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Pretty interesting situation; what would you do?

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Pretty interesting situation; what would you do?

Old 08-28-08, 04:02 PM
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For a 4 year old bike (whether NOS or used) the shop probably wanted to move it as soon as it became obvious to them that you were no longer interested in it, and testing other bikes. Once someone came in and wanted to buy it, they probably had to make a choice... save it for someone who didn't want to buy it, or sell it to someone who wanted it.

Can you see their side of that equation?

I can understand that you would have liked them to hold on to it until you had completely released it emotionally...

Plus, you had in effect decided that you didn't want the Talon (and may have even told them that based on what I read), you just haven't decided which bike to replace it with yet.

You may well be right that they should have held it. But, how would you have felt if they had held it for you, and lost their only potential sale on the bike for the next 18 months? It sounds like they are working with you to get the bikes you want to try in the riight sizes, so they are responding to you as a customer...

I wouldn't write them off too quickly as your bike shop.
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Old 08-28-08, 04:03 PM
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Originally Posted by Surferbruce
your lbs sounds stupid too.
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Old 08-28-08, 04:27 PM
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I just joined this forum and I'm already questioning my decision.

It's ok, it's a bike. A bike you couldn't decide if you really liked or not! Get another bike from the shop, one that you're sure you like. Or get your money back as others have stated and go looking around. Don't make it more difficult than it is.

There's more than one bike/bikeshop in the sea...or something like that.

Good luck.
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Old 08-28-08, 06:26 PM
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Originally Posted by njkayaker
It certainly isn't common for shops to let people walk out with stuff they haven't (fully) paid for.
That I can understand. Unless I am missing something OP was making payments on a bike he doesn't have.
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Old 08-28-08, 09:04 PM
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2004 Kestrel Talon (Dura Ace...I never hazd them)

Fixed your sig!

Glad it's sorted out, not sure what the problem actually was!

By the way 2500 for a 2004 Talon is way too high.
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Old 08-28-08, 10:14 PM
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I demand truth in advertising; this is not a "Pretty interesting situation."

The original post speaks volumes, reading between the lines, as to how well the initial purchase (or layaway) had been communicated and understood between the shop and the buyer. The OP didn't really express the situation clearly to us, and there was probably a similar communications breakdown between shop and purchaser.

But here's my stab at it:

If the shop sold the bike that you had put money down on, you're certainly not obligated to buy thin air, so you could request a refund. If they haven't got the bike that you were purchasing, they can't really keep your money, now can they? I suspect that you paid cash, rather than credit card. If it were a credit card, and they refused to issue a refund, you could contest it with your credit card company, and since they didn't have the bike to sell you, you would win. Since you paid cash, it's a little more difficult. Hopefully they'll just give you a refund (maybe by check instead). If they don't, you'll have to take them to small claims court. Bring your documentation showing that you were paying on a specific bike. If they're unable to produce that bike, you win. If they do produce that bike, you lose, assuming it was a non-refundable deposit. Even that's iffy in some states. In California, for example, a deposit is usually refundable, even if they say it's not.

On the other hand, since your post stated that you really didn't want the too-big bike anyway, maybe you're in luck. Use your store credit, negotiate a good price on some other bike that does fit, buy it, and GO RIDE.

Last edited by daoswald; 08-28-08 at 10:28 PM.
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Old 08-29-08, 06:28 AM
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The whole purpose of putting something on layaway is only to be used if either the price on the item or the item itself will never to be coming back to the store and you are 100% sure you want it.

I think you just need to be more sure of what you want and then actively save for it...you'll be happier(and less confused) in the end.

Last edited by ranalli; 08-29-08 at 08:27 AM.
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Old 08-29-08, 07:40 AM
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No offense intended--really--but the OP sounds a little flakey and I'm sure the LBS came to the same conclusion and probably decided not to risk the sale of some soon-to-be-obsolete stock waiting for him to make up his mind.

Last time I went shopping, I found the bike I wanted but didn't have the cash handy, so I put down $100 to hold it. My LBS took "my" bike into the back room, along with the bag of accessories that I wanted as well, wrote up a fully itemized receipt indicating my purchases, my deposit and the balance due. Done deal. A week later I went back, paid it off, and took my stuff home. Had I changed my mind, I'm sure they would have either refunded my deposit or issued me an instore credit, and everybody would have been content with the outcome.

My point is that when you put a deposit down on something, there's a implicit (or in my case, explicit) understanding that you've committed to buy a specific item and the seller is committed to holding it until you pay it off, usually with some deadline that protects both parties.

Last edited by Daytrip; 08-29-08 at 07:45 AM.
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Old 08-29-08, 07:48 AM
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Originally Posted by HDWound
"so that I can steer better"

Get one of these instead- it has great steering- and you can pay cash



Seriously, save for a bike, test ride a bunch to decide which one you want (looks like you have plenty of time to test ride), then buy the bike you like and post bike porn of purchased bike on bikeforums and ride the heck out of it.

All this pre-buy hand wringing nonsense is even beyond Pcad's capabilities.


PS I can already tell you're gonna buy a bike, then read some thread on here about aluminum frames exploding and then post about making the wrong purchase and what you should do. You already flipped from the Talon after reading posts on here.

Stop reading bikeforums after you purchase your bike Just go ride.
Can't keep test riding bikes forever. When I first considered the idea of moving up, the Soloist was first in my mind. Over time, I desired other bikes, including the Madone 5.1 (which I was really close to buying).

Some saving options work better for people than others. In fact, what I'm doing is, in fact, saving for the bike -- except the money goes directly to my bike than sitting in my account, waiting for me to find a "rainy day" to use it.

