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What on earth happened to the "i just bought a 4k bike & got ripped off" thread?

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What on earth happened to the "i just bought a 4k bike & got ripped off" thread?

Old 11-15-08, 06:22 PM
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What on earth happened to the "i just bought a 4k bike & got ripped off" thread?

I mean, do nasty nyc bike dealers have that much pull here at bf?

Just wondering....
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Old 11-15-08, 06:24 PM
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Apparently. Some little petty-ass NY retail putz utters the word 'lawyers' and everybody craps their friggin pants. Just so you know, this is the place:

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Old 11-15-08, 06:24 PM
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coercion 1
free discussion 0
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Old 11-15-08, 06:25 PM
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Not the NYC dealer mafia, the 4K bikes are now available at BikesDirect for $999.
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Old 11-15-08, 06:26 PM
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The worst part about it is the dude is a (gag) triathlete. We've been pwned by a tri-guy.
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Old 11-15-08, 06:26 PM
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Originally Posted by patentcad
Apparently. Some little petty-ass NY retail putz utters the word 'lawyers' and everybody craps their friggin pants. Just so you know, this is the place:

Thanks, I'll make a point of avoiding it.

They do have a phone number? Just wondering.
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Old 11-15-08, 06:28 PM
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Originally Posted by henrythenavigat
Thanks, I'll make a point of avoiding it.

They do have a phone number? Just wondering.
1-888-794-6245

I'm sure they'd love to hear from all of you.
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Old 11-15-08, 06:29 PM
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Look what I found:

SBR Contact list

President: Christophe Vandaele
Email: cvandaele@sbrshop.com
Phone: 212-399-3999 ext 200

Customer Service Department:
Email: info@sbrshop.com
Phone: 212-399-3999 ext 201

Orders and Shipping department:
Email: shipping@sbrshop.com
Phone: 212-399-3999 ext 207

Human Resources:
Email: info@sbrshop.com

Maybe they can help explain this mess.
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Old 11-15-08, 06:31 PM
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I really think threatening this woman with lawyers to the point where they pulled the thread was simply over the top, and will get this guy far more negative response than either ignoring it or coming here and engaging on the forum. And deservedly so. F his lawyers, what is he the friggin KGB?
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Old 11-15-08, 06:36 PM
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Originally Posted by patentcad
I really think threatening this woman with lawyers to the point where they pulled the thread was simply over the top, and will get this guy far more negative response than either ignoring it or coming here and engaging on the forum. And deservedly so. F his lawyers, what is he the friggin KGB?

No not the KGB. The KGB was smart. Like you say, this outfit SBR and their directors, will get far more negative publicity thanks to their hard line tactics then they would have stood to lose monetarily -- had they made it right with the OP (of the censured thread).

Last edited by henrythenavigat; 11-15-08 at 06:36 PM. Reason: grammar
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Old 11-15-08, 06:37 PM
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Originally Posted by patentcad
I really think threatening this woman with lawyers to the point where they pulled the thread was simply over the top, and will get this guy far more negative response than either ignoring it or coming here and engaging on the forum. And deservedly so. F his lawyers, what is he the friggin KGB?
Looks like I missed an interesting thread.
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Old 11-15-08, 06:39 PM
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I hope those feckers get what they have coming.

It never ceases to amaze me how companies don't understand the power of the internet.
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Old 11-15-08, 06:42 PM
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Originally Posted by rufvelo
Looks like I missed an interesting thread.
Yeah, and you won't ever be able to go back and read it either....

Perhaps we should copy every post on this one.... you never know...
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Old 11-15-08, 06:44 PM
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SBR?

SBR was so good to me a year or two ago. I got 2007 Cervelo P2C on STEEP discount. I called them about buying their floor model...I was quoted a price, like $2100 or something. A few days go by...no bike...no charges on my credit card. I'm like WTF. I call them...guy I spoke with said they sold the floor model to someone else. I'm like WTF. Give the name of the dude that sold me the bike over the phone. Next day, I get a call back...they apologize...and send me a brand new, in-box P2C Dura-Ace build for $1800. That's right...$1800...

