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Frame Repair from Calfee

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Frame Repair from Calfee

Old 08-28-08, 06:33 PM
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Frame Repair from Calfee

Hey everyone, I finally got my frame back from Calfee ... took about 5 weeks with the transit time from NY to Cali. I opted to not have the frame painted since I didnt feel it was really worth the extra money.
Im planning on picking up another bike this winter so this bike will become my backup...bad day bike

The Repair looks perfect and im looking forward to riding it again

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Old 08-28-08, 06:36 PM
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If you wouldn't mind me asking.....how much was the total cost including shipping???....just wondering in case I or anyone else I know that needs their service might have a ballpark figure...thanks, and if you'd rather not divulge the info I completely understand.
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Old 08-28-08, 10:05 PM
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Do you have a pic of the broken frame?
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Old 08-28-08, 10:46 PM
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I think craig's a great builder and I know he can fix anything, but why didn't you have specialize repair it?
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Old 08-28-08, 11:18 PM
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Calfee repaired the frame on my BMC SLC01.

Cracked!

Repaired!




Cost about $300. I didn't learn of Calfee's service until just after I had ordered a crash replacement frame. As a result, now Mrs. Ritterview and I both have SLC01's. The repaired frame is on the right.


Last edited by Ritterview; 10-05-08 at 03:35 PM.
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Old 08-29-08, 05:08 AM
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Who rides the repaired one?
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Old 08-29-08, 05:32 AM
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Originally Posted by Ritterview
Calfee repaired the frame on my BMC SLC01.

Cracked!

Repaired!




Cost about $300. I didn't learn of Calfee's service until just after I had ordered a crash replacement frame. As a result, now Mrs. Ritterview and I both have SLC01's. The repaired frame is on the right.

Ritter...which Honda model do you have to transport your bikes and how do you like it?
Thanks.
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Old 08-29-08, 06:31 AM
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and where did you get that bike rack from ?
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Old 08-29-08, 06:37 AM
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That looks like an Element, me thinks.
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Old 08-29-08, 06:42 AM
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How much does it weigh?
 
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Man, if only they made a diesel version of the Element, or electric.
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Old 08-29-08, 07:18 AM
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Looks like an Odyssey to me.
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Old 08-29-08, 07:31 AM
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Originally Posted by Wesmo15
Looks like an Odyssey to me.
Yep, it's an Odyssey.
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Old 08-29-08, 08:20 AM
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While confident in the finished product, I only had two beefs with Calfee frame repair:

1) They seemed disorganized. It was fixed and languished in paint for weeks with no finish date, or even a target week. All for a simple clear coat. Poor business practice.

2) It was damned expensive shipping. A carbon frameset need not be shipped in a box sized for a tandem with the attendant shipping surcharges. REALLY bad business practice to nail your customers for money you don't even keep.

So, they did a good structural repair that I'm confident in, but would carefully re-consider doing business with them again should the need arise.
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Old 08-29-08, 10:09 AM
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Originally Posted by CastIron
While confident in the finished product, I only had two beefs with Calfee frame repair:

1) They seemed disorganized. It was fixed and languished in paint for weeks with no finish date, or even a target week. All for a simple clear coat. Poor business practice. <snip>.
Back when I got my Calfee (three or four years ago now), Calfee didn't do the painting. Joe Bell Bicycle Painting did. I've heard that Calfee and Joe Bell are literally across the street from each other, although I haven't verified this.

At any rate, if your frame delay was solely in the painting dept., it could very well have nothing to do with Calfee.
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Old 08-29-08, 10:19 AM
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Originally Posted by KevinF
Back when I got my Calfee (three or four years ago now), Calfee didn't do the painting. Joe Bell Bicycle Painting did. I've heard that Calfee and Joe Bell are literally across the street from each other, although I haven't verified this.

At any rate, if your frame delay was solely in the painting dept., it could very well have nothing to do with Calfee.
I don't know where Calfee is located. But if it's the same Joe Bell, his shop is in Spring Valley (San Diego) and he shares a front door with Bill Holland, who builds custom made titanium bicycles.
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Old 08-29-08, 10:43 AM
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Originally Posted by KevinF
Back when I got my Calfee (three or four years ago now), Calfee didn't do the painting. Joe Bell Bicycle Painting did. I've heard that Calfee and Joe Bell are literally across the street from each other, although I haven't verified this.

