Go Back  Bike Forums > Bike Forums > Road Cycling
Reload this Page >

My Personal BikesDirect Experience

Notices
Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

My Personal BikesDirect Experience

Old 04-24-08, 12:05 AM
  #1  
55/Rad
Form*r Ho*rd*r
Thread Starter
 
55/Rad's Avatar
 
Join Date: Jan 2004
Location: Portland, OR
Posts: 11,723

Bikes: Seven Axiom, Dave Moulton Fuso

Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 10 Post(s)
Likes: 0
Liked 2 Times in 2 Posts
My Personal BikesDirect Experience

On my advice, a friend bought a Motobecane Immortal Force. Needless to say, good bang for the buck.

I volunteered to assemble it and out of the box everything looked fine. As I got further into it, I ran into a couple of minor nitpicks, the kind I could easily deal with but would likely frustrate the average guy who doesn't have the tools or experience.

First, one of the shifter cables was crimped. Right at the insertion point to the brifter and under the housing. Could only be seen by pulling the entire cable out after spending time trying to adjust the rear der. No problem, new cable and all was well.

Second, the measuring of the cable housings was just plain sloppy. No problem, pull the longer one, re-measure, cut and re-install.

Finally, and this is the most frustrating - the shifter bosses are frozen. The rear is usable but the front is completely stuck and it appears to have been attacked already with a pair of pliers. This requires a trip to the LBS for a replacement - which is no big deal - but really shouldn't have come this way.

All in all, this bike is really nice. Beautiful frame and a very good mix of components. A fine deal that I'm glad I recommended. And the transaction with BD went very smooth and the bike arrived quickly and in good shape. That stated, if I wasn't so comfortable working on bikes, I would have gone nuts getting the kinks out.

For what its worth.

55/Rad
__________________
55/Rad is offline  
Old 04-24-08, 12:14 AM
  #2  
Asian Sensation
nOOb to the MAX
 
Join Date: Apr 2008
Posts: 636
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
good to hear... let us know how your friend likes it
Asian Sensation is offline  
Old 04-24-08, 06:21 AM
  #3  
GP 
Senior Member
 
GP's Avatar
 
Join Date: May 2004
Posts: 7,629
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 28 Post(s)
Liked 0 Times in 0 Posts
Shill!
GP is offline  
Old 04-24-08, 06:24 AM
  #4  
patentcad
Peloton Shelter Dog
 
patentcad's Avatar
 
Join Date: Nov 2005
Location: Chester, NY
Posts: 90,508

Bikes: 2017 Scott Foil, 2016 Scott Addict SL, 2018 Santa Cruz Blur CC MTB

Mentioned: 74 Post(s)
Tagged: 2 Thread(s)
Quoted: 1135 Post(s)
Liked 17 Times in 13 Posts
This is how I look at it: for the price I'm paying for a BD bicycle, I can readily afford to bring it to my LBS and pay them $30-$90 to straighten out any issues. They already know I'm buying a bike from BD, they're cool with it. I buy enough other stuff from my LBS, I've been a loyal customer there for 16 years.
patentcad is offline  
Old 04-24-08, 06:36 AM
  #5  
orcanova
Senior Member
 
orcanova's Avatar
 
Join Date: Aug 2006
Location: NOLA
Posts: 2,200
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
My personal BD experience:

I got a carbon tubular wheelset at an amazing price. Packaging wasn't great but other than a minor scuff the weels seem fine and true. I think the wheel box needs more lateral strength to prevent collapsing, which is how mine arrived. My only problem is that they are sitting in my basement waiting for the sewups I ordered to arrive from overseas. I gues buying a wheelset isn't as comlicated as a bike.
__________________
orcanova is offline  
Old 04-24-08, 07:09 AM
  #6  
Jerseysbest
J E R S E Y S B E S T
 
Jerseysbest's Avatar
 
Join Date: Apr 2005
Location: DC
Posts: 1,849
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Thats been my experience so far, have two from BD, with actually another being delivered to my place today for a friend. Great bang for the buck, but I would not recommend BD to someone like my father, sister, or anyone with no tools or experience wrenching.

Forgot to say, grease those bottom brackets, they'll get stuck!

Last edited by Jerseysbest; 04-24-08 at 08:12 AM.
Jerseysbest is offline  
Old 04-24-08, 07:19 AM
  #7  
rufvelo
Senior Member
 
rufvelo's Avatar
 
Join Date: Jun 2005
Posts: 4,202
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Shill!