As far as the shop, I really like them considering that I've been to shops that are much worse! A lot of the idiosyncrasies I've had with them have been my own decisions (like test riding a 58cm Soloist when I can fit on a 54cm frame maximum). One mechanic spared a little time for me to replace my brake calipers and pads and show me how to do it, and their group ride is really good. I've posted about them in the "Bike shops that are AWESOME" thread. On top of that, the person I had the issue with actually CALLED ME BACK; believe it or not, no other business or institution has actually done that, and I give that high regards!

This was just a small matter of confusion.
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Old 08-29-08, 07:49 AM
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Oh, and I don't have the bike yet. I'm buying the bike on layaway, so the bike is reserved for me, but I cannot walk out with it until I'm done paying for it.

Hence the reason why this is a better option.
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Old 08-29-08, 07:57 AM
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Now, go in and get the specifics of the agreement IN WRITING! i.e. specifics of bike right down to serial #, componentry and payment specifics. I've seen things like this happen before. Without a written agreement with specifics, they could easily sell the bike, then order you a new one. Of course, it becomes next year's model, which is more expensive, or it ends up with some lower end components for the same price. Take a picture of the bike and keep it with your copy of the agreement. That way things like a wheel swap can be caught. It's not uncommon for employees to switch wheels and such out to satisfy a customer. You just don't want your bike to become the donor.
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Old 08-29-08, 07:59 AM
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Originally Posted by Daytrip
No offense intended--really--but the OP sounds a little flakey and I'm sure the LBS came to the same conclusion and probably decided not to risk the sale of some soon-to-be-obsolete stock waiting for him to make up his mind.
No offense taken. It was a really flaky move; I'm usually not like that. In fact, had I not read up a bit, I don't think I would've changed my mind about it.

Because I'm not making as much in my current co-op job than I did before, I had to seriously think about whether I wanted to buy a $2500 bike and whether it was really worth it. On top of this, there were one or two posts about people debating whether having a "really good frame" is really worth it, even if it's for racing or serious riding (of which I mostly do the latter). I even considered going down to something like a Giant TCR C3 or a bike with 105 components, just so I can get the bike sooner. However, the Soloist was my first desirable, and since it's pretty much held at $200 and it felt amazing after a test ride, I went for it.

And $2500 ($2395 + tax) for that Talon was a little high, but not overly so. The frame itself is pretty expensive (and it hasn't been used either, which was a point for consideration), and it came with Ultegra FD/RD and Dura-Ace shifters, Cervélo brakes and a couple of other tidbits. In comparison, the Soloist is also a pretty good value, though the Shimano wheels are pretty rank. I already bought Ksyrium Elites that are on my Trek 1000, waiting to be transferred to the new bike.
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Old 08-29-08, 08:04 AM
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Originally Posted by MrCrassic
I give them a call today to officially make the switch, only to find out that my Talon was SOLD already!

What would you guys do?
I'd say "Deal"! Take the money and buy the Soloist. Isn't that exactly what you wanted to accomplish when you made the call?

I'll admit that the whole deal hasn't been pretty, but your actions haven't been 100% above approach either. You were expecting the shop to tie up a pricy piece of merchandise even though you weren't ready to make an equitable committment.
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Old 08-29-08, 08:07 AM
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I wonder if it was the shop on 5th too. They never seem to be very helpful even though the place oozes experience and has the best bike porn to drool over in person, of any shop I've been to in NYC.

Take your money from the presummed brooklyn shop and go to SBR up near Central Park. They have a LOT of cervelos all the time. It is hit or miss with helpful sales people there too, however.
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Old 08-29-08, 08:23 AM
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You confused the bike shop. And everyone else.
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Old 08-29-08, 08:27 AM
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Originally Posted by MrCrassic
Pretty interesting situation
incorrect.
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Old 08-29-08, 08:34 AM
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Originally Posted by merlinextraligh
It sounds like you never had a well defined understanding between you and the LBS as to what exactly the deal was.

I'd get my money back. Put it in an account where it will at least earn a little interest, and buy a bike when I'd saved up enough to afford it.
+1 Keep in mind just about every bike company has announced major price increases recently. The only other option I would consider is if the LBS will deliver the bike you have paid on at the agreed price, even though they sold "yours" to someone else? Maybe they have a warehouse full of them.
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Old 08-29-08, 08:44 AM
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Originally Posted by kosherdave
I wonder if it was the shop on 5th too. They never seem to be very helpful even though the place oozes experience and has the best bike porn to drool over in person, of any shop I've been to in NYC.

Take your money from the presummed brooklyn shop and go to SBR up near Central Park. They have a LOT of cervelos all the time. It is hit or miss with helpful sales people there too, however.
Wasn't R&A.
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Old 08-29-08, 09:15 AM
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And the OP is still confused

No one is suggesting you test ride bikes forever. But you do have several months until you have enough money to actually purchase the bike. Just be sure of what you want, stay committed and buy the dang thing.


A final note : If the LBS you're dealing with tries to serve you waffles, it's not a good thing.
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Old 08-29-08, 10:01 AM
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A FYI Layaway was offered by a lot of Retail businesses before credit cards became the standard tender at most places. I suspect we might see this practice returning given the current credit crunch!
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Old 08-29-08, 12:42 PM
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Layaway is good for people who don't want to tap their credit cards for a purchase, don't have enough hard cash to buy an item, and want to ensure that their savings goes directly towards the bike.

I'm not confused anymore. I'm excited that there can still be some zip in an aluminum bike, and I have Ksyrium wheels waiting for it when it comes!
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