At any rate, if your frame delay was solely in the painting dept., it could very well have nothing to do with Calfee.
It has everything to do with them. I was doing business with Calfee, not [some other firm or painter].
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Last edited by CastIron; 08-29-08 at 12:18 PM.
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Old 08-29-08, 11:34 AM
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There may be some confusion, perhaps?
There is Joe Bell near San Diego, then there is Joe's Bicycle Painting which is, literally, two doors down from Calfee. The latter, obviously, is the one that Calfee sources for projects (as well as Leopard Cycles).
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Old 08-30-08, 06:34 PM
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Originally Posted by CastIron
While confident in the finished product, I only had two beefs with Calfee frame repair:

1) They seemed disorganized. It was fixed and languished in paint for weeks with no finish date, or even a target week. All for a simple clear coat. Poor business practice.

2) It was damned expensive shipping. A carbon frameset need not be shipped in a box sized for a tandem with the attendant shipping surcharges. REALLY bad business practice to nail your customers for money you don't even keep.

So, they did a good structural repair that I'm confident in, but would carefully re-consider doing business with them again should the need arise.

I have owned two Calfees and in my experience their customer services is among the best in the industry! How many bicycle manufacturers can you call and ask to speak to the CEO and he will take your call? I have spoken to Craig Calfee quite a few times before I bought my Calfee and while I was building up my Luna and later my Tetra Pro. Craig and company have been extremely helpful ever time I called. I don't think you could ask for better customer service from any company.

To give you an example, I needed a new fork for my Luna Pro so I spoke to Craig Calfee to get his recommendations. He recommended Alpha Q, but he said if I were to use another company’s fork, to ask them if they have a fork built to Calfee specs. So, I called Reynolds and asked them if they had a 1" fork; Yes, I was told. Then I asked if they had a fork built to Calfee specs and they said "no" we would have to build one. I then called True Temper the manufacturer of Alpha Q and they said that they now build all of their forks to Calfee specs. I bought an Alpha Q fork.

After I bought the fork, I sent it to Calfee to paint and to have decals installed. I think the turn around time was a week or two. Your experience might have had more to do with their work load at the time; I know that at any one time Calfee will 70+ repairs going on.

I absolutely would not hesitate to buy another Calfee and I certainly wouldn't hesitate to have Craig repair any carbon fiber bike I might own.
If you feel like reading a white paper on fork symmetry Craig explains his fork inspection process:
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Old 08-30-08, 08:40 PM
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The Repair cost me $300 + 50 shipping

Here is a pic of the frame after the crash


The bike should be ready to ride tomorrow, i cant wait. Ive been off my bike for almost 2 months now
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Old 08-30-08, 09:21 PM
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Originally Posted by xlacrosse
The bike should be ready to ride tomorrow, i cant wait. Ive been off my bike for almost 2 months now
The fix looks good & congrats on getting the bike back but.... you need a 2nd bike.
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Old 08-31-08, 12:28 AM
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Originally Posted by key
and where did you get that bike rack from ?
Its a Saris Traps 47" Triple Track. You can get it from Nashbar, as well as other places.

Correct, the car is a Honda Oddyssey. It is the definitive cyclist's vehicle.
  • Bikes fit upright, no lowering of seatpost.
  • Tandem fits.
  • Super comfortable for long trips to the race or ride.
  • Park at site of ride at night, sleeping pad/bag in back, wake up in AM good to go!
  • Bikes safe inside, park it anywhere with bikes no problem.
  • EPA 19/24 MPG, better than many small SUV's.
  • Lots of cupholders.


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Old 08-31-08, 01:18 AM
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Originally Posted by Ritterview
[*]Lots of cupholders.
one of the reasons why my sister bought one
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Old 08-31-08, 04:43 AM
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wow... that is a perfect car for a cyclist. it could be a mobile workshop as well!!!
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Old 08-31-08, 02:59 PM
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Finally back
here are some pix of it reassembled... gunna go for a good ride tomorrow

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