Standard BD issued template email (probably even came on a floppy with the bike) "I bought a BR bike, few problems, easily fixed..what a great value"

as opposed to the other template available...

"I bought a bike from LBS, fitted me perfectly even replacing seatpost, handlebars, stem, brakes and upgrading some components from 105 to DA at no charge with promisses to upgrade everything over my lifetime, I've already done 10K miles in the last week with no back or shoulder pain.... what a great value"

I'm sick of these Utopian ideals whenever I visit BF every couple of weeks, whatever happened to the rants that provided BF with a certain character?

__________________
rufvelo is offline  
Old 04-24-08, 07:32 AM
  #8  
emptgrave
Senior Member
 
emptgrave's Avatar
 
Join Date: Oct 2007
Location: Knoxville, TN
Posts: 192

Bikes: 2006 Fuji Roubaix RC ; 2002 Bianci Eros ; Raleigh Grand Prix

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Not a bike, but still thought it was good service. I bought Michelin Pro 2 tires from them at an unbeatable price. Ordered on a Friday night; Had them Monday morning.
emptgrave is offline  
Old 04-24-08, 08:03 AM
  #9  
rog
militant buddhist
 
rog's Avatar
 
Join Date: Jul 2004
Location: Old Bridge, NJ
Posts: 1,613

Bikes: '08 Scott CR-1 Pro, '02 Jamis Nova

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by 55/Rad View Post
On my advice, a friend bought a Motobecane Immortal Force. Needless to say, good bang for the buck.

I volunteered to assemble it and out of the box everything looked fine. As I got further into it, I ran into a couple of minor nitpicks, the kind I could easily deal with but would likely frustrate the average guy who doesn't have the tools or experience.

First, one of the shifter cables was crimped. Right at the insertion point to the brifter and under the housing. Could only be seen by pulling the entire cable out after spending time trying to adjust the rear der. No problem, new cable and all was well.

Second, the measuring of the cable housings was just plain sloppy. No problem, pull the longer one, re-measure, cut and re-install.

Finally, and this is the most frustrating - the shifter bosses are frozen. The rear is usable but the front is completely stuck and it appears to have been attacked already with a pair of pliers. This requires a trip to the LBS for a replacement - which is no big deal - but really shouldn't have come this way.

All in all, this bike is really nice. Beautiful frame and a very good mix of components. A fine deal that I'm glad I recommended. And the transaction with BD went very smooth and the bike arrived quickly and in good shape. That stated, if I wasn't so comfortable working on bikes, I would have gone nuts getting the kinks out.

For what its worth.

55/Rad
Just so long as nobody called you an *****hole. ;-)
rog is offline  
Old 04-24-08, 08:10 AM
  #10  
feartec
Polyphase is yummy.
 
feartec's Avatar
 
Join Date: Mar 2008
Location: Kanagawa, Japan
Posts: 145

Bikes: Univega from 20+ years ago spray painted black, and soon to be new bike which I will post when I have.

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Sweet, good news. Sucks about the probs, thou. Hope I don't have the same, I'm getting mine soon.
feartec is offline  
Old 04-24-08, 09:12 AM
  #11  
jimbud
Senior Member
 
jimbud's Avatar
 
Join Date: Sep 2005
Location: Bring warm clothing!
Posts: 2,443

Bikes: Colnago Dream, Kestrel Evoke, Giant XTC Hardtail

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 1 Time in 1 Post
I like my BD bought Kestrel Evoke frameset more and more every time I ride it. Best $600.00 I ever spent on bike stuff.
__________________
jimbud is offline  
Old 04-24-08, 09:20 AM
  #12  
akatsuki
Senior Member
 
akatsuki's Avatar
 
Join Date: Aug 2006
Location: San Francisco
Posts: 411

Bikes: Lynskey R210, Miyata 610, Anchor PCD3

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by rufvelo View Post
Shill!

Standard BD issued template email (probably even came on a floppy with the bike) "I bought a BR bike, few problems, easily fixed..what a great value"

as opposed to the other template available...

