irish pat

Hey,
Did anyone else place an order with Perf. Bike around the time they were offering a free subscription to outside Magazine? I did, when I didn't receive it after three months I called up and left them know, they said to call back if I didn't receive it within a month.I didn't receive it so I called back again, only to be told that I did not place a big enough order with them at that time to receive the subscription!! This from the same lady, Betty, who remembers speaking to me previously and was the one that said to call back again. Now she says I am not entitled to it, SIX MONTHS LATER!!!
I can't believe thay can pull a stunt like this. It turns me off them completely.
Did anyone else place an order at that time?
I'm going to go through my Bank records and prove that I did place an order over $100 at the time.
I will never buy from them again out of principle

dcbikeguy

Sounds like you are cheap.

scotch

customer service - and honesty - are becoming extinct in online commerce.

irish pat

Yes, I'm cheap because I expect a company to live up to their word!
This is how cheap I am, I was once overcharged $13 by a phone company, I took a day off work, costing me $175, I spent it on the phone to them, costing them a days pay for an employee that would be better served doing something else, I got my $13 and nothing like that has happened again.
In this country let a $20 overcharge go-it's just $20 right? If they do that to 10000 people , it's $200,000.
That is the way these companies think. Even if they give it back to 1/4 of the people who file a dispute they still make $150,000. It's the principle of the thing at the start, then it becomes about standing up for your rights as a consumer, to receive what was described in your purchase.

dcbikeguy

Maybe you have a little anger issue as well.

bvfrompc

wow, issues.

I would have spent the day off on the bike or with the family but we all have our priorities.

terry b

I was wondering why Outside started showing up in my PO Box.

Thanks for clearing that up!

Psimet2001 

It's just money.

Besides Outside isn't all that great of a magazine anyway.

Dubbayoo

I asked them not to send Bicycling mag.

analogbomb

If 10,000 people take the day off @ $175 a day and also cost the phone company 10,000 employee days, it costs the economy like 9/11 x 26931 dollars! Why do you hate our economy? I wonder what you're like when the toy in your breakfast cereal is missing.

Stray Cat

I get bicycling mag inconsistently. Missing one for the past 2 months but have the ones before. (I signed up in March)

Unfortunately I do get outdoor mag consistently. Don't really like it.

irish pat

yes, I guess I do have anger issues.
I wasn't a cyclist when I took the day off work, that was before I had the benefit of anger/stress relief from cycling.
I know it's only money, I have no problem blowing $1000 on a set of wheels, but I hate to have a fast one pulled on me. I am working on it. Gettin a different perspective always helps, I am a work in progress. I guess I'll try and let it go.
Thanks for all the input, I actually feel better about it.

irish pat

That's funny!!
Maybe then companies would realise they have to actually be honest or they are going to cost the economy money. Or they could just be like the employees @ ENRON and just take everyones money and say, "oh well, what are you gonna do? it happens, just forget about it" lol

baxtefer

I got mine.

spdrcr5

Been wondering why I have been getting Outside Magazine. lol Thanks for clarifying.

irish pat

that stinks, now I'm angry again!! Am I the only one that didn't get it?

dcbikeguy

You need to wear life like a loose garment my friend. Screw those pricks at Performance Bike - those few that chipped in about the low quality of Outside mag are spot on - it really is lame. Like a fashion magazine for wanna be "green" people. You aren't missing anything.

Cycling really does help with the stress relief too, whenever I am off the bike for awhile I begin to notice the changes. It isn't pretty.

bsyptak

The magazine sucks anyway.

irish pat

So true DCBIKEGUY, I am highly strung, very wise advice.

irish pat

I guess I'm helping the environment by not getting one and throwing out a mag that is nothing but ads anyway

runtimmyc

yeah I haven't gotten mine either. not really missing anything, from the sounds of it

ocie

its 12 dollars bro

and its outside magazine

ocie

if you really want a free subscription to outside magazine you can become a member of the sierra club

Jonathan Drake

I think so.

rollin

Work for a big company and I've never thought of that, thanks!