Anyone order from ribblecycles.co.uk?
02-06-09, 05:16 PM
#1
Dakota
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Anyone order from ribblecycles.co.uk?
I placed an order for two Giordana Silverline bibs about two days ago. I didn't get an email order confirmation nor has my credit card been charged. But, my account in Ribble says that the status of my order is "Order Received". They have not responded to any of my emails. Is this par for the course for these guys?
PBK had much better ordering process.
PBK had much better ordering process.
02-06-09, 05:38 PM
#2
Small Frame Guy
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Hi
I ordered from them on Tuesday, emailed them on Wednesday and got a reply Thursday along with the shipment confirmation.
Jim
I ordered from them on Tuesday, emailed them on Wednesday and got a reply Thursday along with the shipment confirmation.
Jim
02-06-09, 06:21 PM
#3
Dakota
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Well, I guess my order is in the twilight zone somewhere. Did you send your email using their Contact Us link? Thanks.
02-06-09, 06:29 PM
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Yeah, seem to be the norm. I ordered Monday night, didn't hear anything all day Tuesday, emailed Wed, got a response Thur, and it shipped Thur.
I have ordered in the past and I will again, but I do check elsewhere first.
I have ordered in the past and I will again, but I do check elsewhere first.
02-06-09, 08:10 PM
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Ribble is fantastic!
I ordered 2009 Centaur levers for super cheap!
I ordered 2009 Centaur levers for super cheap!
02-06-09, 10:15 PM
#7
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I ordered tyres, pedals and bib shorts on 03/02, and got a dispatch confirmation from them yesterday ie: 3 days after ordering. Yet to receive the stuff. FWIW I ordered to a local UK address and it should take 3 days.
02-08-09, 12:44 AM
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Crashers?? CRASHERS!!!
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When I lived in the UK I used them on a regular basis and never had a problem. Most other cyclists I knew used them and never had a problem. Not sure about their international service
