PM
  #5  
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I had a very eye-opening experience on eBay once....

I learned not to use eBay when coming home at 8 a.m. after working all night and being half asleep. The Buy-It-Now button and the Bid Now button can look awfully similiar. The "Congradulations! You have won the auction!" part reallllllly woke me up fast, since it was for a Porsche convertible.
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Old 04-18-06, 05:34 PM
  #6  
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Ebays new relisting rules are jacked up. You have to give time for benfit of the doubt (10 days), then a complaint, 10 days they have to respond before you get the relist credit. Fine print says you don't get the credit if you relist earlier. I have had to tell buyers they owe me auction fees when they they say they change their minds. Their mistake, they need to cover fees so I don't have to sit on things that could have sold.
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Old 04-18-06, 05:41 PM
  #7  
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Just for the record, I'm not trashing eBay at all. I'm a big fan and I've been a user for a long time, although I don't buy a lot. So far, about 30 transactions, 1 negative experiance. This is not bad.

No chance I'll get the money back, I just don't want anybody else buying from the guy. Next time it might not be a triffling amount.

Another thing: I'm not sure about feeback. Right now, I have a 100% positive, and I'd like to keep it that way. I havn't left feedback for the guy, but I did send him an email telling him it would be, at this point, very hard for me to leave positive feedback.

Problem: he hasn't left feeback for me either. So, he can still screw me further, should he so desire. Suggestions?
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Old 04-18-06, 06:36 PM
  #8  
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You can leave a negative on the 90th day and he may not notice, after that he wont be able to leave feedback, the auction number drops from the ebay system
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Old 04-18-06, 06:44 PM
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Thats the problem with ebay. The fact that a bad seller can tarnish a buyer's info in retaliation for honest negative feedback.
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Old 04-18-06, 09:38 PM
  #10  
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so how did you pay? I always use a credit card and ebay. if there is any problem, call the credit card company and they will credit you back...simple as that.
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Old 04-18-06, 09:45 PM
  #11  
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NOPE.

Your paypal agreement basically means you forfeit your CC company's protection.

This has to be resolved through paypal.
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Old 04-18-06, 09:48 PM
  #12  
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Originally Posted by rvabiker
Thats the problem with ebay. The fact that a bad seller can tarnish a buyer's info in retaliation for honest negative feedback.

feedback has to loked at a total perspective. I mean 95%+ positive feedback is still good -if there are a lot of transactions. 100% positive feedback from a few transactions is worthless in my opinion. If you are looking to buy only read the from buyers readback.

To the guy that got screwed by a buyer over a set of wheels. How did you figure out he was using his wife's account? Thats sucky.

Ebay is a pretty good place to get stuff - just gotta be careful and use creditcard/paypal.
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Old 04-18-06, 09:58 PM
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As a seller you can see the high bidders email address at all times..

The 2nd bidder and the winning bidder had the exact same email address which was based on there last name, one was and aol account and the other a charter account.. They also both live in the exact same city. I sent an email to ebay so they could investigate and they suspended both ebay accounts. I received an email from my ebay seller rep saying that not only did he just do this but was using his wife's account to shill bid his own auctions, to drive the price up..
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Old 04-18-06, 10:00 PM
  #14  
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if someone gets screwed on ebay and they register a complain, what does ebay typically do about it? Can they ultimately kick a user off if they get too many complaints? and then even if they did that, couldn't the person just come back with a new ID? Or does ebay look at the credit card/checking account #'s and compare them with past ones to weed out the dorks?
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Old 04-18-06, 10:55 PM
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Bidders get kicked before sellers do from being a non paying bidder. Bidders get 3 times and they are off. Sellers can get more negatives, they are the income source for ebay since ebay gets paid whether it sells or not. It will take a while for ebay to deplete people willing to buy off ebay, but it could eventually happen. For now, the more negatives the seller has, the lower their rating is, thus affecting bid amounts even by people willing to still bid. So the seller hurts his income.

Ebay auctions go out of completed searches after 30 days, even though by direct link or feedback history they can be seen up to 90 days. Since I don't see the completed auction, I can assume you have waited over a month now for the item to arrive and it still hasn't. By now, i'm sure its not coming.
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Old 04-18-06, 11:45 PM
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i purchased a bianchi vigorelli off ebay. the bike was brand new. while the bike was being shipped to my house via fedex, they bent it. the rear derailer was bent inward and to the side. the seller was really helpfull and kept good communication while i had to deal with claims with fedex. four months later, fedex refunded me almost half of what i paid for the vigorelli and let me keep the broken bike. i used the money and purchased a used titanium frame and time carbon fork with a chris king headset. the seller was extremely helpful. one of the best transactions i have ever had. unfortunatly, the claims dragged on so long, the auction terminated in ebays archives, so i couldnt leave a positive feedback when the claim was finally settled. there are a lot of honest ebayers out there.
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Old 04-19-06, 12:32 AM
  #17  
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Originally Posted by GuitarWizard
I had a very eye-opening experience on eBay once....

