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LBS tune ups

Old 08-27-08, 05:25 PM
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mike868y
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LBS tune ups

hey guys, when I bought my bike, my LBS said to bring it in for a tuneup after about 5 to 10 hours. I brought it in after about 12, and just picked it up. Did a couple runs up the street and it seems to be shifting a little better (I assume they adjusted the fd/rd), the click in the fsa crank is back, although judging by some other threads idk if this will be permanent. My question is should I continue to bring it in for tune ups? I get free ones from my LBS until january. But, I loose my bike for a few days and the shop is 25-30 minutes from my house. I am a novice bike mechanic, this is my first road bike. What do you guys think? Keep bringing it in? or just do what I can on my own and hope for the best.

Also, I just wanted to throw a quick shout out to my LBS: Scott's Cyclery in Willimantic, CT. Small family owned shop with an extremely knowledgeable staff. Always a joy doing business with them.
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Old 08-27-08, 05:35 PM
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The first tune up after the bike has been built is pretty important but after that I wouldn't worry about it until you notice something not feeling/sounding right. taking it in after every 10 hours of use would be way way way overkill. At a minimum though a tune up once a year is a good idea even if everything feels ok.
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Old 08-27-08, 05:37 PM
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You should expect free tuneups for longer than that if it is a good shop. If they won't offer lifetime, ask them if you can watch them do a tuneup, so you will know in the future (you should learn this anyway).
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Old 08-27-08, 05:40 PM
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Originally Posted by BackRoadsBiker View Post
You should expect free tuneups for longer than that if it is a good shop. If they won't offer lifetime, ask them if you can watch them do a tuneup, so you will know in the future (you should learn this anyway).
Not true.


Usually the first tune up is good to do after everything settles in. After that its not really necesary unless something goes wrong. Although before it "expires" I would bring it in one more time so you are good to go.
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Old 08-27-08, 05:44 PM
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Assuming you don't have problems, I'd wait until December and take it in before the benefit runs out.

As for being without your bike, see if they'll schedule a time for you to bring it in, and do it while you wait, or better yet while you watch and learn.
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Old 08-27-08, 05:48 PM
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Originally Posted by BackRoadsBiker View Post
You should expect free tuneups for longer than that if it is a good shop. If they won't offer lifetime, ask them if you can watch them do a tuneup, so you will know in the future (you should learn this anyway).
You expect free tune ups for life on a new bike? What kind of world do you live in?

Unless the "tune-up" really means putting air into the tires and lubing the chain. And to the OP: please define what the **** a "tune-up" means from your LBS.

Catch-all term that describes everything and nothing at the same time.
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Old 08-27-08, 06:04 PM
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I'm not really sure but I know that this time they retrued the rear wheel as it had feel out of true due to a loose spoke, tighten the crankset and the headset, adjusted the derailers (I believe), and could have possible done more, this is just the stuff I'm aware of. I believe the 10 hours was just for the first time. I will probably take your advice and just hammer till the end of the year then get it redone this winter. The shop is very busy, so idk if me watching them tune it up would really be a feasible option.
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Old 08-27-08, 08:13 PM
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dunno about the crank. A click per crank revolution may not indicate a crank problem. It could also be the pedals or bottom bracket...or maybe the seat or post...or maybe even the handlebars/stem. I'd make 'em pay some attention to it - or you can read sheldons' clicks and noises writeup...
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Old 08-27-08, 08:23 PM
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Yeah. On a new bike, I'd try and have the shop figure out what the clicking noise is in your crank area. Could be serious, or it could be nothing. But a new bike should not have weird unknown noises.
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Old 08-27-08, 08:30 PM
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My LBS give free adjustments for life, Lakeland Trek
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Old 08-27-08, 09:21 PM
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Originally Posted by operator View Post
You expect free tune ups for life on a new bike? What kind of world do you live in?
My LBS offers free tune ups for life. Guess they do it different up in the great white north.
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Old 08-27-08, 09:25 PM
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At 2 of my LBSs I walk in, they adjust the bike, and I walk out. That's why I shop there.
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Old 08-28-08, 03:29 AM
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Originally Posted by merlinextraligh View Post
Assuming you don't have problems, I'd wait until December and take it in before the benefit runs out.

As for being without your bike, see if they'll schedule a time for you to bring it in, and do it while you wait, or better yet while you watch and learn.
If it's in December, it's usually a "take a look around the store, it'll take about 20 minutes" deal.
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Old 08-28-08, 03:32 AM
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Originally Posted by Madridjoe View Post
My LBS give free adjustments for life, Lakeland Trek
Why would you want to load up your bike, take it to a shop, and have the derailleur adjusted when you can do that yourself in about a minute?

BTW...a really good shop will have maintenance classes and will teach you how to wrench your own bike. In our case, the guy that teaches the class has an international license and works for the USA Development teams when he's not working for us.

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Old 08-28-08, 03:35 AM
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I laugh every time I hear the "free adjustments for life" thing being used as a benefit of sale. Any modern road or mtn bike has easily-accessible fine adjusters that require no tools. Once you realize how easy it is, it takes less than 60 seconds to adjust the FD, RD, and both brakes.

Clicks are abnormal and should not be a problem on a new bike. I might question the "extremely knowledgeable staff" claim if a brand new bike has an abnormal clicking.
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Old 08-28-08, 05:52 AM
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The shop I work at gives free tuneups for life. It kind of bothers me when people bring in a Madone 5.5 because "the derailleurs are making noise". If it is through your lbs or through the internet, these kinds of adjustments are the kind of things every serious cyclist should know how to do themselves.
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Old 08-28-08, 06:05 AM
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Originally Posted by JayC View Post
My LBS offers free tune ups for life. Guess they do it different up in the great white north.
+1 on the free lifetime tune-ups. Not to mention, it usually takes no longer then 10 minutes so there's no need to go without the bike for 1-2 days.
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Old 08-28-08, 06:14 AM
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Originally Posted by ehidle View Post
I laugh every time I hear the "free adjustments for life" thing being used as a benefit of sale. Any modern road or mtn bike has easily-accessible fine adjusters that require no tools. Once you realize how easy it is, it takes less than 60 seconds to adjust the FD, RD, and both brakes.
+1. Anything that a shop is willing to do "for free, for life" should be something that you're comfortable doing yourself. If you can remember which was is clockwise and you can turn an adjusting knob, you're set.
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Old 08-28-08, 06:20 AM
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Uninformed hypothesis to follow.

I believe the free tune-ups for life is a good thing for:

1) the customer who knows nothing.

2) the LBS who wants to make sure that all consumables are purchased from them.

The process works like this...

Customer occasionally brings in bike, the wrench checks everything and adjusts and checks for wear. If anything needs replacement (or close), notes it, and customer is informed. Customer approves additional work, and pays for parts and labor for replacement.

Shop sells consumables and gets labor paid for replacement. These are things consumer could have done themselves, or had done anywhere.

Good deal for the shop. Consumer gets a little lube, and a twist of the adjustment knob once in a while in exchange.
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Old 08-28-08, 06:42 AM
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Originally Posted by mike868y View Post
...I am a novice bike mechanic, this is my first road bike. What do you guys think? Keep bringing it in? or just do what I can on my own and hope for the best.
Check this site out http://bicycletutor.com/guide/.

They have 38 tutorial videos, including "How To Tune Up Your Bike"
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