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Does this sound right? Yet another oppertunity for you all to bash Bontrager

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Does this sound right? Yet another oppertunity for you all to bash Bontrager

Old 07-31-09, 11:35 PM
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Fixitman
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Does this sound right? Yet another oppertunity for you all to bash Bontrager

So I tried out some wheels ( Dura Ace WH-7850-C50-CL ) I am contemplating tonight and perhaps solved a mystery in the process.
Latley when I have been going up very steep hills I have felt what I could best describe as grinding on the power stroke of the pedal.
I do not get this with the new wheels. So I assume my rear hub is going out.
The wheels are Bontager race xtra lites. They use a dt swiss hub. Anyone know If Bontager covers this sort of thing in their 5 year warranty.
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Old 07-31-09, 11:43 PM
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BikeWise1
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Assume nothing until someone familiar with this wheel has a look. DT Swiss hubs are well-neigh indestructable. They are also fully rebuildable so while hub malfunction is unlikely, it is utterly repairable. Also, have the spoke tension checked, as well as check the rim carefully for cracks at the eyelets. I have yet to have Bontrager deny warranty coverage on a wheel, so regardless of the situation, you should be fine.
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Old 08-01-09, 12:06 AM
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Are you sure it is not front derailleur rub? I hear a grinding noise for that sometimes (need to adjust front derailleur) during the power stroke.
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Old 08-01-09, 03:18 AM
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Have a good dealer check the whole bike out. When in doubt, Bontrager usually sides with the customer. Consider waiting a few months and they might replace it with the 2010 version. They are ditching the paired spoke design going forward.

I asked my Trek rep (also a Bontrager rep) to defend the negative attitude towards their wheels found online. His opinion was that they still make great wheels, especially considering their warranty. But it really is the volume of wheels that Bontrager has in the market place, since the late 1990's, that makes it seem like they are always breaking. You never hear about the rider that has been riding these wheels for close to ten years with no problems. They do exist.

Last edited by marcusbandito; 08-01-09 at 03:22 AM.
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