I learned not to use eBay when coming home at 8 a.m. after working all night and being half asleep. The Buy-It-Now button and the Bid Now button can look awfully similiar. The "Congradulations! You have won the auction!" part reallllllly woke me up fast, since it was for a Porsche convertible.
Wow... just wow. I'm getting off ebay right now, so I can pay closer attention in the morning.
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Old 04-19-06, 01:23 AM
  #18  
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Originally Posted by rvabiker
Thats the problem with ebay. The fact that a bad seller can tarnish a buyer's info in retaliation for honest negative feedback.
+1

Also had some bad luck recently with some clothing items, 3 in particular. Nothing mentioned in the aucion of course, item listed like new comes stinking like cigarettes, and a bleached spot filled in with inkpen to make less noticable. no joke. so the biggest problem i'm finding in inaccurate listing descriptions. also you get somehting with a few scratches and all of a sudden its 'wear and tear'. Sure there are poeple that have zero problems on Ebay. Lucky you. Like the other guy said AT LEAST 1 problem every 30 transactions. for me it's 1 every 10. Not to mention i don't buy from sellers with a feedback below 99%.
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Old 04-19-06, 03:23 AM
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Like the person I dealt with, he got kicked off ebay because he was shill bidding his own auctions.. so sellers do get kicked off.. Once the complaint was filed he was suspended less than 48 hours later..
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Old 04-19-06, 06:05 AM
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My problem seller is costing me a lot of money. He shipped the wrong product. I spent a couple of weeks getting him to pay for the return. He finally did. I returned it. No refund. What I learned, however, is that he hates negative feedback because he paid Ebay to have my negative feedback removed. So currently, I'm buying a couple of cheap things per day from him and leaving negative feedback before he even sees the order. I'm hoping the hassle of dealing with the negatives will motivate him to give me my refund. If not then one of these days I'll just get in my car, drive the 250 miles to his place of business and collect my money personally.
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Old 04-19-06, 06:28 AM
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ebay has $200 buyer protection on all auctions where you paid with paypal, regardless of if you purchased buyer protection. Problem is, they charge $25 to use it... I had an experience where I got ripped off for $210 on a motorcycle helmet. After about a month of "the process", I was refunded $175 to my paypal account by Ebay. So, if your auction total was $20, you'd get nothing back because it'd be a $20 - $25 thing. Now, if the user has the "Free Paypal Buyer Protection" icon on the listing the $25 is waived and the limit is $1000.

Rock.
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Old 04-19-06, 09:39 AM
  #22  
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Originally Posted by GuitarWizard
I had a very eye-opening experience on eBay once....

I learned not to use eBay when coming home at 8 a.m. after working all night and being half asleep. The Buy-It-Now button and the Bid Now button can look awfully similiar. The "Congradulations! You have won the auction!" part reallllllly woke me up fast, since it was for a Porsche convertible.
So did you get the car?
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Old 04-19-06, 10:16 AM
  #23  
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Originally Posted by fmw
If not then one of these days I'll just get in my car, drive the 250 miles to his place of business and collect my money personally.
I can't see anything good come out of this. But do tell us what happens.
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Old 04-19-06, 10:29 AM
  #24  
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Originally Posted by crackerjab
So did you get the car?
No, I was lacking $40,000 at the time.
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Old 04-19-06, 10:40 AM
  #25  
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The feedback percentage is not as important as the seller's replies to the feedback.

If you use firefox, there is a plugin called ebaynegs or something of the sort, that will allow you to see every neutral and negative feedback exclusively, so you can easily gague the seller's professionalism.

If you see someting where the seller is insulting the buyer instead of trying to prove his side of it, then don't do business.

In truth, some sellers get negs for nothing...my dad has a few negs because people didn't read the auction description, and bought a Dell CP, not a CPx....CP is not a CPx....no refunds, the specs were plainly laid out, they darn well knew what they were buying based on the info given. Yeah, he sells in old laptops...buys them as non-functional, fixes them up, and sells them on ebay...it's a hobby of his. It's been in hiatus for a while though.
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