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I crashed today, helmet replacement question

Old 09-18-08, 11:22 AM
  #1  
swoll
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I crashed today, helmet replacement question

Well it was bound and determined to happen and it did. Today i was doing a easy recovery ride and crashed. I broke my water bottle cage, scuffed my shifters, and brused the hell out of my hip. I do remember when i hit that my head also hit the pavement and i did damage my helmet. Since I did damage my helmet does anyone know how or has dealed with Giro on helmet crash replacements. WHat do i need to do. It is a Atmos
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Old 09-18-08, 01:06 PM
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https://www.giro.com/site/#/company/contact/

Try calling customer service.
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Old 09-18-08, 02:35 PM
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Originally Posted by swoll View Post
Well it was bound and determined to happen and it did. Today i was doing a easy recovery ride and crashed. I broke my water bottle cage, scuffed my shifters, and brused the hell out of my hip. I do remember when i hit that my head also hit the pavement and i did damage my helmet. Since I did damage my helmet does anyone know how or has dealed with Giro on helmet crash replacements. WHat do i need to do. It is a Atmos
I crashed about three weeks ago and cracked my Atmos too. Except I wasn't so lucky and fractured my hip. I called Giro and found out that they have a replacement plan that will give you a 30% discount off of the MSRP on any Giro or Bell helmets. You can either send your damaged helmet to Giro directly and purchase the new one from them with the discount or walk into any participating Giro/Bell reseller and they'll give you the 30% discount. I called a number of LBS's here in Seattle and most of them do honor this replacement plan (except for REI).
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Old 09-18-08, 02:43 PM
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Cost benefit:

Cost of new helmet = $100 more or less
Benefit of protecting brain is probably greater than $100.

I'd go with the new helmet.

But, that's just me.

Glad your crash wasn't too bad.

joel
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Old 09-18-08, 03:24 PM
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Originally Posted by jroth View Post
Cost benefit:

Cost of new helmet = $100 more or less
Benefit of protecting brain is probably greater than $100.

I'd go with the new helmet.

But, that's just me.

Glad your crash wasn't too bad.

joel
Did you actually read the post? He wasn't asking if he should replace it, he was asking about dealing with Giro for crash replacement. Geez.
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Old 09-18-08, 03:46 PM
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Originally Posted by jroth View Post
I'd go with the new helmet.
That certainly was a helpful post.
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Old 09-18-08, 05:06 PM
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kinda sucks about giro and that plan they have. you can get it cheaper than 30% off when places are having sales.

from now on, i'm sticking with bell. Bell has a crash replacement program where u pay like 35 bucks and send it to them and they send you a new helmet.

sucks considering bell owns giro
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Old 09-18-08, 05:10 PM
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Originally Posted by frank828 View Post
considering bell owns giro
Really? I did not know that.
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Old 09-18-08, 05:12 PM
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Originally Posted by dalava View Post
Really? I did not know that.
I thought everyone knew that. It's not like it was recent...
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Old 09-18-08, 05:18 PM
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Originally Posted by umd View Post
I thought everyone knew that. It's not like it was recent...
**** then why the hell does Giro's crash replacement policy completely fail...I have a broken helmet just sitting on my couch because I didn't feel like going through the trouble to get a new helmet for more than what I can buy it for online...
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Old 09-18-08, 05:30 PM
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Originally Posted by umd View Post
I thought everyone knew that. It's not like it was recent...
This is what's on the page linked from the URL above "This page was last revised on: November 13, 2003. ". I guess I am waaaaay behind in my helmet market knowledge.
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Old 09-18-08, 05:42 PM
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Originally Posted by umd View Post
I thought everyone knew that. It's not like it was recent...
Yup. It's like how Bontrager and GF is part of Trek, common knowledge in cycling industry.

Originally Posted by dalava View Post
This is what's on the page linked from the URL above "This page was last revised on: November 13, 2003. ". I guess I am waaaaay behind in my helmet market knowledge.
The acquisition happened in 1996. It's no biggie if you didn't know. IIRC, when I purchased my Bell Sweep, it came with a $30 crash replacement pamphlet, only applicable to American customers though.
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Old 09-18-08, 07:55 PM
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Originally Posted by umd View Post
Did you actually read the post? He wasn't asking if he should replace it, he was asking about dealing with Giro for crash replacement. Geez.
umd, little grumpy aren't we? those ribs causing it?
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Old 09-18-08, 08:33 PM
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I bought my bike helmet for less than $40 (I can let you know what brand tomorrow when I get home, but basic LBS supply brand with a little LED in the back). I crashed. It cracked. I'm okay. It had a FULL replacement warranty, and my LBS actually returned it for me and gave me a new one the same day.

You can get a OMG KEWL helmet for $100 or more, but they all have to meet the same standard for protection... I would say forget the 30% off and just get a cheapie.

Glad you weren't hurt too bad.
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Old 09-18-08, 08:36 PM
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Originally Posted by sojourn View Post
umd, little grumpy aren't we? those ribs causing it?
Hey, I'm always like this. I don't have much patience for people that speak without thinking.
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Old 09-18-08, 10:08 PM
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Originally Posted by Doohickie View Post
I bought my bike helmet for less than $40 (I can let you know what brand tomorrow when I get home, but basic LBS supply brand with a little LED in the back). I crashed. It cracked. I'm okay. It had a FULL replacement warranty, and my LBS actually returned it for me and gave me a new one the same day.

You can get a OMG KEWL helmet for $100 or more, but they all have to meet the same standard for protection... I would say forget the 30% off and just get a cheapie.

Glad you weren't hurt too bad.
Yeah, except the cheapie weighs more, and isn't as well vented, so more uncomfortable to wear.

Having said that, I use a Bell Alchera, which runs around $50. My next helmet will be a Sweep-R, though.
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Old 09-19-08, 08:27 AM
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I was told a year ago by Giro that I needed the sales receipt. Has this changed?
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Old 09-19-08, 08:48 AM
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You need the sales receipt.

Replacement program isn't all that great. You can get a new one for much less than what they give as a discount if you look for sales. Expecially from Performance.
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Old 09-19-08, 08:55 AM
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The Bell policy (which I have used 3 times this year..so far) is also a 30% discount off list price. All you have to do is phone them and give them the serial # from the damaged helemet. No more Sweep R's only Sweep's now as the Volt is the new top of the line.
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Old 09-19-08, 08:18 PM
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Originally Posted by yogi13 View Post
Yeah, except the cheapie weighs more, and isn't as well vented, so more uncomfortable to wear.
Really? Wow. I just started riding again in February, so I hadn't been around helmets for a while. The one I had several years ago was horrible, and even the cheapie I have now is still very, very much better than that. Compared to my old one, it feels like I don't even have a helmet on. The more expensive ones are much better than that, hmmm? I'll have to look into that.
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Old 09-19-08, 09:33 PM
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I'm sure you all know that giro is made by bell and hence the same return policy... just my 2cents
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Old 09-19-08, 10:59 PM
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Originally Posted by cyclebutt77 View Post
I'm sure you all know that giro is made by bell and hence the same return policy... just my 2cents
Yes. At least I do.
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