"I bought a bike from LBS, fitted me perfectly even replacing seatpost, handlebars, stem, brakes and upgrading some components from 105 to DA at no charge with promisses to upgrade everything over my lifetime, I've already done 10K miles in the last week with no back or shoulder pain.... what a great value"

I'm sick of these Utopian ideals whenever I visit BF every couple of weeks, whatever happened to the rants that provided BF with a certain character?

Off-topic: Things got quiet after He Who Must Not Be Named got banned.... But then again, the mods are hopefully having an easier time of it.

On-topic: It would be nice if they would invest the time to make sure the bike was in a bit better shape when sent out. But then again, the prices are ridiculously low.
akatsuki is offline  
Old 04-24-08, 09:24 AM
  #13  
tekhna
Senior Member
 
Join Date: Jul 2005
Posts: 2,410
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 6 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
I had a great first BD experience. I'll buy from them again if they release a Campy or SRAM bike again.
tekhna is offline  
Old 04-24-08, 09:26 AM
  #14  
jcbenten
Just call me Chris
 
Join Date: Dec 2007
Location: Austin, TX
Posts: 423

Bikes: Kestrel RT700 & 200SCi & Univega MB hard front/tail and is 12 years old.

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by patentcad View Post
This is how I look at it: for the price I'm paying for a BD bicycle, I can readily afford to bring it to my LBS and pay them $30-$90 to straighten out any issues. They already know I'm buying a bike from BD, they're cool with it. I buy enough other stuff from my LBS, I've been a loyal customer there for 16 years.
+1

Pay the LBS to straighten out the "professional" build and replace a couple of parts. Saved >$1000 on my RT700.
jcbenten is offline  
Old 04-24-08, 09:31 AM
  #15  
Sawtooth
All Bikes All The Time
 
Sawtooth's Avatar
 
Join Date: Feb 2005
Location: Boise, ID
Posts: 2,343

Bikes: Giant TCR 0, Lemond Zurich, Giant NRS 1, Jamis Explorer Beater/Commuter, Peugeot converted single speed

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
My neighbor bought a $300 BD road bike. I put it together for him. The brakes, ders, and hubs needed adjustment. Other than that, no problems, and he loves the bike. I would not recommend for someone without tools/skills or a contact with the same unless they were going to take to an LBS for assembly.
Sawtooth is offline  
Old 04-24-08, 09:39 AM
  #16  
damocles1
The mods changed this...
 
damocles1's Avatar
 
Join Date: Oct 2006
Posts: 2,346
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Don't blame BD, blame their Chinese/Taiwanese supplier. Those bikes come off the container and go into a warehouse. BD doesn't have the time or manpower to sort through every box and fix any niggling issues that may be there. The extra ten minutes is worth the money saved. Trust me, any other company buying from the Far East does the same thing and the shops fix the issues.
Hell, I didn't even bother to unbox the bar/stem/seatpost/seat combo for my 29er from BD. They went straight in the chute.
damocles1 is offline  
Old 04-24-08, 10:27 AM
  #17  
ravenmore
Senior Member
 
ravenmore's Avatar
 
Join Date: Apr 2005
Location: Austin, TX
Posts: 8,276
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 42 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by 55/Rad View Post
On my advice, a friend bought a Motobecane Immortal Force. Needless to say, good bang for the buck.

I volunteered to assemble it and out of the box everything looked fine. As I got further into it, I ran into a couple of minor nitpicks, the kind I could easily deal with but would likely frustrate the average guy who doesn't have the tools or experience.

First, one of the shifter cables was crimped. Right at the insertion point to the brifter and under the housing. Could only be seen by pulling the entire cable out after spending time trying to adjust the rear der. No problem, new cable and all was well.

Second, the measuring of the cable housings was just plain sloppy. No problem, pull the longer one, re-measure, cut and re-install.

Finally, and this is the most frustrating - the shifter bosses are frozen. The rear is usable but the front is completely stuck and it appears to have been attacked already with a pair of pliers. This requires a trip to the LBS for a replacement - which is no big deal - but really shouldn't have come this way.

All in all, this bike is really nice. Beautiful frame and a very good mix of components. A fine deal that I'm glad I recommended. And the transaction with BD went very smooth and the bike arrived quickly and in good shape. That stated, if I wasn't so comfortable working on bikes, I would have gone nuts getting the kinks out.

For what its worth.