I think the MSRP of that thing is like $3000+

Your mileage may vary....
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Old 11-15-08, 06:54 PM
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I'm holding my breath on this one, because we only know one side of the story, whoever I'd like to hear from missus again with a story similar to celerystalkme
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Old 11-15-08, 06:55 PM
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I doubt the guy has any real lawyers. Maybe his brother-in-law lent him a favor. Lets face it, SBR just won't be able to profit enough after the cost of rent, staff, etc. in NY to afford an attorney to win such a difficult case. If he were to truly file suit (which he won't be able to win because it is the truth not libel, check the auto-admit case going on), he'd have to pay filing fee's, attorney retainer, attorney hourly rate, cost for RPD and discovery. After all that he'd have the option to mediate/arbitrate/litigate. Litigating being the most expensive. If you assume the attorney is billing at $300 an hour, charges 1k for a day in court, and researches/prepares for the case for 30 hours. He'd be looking at an 11k legal bill at the least. How many cervelo P2C's and soloist's (profit per unit) does SBR have to sell to cover that fee?
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Old 11-15-08, 07:01 PM
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Am I the only one that thinks the store wasn't entirely in the wrong?
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Old 11-15-08, 07:03 PM
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Originally Posted by MONGO!
Am I the only one that thinks the store wasn't entirely in the wrong?
yes.
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Old 11-15-08, 07:05 PM
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In the wrong for what?

The only thing I have a serious problem with is coercion. That sort of thing should not be tolerated.

If they don't want to honor a discount, well, so be it. It's not the first time that sort of thing has happened. The reason why we KNOW about these sorts of things is that people talk about them and are not COERCED into keeping quiet.

Otherwise, there are two sides to this story and neither side is 100% anything, right or wrong.
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Old 11-15-08, 07:08 PM
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Originally Posted by TarmacAG
I doubt the guy has any real lawyers. Maybe his brother-in-law lent him a favor. Lets face it, SBR just won't be able to profit enough after the cost of rent, staff, etc. in NY to afford an attorney to win such a difficult case. If he were to truly file suit (which he won't be able to win because it is the truth not libel, check the auto-admit case going on), he'd have to pay filing fee's, attorney retainer, attorney hourly rate, cost for RPD and discovery. After all that he'd have the option to mediate/arbitrate/litigate. Litigating being the most expensive. If you assume the attorney is billing at $300 an hour, charges 1k for a day in court, and researches/prepares for the case for 30 hours. He'd be looking at an 11k legal bill at the least. How many cervelo P2C's and soloist's (profit per unit) does SBR have to sell to cover that fee?
Incorrect. (Potentially).

The President of SBR may be a trust fund kid who may no need to worry about "affording" lawyers (His company maybe a hobby, not a money making enterprise; you'd be surprised how many stores are like that in Manhattan!). Which would explain the haphazard way in which they do business, screwing one wronged customer (allegedly) one day, over compensating another the next....

Plus, they did get BF to pull the thread. Or was that a chicken clucking in the background ?
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Old 11-15-08, 07:10 PM
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Originally Posted by henrythenavigat
Plus, they did get BF to pull the thread. Or was that a chicken clucking in the background ?
The thread was pulled (I think) because the OP asked for it to be pulled, after being threatened by the other party in the transaction. BF mods were then likely just honoring the request by the OP.
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Old 11-15-08, 07:13 PM
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Originally Posted by MONGO!
Am I the only one that thinks the store wasn't entirely in the wrong?
no, but i'm noob here and i don't matter. i think the store was entirely in the right but could have handled it better. the store is a business like any other. prices come down all the time but i wouldn't go back to a store a week after i bought something and demand i get the lower price. your contract has a date on it which is the date of purchase. your delivery date means jack ****. man up and stop your whinging i say.

you're all ganging up on the store with the mentality of a mob on the net. nothing new.
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Old 11-15-08, 07:14 PM
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Originally Posted by Grumpy McTrumpy
The thread was pulled (I think) because the OP asked for it to be pulled, after being threatened by the other party in the transaction. BF mods were then likely just honoring the request by the OP.
Ok. Well, I see no reason for pulling this one then.

I hope we can hear from her at one point regarding what will happen and if she gets righted or sbr get their comeuppance....
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Old 11-15-08, 07:18 PM
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I'm really only interested in so far as it gets her to post pictures of herself....with the bike of course.
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Old 11-15-08, 07:19 PM
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Wow! I fell sorry for the OP; not only feeling that she was ripped off, but now all this!
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