55/Rad
Rad -

I'd like to chime in here and perhaps others who've worked in bike shops or as bike builders in bike shops with their experiences too - but the problems you ran into were pretty typical of a bike coming straight from the factory. At the bike shop I work at part time every now and again, the builders frequently have to do things like what you mentioned. Other times they'll have to do things like chase the threads of a bb, fine tune truing on a wheel, and so on. These are brands like Bianchi, Raleigh, and Giant. The shifter thing was a bit much though. Did you contact BD for replacement?

Btw - my BD bikes have been great:



ravenmore is offline  
Old 04-24-08, 02:20 PM
  #18  
MadCowMoo
Senior Member
 
MadCowMoo's Avatar
 
Join Date: Aug 2007
Location: N.E. FL.
Posts: 268
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Ravenmore did that Orange Motobecane come with a rear coaster hub ?
Hmmm strip the paint, put a Black and White Cow paint job on it and some cliped track pedals on it an it`s ready for the town.
MadCowMoo is offline  
Old 04-24-08, 02:40 PM
  #19  
ravenmore
Senior Member
 
ravenmore's Avatar
 
Join Date: Apr 2005
Location: Austin, TX
Posts: 8,276
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 42 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
yes - it came with the brakes.

I sold a lot of the stuff it came with and upgraded it though -wheels, bars, saddle, ect... The stock wheels were ok too - just wanted the Deep V's on there. Really fun frame to ride.
ravenmore is offline  
Old 04-24-08, 03:23 PM
  #20  
MadCowMoo
Senior Member
 
MadCowMoo's Avatar
 
Join Date: Aug 2007
Location: N.E. FL.
Posts: 268
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
It does look like a fun bike to ride , when i get on my Carbon bikes all i want to do is hammer. I could use a fun intown bike, yea it looks like a good early summer project.
MadCowMoo is offline  
Old 04-24-08, 03:31 PM
  #21  
ravenmore
Senior Member
 
ravenmore's Avatar
 
Join Date: Apr 2005
Location: Austin, TX
Posts: 8,276
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 42 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by MadCowMoo View Post
It does look like a fun bike to ride , when i get on my Carbon bikes all i want to do is hammer. I could use a fun intown bike, yea it looks like a good early summer project.
I take this thing on group rides all the time. It's actually pretty fast - I can keep up if the speeds don't get above the low 30's or run into any stupid steep hills (can actually go up some pretty good climbs though).

Might also want to frame saver the frame if you get one.
ravenmore is offline  
Old 04-24-08, 03:32 PM
  #22  
Idioteque
Senior Member
 
Idioteque's Avatar
 
Join Date: Nov 2005
Location: Boston
Posts: 622
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
get a kilo TT instead, sorry ravenmore, kilo TT is just nicer ^_^
Idioteque is offline  
Old 04-25-08, 11:29 AM
  #23  
ravenmore
Senior Member
 
ravenmore's Avatar
 
Join Date: Apr 2005
Location: Austin, TX
Posts: 8,276
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 42 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by Idioteque View Post
get a kilo TT instead, sorry ravenmore, kilo TT is just nicer ^_^
It's ok - they weren't offering that when I bought mine. I like the paint job on it, but it looks like the same bike with a different name and paint job?
ravenmore is offline  
Old 04-25-08, 11:40 AM
  #24  
tekhna
Senior Member
 
Join Date: Jul 2005
Posts: 2,410
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 6 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Originally Posted by Idioteque View Post
get a kilo TT instead, sorry ravenmore, kilo TT is just nicer ^_^
Not if you're using the fixie as a training bike. The Moto has a slacker, more road geometry, which works better in my mind for training riding. And it comes with brakes. If you want to be a lameass hipster with a useless bike, get the Kilo. If you want a functional training bike, get the Moto.
tekhna is offline  
Old 04-25-08, 12:49 PM
  #25  
SushiJoe
Knowing's half the battle
 
SushiJoe's Avatar
 
Join Date: Jul 2005
Location: Omaha, NE
Posts: 6,119

Bikes: 2009 Cannondale CAAD9 BB30, SRAM Red, Fulcrum Racing 3s

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 2 Times in 2 Posts
Originally Posted by jimbud View Post
I like my BD bought Kestrel Evoke frameset more and more every time I ride it. Best $600.00 I ever spent on bike stuff.
Nice! Good score.
__________________
2009 CAAD9 BB30 Team Issue
MY BLOG.
SushiJoe is offline  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.